Very friendly staff. Varied activities throughout the day. Comfortable and safe centre.Garry R(Client / Service User)
Very friendly staff. Varied activities throughout the day. Comfortable and safe centre.Garry R(Client / Service User)
Senior Moments Care is all about people, not ticking boxes. The team focus on building real relationships based on trust, dignity, routines, safety and a good dose of humour. Moments goal is to help people stay independent, comfortable and involved in life while getting the right support at home and in the community.
The team don’t just check whether someone’s eaten or taken their meds. They ask how they’re feeling, what...
Senior Moments Care is all about people, not ticking boxes. The team focus on building real relationships based on trust, dignity, routines, safety and a good dose of humour. Moments goal is to help people stay independent, comfortable and involved in life while getting the right support at home and in the community.
The team don’t just check whether someone’s eaten or taken their meds. They ask how they’re feeling, what matters to them, what makes them smile, and what helps them feel like themselves. Every care plan is personal, from how someone likes their breakfast and which mug they prefer, to how they communicate and what calms them down. Those little details tell Senior Moments who they really are.
Independence and choice matter here. The team encourage people to do what they can, make their own decisions, and stay in control. The staff are trained to support, not take over, to ask first, notice changes, and step in when extra help is needed.
Senior Moments care proud of having an organised, safety-first approach. When it comes to records, audits and recruitment checks aren’t just paperwork, they help ensure safe, reliable care and keep Moments ready for inspections while making life better every day.
But it’s more than safety, it’s community. The smile team genuinely care for each other and the people they support. They bring joy through activities, outings, music, games and small, meaningful moments: the perfect cup of tea, a friendly visit, or a laugh that brightens the day. Senior Moments Care is warm, approachable and focused on the little moments that make life richer.
Care Provided by Senior Moments Care
Types of Home Care
Visiting Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £32
Contact Senior Moments Care to get a personalised quote:
Daycare £60 per day including transport from the local area and a tasty lunch
The price(s) shown are provided by the agency. Contact Senior Moments Care for full pricing details and T&Cs.
Senior Moments Care has a Review Score of 9.5 (9.527) out of 10, based on 9 reviews in the last 2 years. Over all time Senior Moments Care has 54 reviews.
Review from David F (Son of Client) published on 17 March 2022 Submitted via Website•
Overall Experience
Absolutely fabulous care for my mum. Without the owner and the team, the last 2-years would have been a real struggle for Mum. All her children live quite far away, and to have the reassurance of Senior Moments visiting each day has been incredible.
Absolutely fabulous care for my mum. Without the owner and the team, the last 2-years would have been a real struggle for Mum. All her children live quite far away, and to have the reassurance of Senior Moments visiting each day has been incredible.
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Review from Stephanie R (Daughter of Client) published on 17 March 2022 Submitted via Website•
Overall Experience
A lovely, warm welcoming environment where you are made to feel part of the team that looks after your loved one. Good advice and a supportive voice are only at the other end of a phone. A safe, structured and stimulating day takes the pressure off close family and provides peace of mind. It's...
A lovely, warm welcoming environment where you are made to feel part of the team that looks after your loved one. Good advice and a supportive voice are only at the other end of a phone. A safe, structured and stimulating day takes the pressure off close family and provides peace of mind. It's obvious that every member of staff plays a vital part at Senior Moments from leadership, caring, providing quality food and activities for all our much-loved family members. Thank you.
↩Reply from Sally Thompson, Owner at Senior Moments Care
Many thanks for a wonderful review, it is a pleasure to have you all part of our family.
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Review from Nicola W (Daughter of Client) published on 8 February 2022 Submitted via Postal Review Card•
Overall Experience
My mum receives exceptional care from Senior Moments. The staff are so kind and caring. I know my mum is in safe hands. The management team always try to accommodate my wishes, eg arranging additional care calls or changing existing ones due to appointments. I am very grateful for everything they...
