I am very pleased with the kindness and standard of careD P(Wife of Client/Service User)
I am very pleased with the kindness and standard of careD P(Wife of Client/Service User)
Mercury Healthcare Limited, based in Colchester Essex, is passionate about keeping their clients safe, secure and happy in their own homes. With exceptional attention to infection control measures, clients can rest assured they receive the best in protection and safety. They offer a wide range of services to include prescription and shopping collection to ensure their clients stay safe inside.
From personal care, meal preparation, medication to light housework, accompanied visits...
Care Provided by Mercury Healthcare Limited
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Prices available on request
Contact Mercury Healthcare Limited to get a personalised quote:
Good to Know
Owner
- Mercury Healthcare Limited
- Private Owned
Person in charge
- Nat Magat (Owner/Manager)
Mercury Healthcare Limited Reviews (38)
Mercury Healthcare Limited has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years.
Over all time Mercury Healthcare Limited has 38 reviews.
Treated with dignity and respect by all the staff, including the manager.
Excellent service, all staff are excellent at all times.
The carers are all helpful and kind.
They are all kind and beautiful and should be on TV.
My carers are cheerful, most helpful and do everything needed for my comfort.
Extremely happy with the care my mother is receiving.
They are a diligent and friendly team and would recommend their services most highly.
My father was sceptical about having carers coming into his home but is now pleased that he decided to go ahead.
All the carers are great. Very helpful and the care I am receiving is very good and all treated me with dignity.
Thank you very much for your kind review regarding Mercury. Your feedback means so much to the team and is very much appreciated.
They have been very supportive to me also.
All my carers are friendly and reliable. They provide good care for me.
Could not do any better. Standard is very good.
Very efficient, friendly.
Mercury Healthcare have made a huge, positive impact to the quality of my mum's life. All the carers and managers we have dealt with have been kind, thoughtful, professional and have very quickly transformed life for my mum.
I am very impressed with the excellent care my husband has. He is treated with dignity and looks forward to his carers coming. He is also always engaged in conversation all the time. Our carers are also very patient with him.
Very caring and excellent at her job.
The staff were polite and friendly and helped my dad to cope with the new position he found himself in. Mum passed away 12 days later but even then, they have offered support. Many thanks Mercury.
I am very pleased with the kindness and standard of care my husband is receiving.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Mercury Healthcare Limited.
Awards / Recognitions (1)
- Recipient: Mercury Healthcare LimitedDate: Thursday 31 Mar 2022
Meet the Team (6)
Demi has shown passion and commitment within her role so far and has received numerous positive feedbacks from the clients she cares for. Demi received her first Carer of the Month award in December 2020 for ‘hard work, commitment and dedication within her role. Demi has recently enrolled for Medication Management to greater her knowledge in the health and social care sector.
Elaine joined Mercury Healthcare in 2019 as a Healthcare assistant, she has recently been promoted to Senior Healthcare Assistant covering the Clacton-on-Sea area. Elaine started with Mercury because she wanted a change in her career, Elaine says she’s extremely pleased with the change she made. Elaine is currently studying towards an NVQ in the Heath and Social Care sector.
Nicole joined Mercury Healthcare in 2019 doing Administration and Human Resources for Mercury, Nicole loves to help others so she also cares for our Colchester clients too.
Nicole has been working in the Health and Social care sector since 2013, she has completed many training programs such as CQC workshops, team leader workshops and dementia training. Nicole is currently studying toward her level 5 diploma in Leadership for Health and Social Care.
Nicole received her Employee of the Month award in April 2020 for being an exceptional role model to the junior staff.
Candice has been working for Mercury Healthcare since November 2020. Candice feels that working for Mercury Healthcare works really well around her school-age children. Candice is a hard-working, reliable member of the team. She has previously been selected for Employee of the Month and most recently won an award for being the first team member to complete all of her e-learning and refresher training. You will find Candice working in the Clacton area.
Diane is one of our newest members of the team, starting with Mercury in April 2022. Diane has been a great addition to the team. She has already shown her initiative and caring side, by helping a neighbour of a client who had fallen and called an ambulance for her. Diane has a wealth of experience in the caring sector and has previously spent many years supporting a family member through dementia.
Jurgita was one of our first employees with Mercury Healthcare and continues to show that she is a valuable member of the team.
Jurgita has frequently been praised by clients and family members for her amazing cleaning skills! You will find Jurgita covering the Clacton areas.
Frequently Asked Questions about Mercury Healthcare Limited
How many Carers does Mercury Healthcare Limited employ?
Mercury Healthcare Limited employs 20 carers.
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