Home Care Provider Owned by Prime Care Domiciliary Ltd in West Sussex

to him, as he finds change difficult, and having same carers would be something to think about.

4 times per day. They treated Mum with such gentleness and dignity throughout, despite the difficulties for all concerned. Carers went way above and beyond what should reasonably have been expected in terms of medical care, enabling mum to stay at home for so long, before finally transferring to the hospice. We really appreciated your approach to providing consistency of carers and daily timings, but you were also able to be flexible about timings on request. Carers always reported any concerns about changes in mum's condition, and discussed how we should respond with all of us. The benefit of their experience was really helpful to us in recognising and managing the inevitable decline in her condition over time. They turned a professional service into a very personal service. However busy they were, they never appeared to be in a rush; it was as if Mum was their only patient. Thank you so much.