My mum receives exceptional care from Senior Moments. The staff are so kind and caring. I know my mum is in safe hands. The management team always try to accommodate my wishes, eg arranging additional care calls or changing existing ones due to appointments. I am very grateful for everything they do.
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Review from Claire A (Client / Service User) published on 23 November 2021 Submitted via Postal Review Card•
Overall Experience
Amazing company, well organised, always adapting to meet my needs. Staff genuinely want to help and support me in a kind/courteous manner. Best company on Fylde Coast.
Amazing company, well organised, always adapting to meet my needs. Staff genuinely want to help and support me in a kind/courteous manner. Best company on Fylde Coast.
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Review from P D (Client / Service User) published on 22 November 2021 Submitted via Postal Review Card•
Overall Experience
All the staff are very good. I always feel safe knowing Senior Moments are just a phone call away.
All the staff are very good. I always feel safe knowing Senior Moments are just a phone call away.
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Review from S W (Partner of Client) published on 27 October 2021 Submitted via Postal Review Card•
Overall Experience
Senior Moments have changed my life, as well as my partners. Their daily care takes a step further, not only dealing with dementia but giving support to the family. I would recommend them without a doubt. Well done, the hub!
Senior Moments have changed my life, as well as my partners. Their daily care takes a step further, not only dealing with dementia but giving support to the family. I would recommend them without a doubt. Well done, the hub!
↩Reply from Sally Thompson, Owner at Senior Moments Care
Thank you so much for your kind words; we love being part of the support team.
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Review from Catherine N (Client / Service User) published on 7 June 2021 Submitted via Postal Review Card•
Overall Experience
The hub has plenty to do, good food, staff are good, lots of variety.
The hub has plenty to do, good food, staff are good, lots of variety.
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Review from Kath P (Wife of Client) published on 28 March 2021 Submitted via Website•
Overall Experience
A variety of activities tailored to people's needs and preferences is available at the hub. Its always delivered with enthusiasm by the staff and encourages participation. Its like a club. Its noticeable that social skills improve greatly among the clients when they start to attend regularly....
A variety of activities tailored to people's needs and preferences is available at the hub. Its always delivered with enthusiasm by the staff and encourages participation. Its like a club. Its noticeable that social skills improve greatly among the clients when they start to attend regularly. Great effort goes into getting to know them personally. It is run by a dedicated team of friendly professionals who care. Days out feature regularly. There is nothing institutionalised about Senior Moments Care. They have a refreshing approach to dementia and extend their care and concern to family members of clients.
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Review from Liz H (Daughter of Client) published on 16 March 2021 Submitted via Postal Review Card•
Overall Experience
The care my dad receives from Senior Moments is second to none. I am extremely impressed with every aspect of their work. They have made such a difference to my dad's and my lives.
The care my dad receives from Senior Moments is second to none. I am extremely impressed with every aspect of their work. They have made such a difference to my dad's and my lives.
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Review from Michael T (Client / Service User) published on 16 February 2021 Submitted via Postal Review Card•
Overall Experience
I find it very satisfying to be in the care of Moments hub. They pick me up from home and take me home at the end of the day. All the staff are very friendly and capable in all manners.
I find it very satisfying to be in the care of Moments hub. They pick me up from home and take me home at the end of the day. All the staff are very friendly and capable in all manners.
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Review from Michelle B (Daughter-in-law of Client) published on 10 February 2021 Submitted via Website•
Overall Experience
Home care has provided daily care for my mother-in-law for almost a year now, and the service and care provided has been excellent. We started using them at the beginning of the lockdown in March 2020, and from the moment I made the call, they reassured me, and I instantly knew I’d found the right...
Home care has provided daily care for my mother-in-law for almost a year now, and the service and care provided has been excellent. We started using them at the beginning of the lockdown in March 2020, and from the moment I made the call, they reassured me, and I instantly knew I’d found the right service for my mother-in-law. Nothing has ever been too much trouble, and the team have been available to help in emergencies and have always been at the end of the phone to offer help and advice. The service is modern for those on the go, enabling you to communicate through an app too, it works perfectly and caters for those who want to leave a quick message for the daily carers to pick up. I cannot fault the service they have provided in the last year.
They are a professional company, and I would highly recommend them if anyone is looking for care for their loved ones. 5-star quality service.
Thank you for all you have done for us.
↩Reply from Sally Thompson, Owner at Senior Moments Care
Thank you so much for your wonderful words; we are pleased that you find the app is a useful tool.
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Review from Alex W (Granddaughter of Client) published on 9 February 2021 Submitted via Website•
Overall Experience
I cannot put into words how incredible Senior Moments Care is. I feel extremely lucky and grateful to have found them. My gran has both daycare and home care from Moments, and they've changed both our lives; I no longer worry constantly over whether she is being taken care of properly because she...
I cannot put into words how incredible Senior Moments Care is. I feel extremely lucky and grateful to have found them. My gran has both daycare and home care from Moments, and they've changed both our lives; I no longer worry constantly over whether she is being taken care of properly because she is always so happy and looks so good. Every single staff member is so dedicated and goes above and beyond to make their clients lives happy, safe and secure. When granny first started attending the daycare, she was in a terrible state, not being properly cared for from carers given to her by social services, her memory was deteriorating fast, and my once sociable, bubbly granny seemed all but gone. I felt hopeless, but within months, Moments have brought her back to life, and I feel like I have my gran again. I will never be able to thank the staff enough for their hard work. Anything I need, they just take care of, and this week, they've even moved her into her new home!
↩Reply from Sally Thompson, Owner at Senior Moments Care
Thanks so much for the lovely words, we love having Granny in our lives.
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Review from Nikki K (Daughter of Client) published on 4 February 2021 Submitted via Website•
Overall Experience
A friendly, gentle and very responsive care team who are extremely professional and attentive. Nothing is too much trouble. A very understanding management team on hand to give advice and support when needed. Senior moments have reduced my stress levels considerably.
A friendly, gentle and very responsive care team who are extremely professional and attentive. Nothing is too much trouble. A very understanding management team on hand to give advice and support when needed. Senior moments have reduced my stress levels considerably.
↩Reply from Sally Thompson, Owner at Senior Moments Care
Many thanks for the kind words, so pleased we were able to reduce your stress levels.
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Review from Alessio Z (Client / Service User) published on 29 September 2020 Submitted via Postal Review Card•
Overall Experience
The staff are very attentive and willing, very friendly and always have a smile on their face.
The staff are very attentive and willing, very friendly and always have a smile on their face.
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Review from Jean F (Client / Service User) published on 29 September 2020 Submitted via Postal Review Card•
Overall Experience
I would recommend Senior Moments Care to any person who asks me about them.
I would recommend Senior Moments Care to any person who asks me about them.
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Review from A D (Niece of Client) published on 28 September 2020 Submitted via Postal Review Card•
Overall Experience
Very happy with the service. Happy to do whatever required ad-hoc. All staff very pleasant and friendly. Management is very approachable and easy to contact if necessary. Great that the service is so adaptable regarding visits.
Very happy with the service. Happy to do whatever required ad-hoc. All staff very pleasant and friendly. Management is very approachable and easy to contact if necessary. Great that the service is so adaptable regarding visits.
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Review from Jaqueline H (Daughter of Client) published on 22 September 2020 Submitted via Postal Review Card•
Overall Experience
The care that my mum receives surpasses anything I could ever have imagined. She is treated with the utmost respect and her dignity is respected fully. Nothing is too much trouble for my family. I have rung when mum has had a toileting incident and very promptly usually 10-15 minutes help arrives...
The care that my mum receives surpasses anything I could ever have imagined. She is treated with the utmost respect and her dignity is respected fully. Nothing is too much trouble for my family. I have rung when mum has had a toileting incident and very promptly usually 10-15 minutes help arrives and makes mum comfortable, clean and cared for. Even when I've needed advice I have rung and been helped and advised in a totally professional manner. They are outstanding in everything the word "care" means. If you need care this is the company for you.
↩Reply from Sally Thompson, Owner at Senior Moments Care
Many thanks for your wonderful words, always there to help out when we are needed and so proud of the team.
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Review from T L (Client / Service User) published on 27 August 2020 Submitted via Postal Review Card•
Overall Experience
Senior Moments Care go above and beyond to keep my independence even though I am wheelchair-bound. What little mobility I have left they relieve the stress of looking after me from my family so enhancing family life. They encourage me to keep my mobility going and are exceptional in caring for my...
Senior Moments Care go above and beyond to keep my independence even though I am wheelchair-bound. What little mobility I have left they relieve the stress of looking after me from my family so enhancing family life. They encourage me to keep my mobility going and are exceptional in caring for my welfare and meet all my needs when they are with me, making it easier for my wife to care for me the rest of the day. There is continuity of care which is important for my wellbeing and they are constantly in touch with one another organising my needs. They are discreet and conscientious, caring, tidy, trustworthy, diligent and good company. Nothing is too much trouble and I am eternally grateful.
↩Reply from Sally Thompson, Owner at Senior Moments Care
Thanks for the wonderful words, it's a pleasure to support you and your family.
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Review from Yvonne L (Daughter of Client) published on 27 August 2020 Submitted via Website•
Overall Experience
As a family we only have praise for the wonderful care given to our parents by Senior Moments. Mum and Dad's lives have improved massively with the help and care given by the team. All the carers are great and are very supportive, but the policy to try and keep the same carers looking after them...
As a family we only have praise for the wonderful care given to our parents by Senior Moments. Mum and Dad's lives have improved massively with the help and care given by the team. All the carers are great and are very supportive, but the policy to try and keep the same carers looking after them means they have got to know our parents well and Mum and Dad are comfortable and have enjoyed getting to know them.
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Review from N M (Husband of Client) published on 26 March 2020 Submitted via Postal Review Card•
Overall Experience
The service provided has been excellent. The carers have always been on time, cheerful and thorough. My wife has struck up a good relationship with each of the carers and the arrangement is beneficial to all parties.
The service provided has been excellent. The carers have always been on time, cheerful and thorough. My wife has struck up a good relationship with each of the carers and the arrangement is beneficial to all parties.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
There are no accreditations posted yet for Senior Moments Care.
Meet the Team (16)
Sally ThompsonJob Title Nursing DirectorJoined 2018
As a registered nurse for many years, I have developed a passion for providing better support for those who live with Dementia and finding a solution...
As a registered nurse for many years, I have developed a passion for providing better support for those who live with Dementia and finding a solution to enable them to remain living independently for as long as possible
With over 40 years experience both here and abroad I have been a care home manager and together with my partner I have run my own care business for expats in Spain
I am also a trainer and enjoy passing my knowledge onto others and watching staff develop and grow into great carers
Fiona BrownJob Title Manager of Home CareJoined 2025
Fiona comes from the North East and has had a long career in animal care before joining our team.
She soon showed her ability to solve problems, so we asked her to be the care coordinator and then promoted her to be our registered home care manager
Kristy DrinkwaterJob Title Deputy ManagerJoined 2026
This is Kristy's first role in Social care, and she is a natural. Her role is in hospitality, and caring for a family member has also helped her. She has a fun and bubbly personality and is keen to develop her role in the coming months
Nathan BrooksJob Title Smile Squad MemberJoined 2024
Growing up with his mother, who is a nurse, it's not surprising that Nathan is a popular member of our team.
He lives with a partner and a young son.
Natalie SuddellJob Title Medication ChampionJoined 2022
Natalie has been on quite an adventure since joining our company becoming a mum to Logan and juggling her life to fit in full-time work.
She is a...
Natalie has been on quite an adventure since joining our company becoming a mum to Logan and juggling her life to fit in full-time work.
She is a well-loved member of the team and working towards her level 2 in health and social care
she ensures that all medications are delivered safely
Neil SinkinsonJob Title Team memberJoined 2024
Profile to follow
Chris HillJob Title Transport ChampionJoined 2024
Chris lives in Lytham with his two border collies.
A keen golf player he has also represented Lancashire in Tennis and cricket, and England in...
Chris lives in Lytham with his two border collies.
A keen golf player he has also represented Lancashire in Tennis and cricket, and England in Tennis as a youth player. He has achieved a disability coaching badge.
He joined our company as he felt he wanted to give something back. Having worked as a driver for a local pharmacy, he often popped into the Hub and decided a change of career was right for me to enable me to give something back to the community.
I have since gained the Care Certificate, and I am looking forward to starting an apprenticeship in the coming months
Alexandra LathamJob Title Trainer and Compliance ManagerJoined 2023
Hi, I’m Alexandra, but call me Alex. I’m a retired nurse with experience in hospital care, nursing homes and education. I have also spent some time...
Hi, I’m Alexandra, but call me Alex. I’m a retired nurse with experience in hospital care, nursing homes and education. I have also spent some time as a discharge co-ordinator, an NVQ Co-Ordinator, a Learning and Development Manager and an NHS 111 call adviser.
I assist the senior team at Senior Moments Care with teaching, training and clinical issues as requested. I support individuals progressing through qualifications, train groups of new starters in mandatory subjects such as Safeguarding Vulnerable Adults and run support sessions for team members.
I am excited to help colleagues progress within their roles and give the absolute best standard of care to our family members.
I am also kept busy with my border collie Milo, who is hilarious and stares at me until I take him to the beach, and my fairly new Grandson, who I watch Paddington Bear with and have lots of cuddles with.
Emma HankinsonJob Title Team memberJoined 2025
After a lengthy career in the Army, Emma chose a career in care
she recently joined our team and has brought a great energy to the team with her bubbly personality
Rhian LoweJob Title Team MemberJoined 2025
Rhian bring a lovely calmness to the team and support our activities with the experience she has from a lifetime in the Guiding world
She is married with a daughter
Sophie DobsonJob Title Team memberJoined 2025
Sophie has joined her mum in the world of care and is a wonderful addition to the team
Lackmal HettiarachchiJob Title Team memberJoined 2025
Originally from Sri Lanka, Lacky and his family moved closer to the Moments family so he could learn about caring for people and with our in-house training, he is developing his role.
Fatima AniqueJob Title Team memberJoined 2023
My name is Fatima and I did my degree in advanced biomedical science.
I joined Care because it was the best option according to my circumstances...
My name is Fatima and I did my degree in advanced biomedical science.
I joined Care because it was the best option according to my circumstances and managing my degree and finances at the same time. But unexpectedly, I fell in love with my job and everything I do for the lovely people around me. I have found unmatchable peace in what I do and I don’t see myself leaving care ever.
Terry DaviesJob Title AdministratorJoined 2025
Terry has an extensive background in social care administration and is a great asset to our team, doing all the administration to help with compliance.
Iylin MulkandeJob Title Team MemberJoined 2026
Iyin and her daughter both work for us and have recently started her apprenticeship.
Chelsea JewittJob Title Team MemberJoined 2023
Chelsea lives with daughter, Poppy and works with us again now, as well as working in a beauty salon
She loves to bring her smile and knowledge to all she meets.
She has completed her NVQ 2.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Senior Moments Care to verify any information. View our terms and conditions. Senior Moments Care has an Enhanced Service -what an Enhanced Service includes.
