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Senior Moments Care

25 Wood Street, Lytham St Annes, Lancashire FY8 1QR
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Very friendly staff. Varied activities throughout the day. Comfortable and safe centre.Garry R(Client / Service User)
Senior Moments Care, Lytham St Annes
Senior Moments Care, Lytham St Annes
Senior Moments Care, Lytham St Annes

Senior Moments Care is all about people, not ticking boxes. The team focus on building real relationships based on trust, dignity, routines, safety and a good dose of humour. Moments goal is to help people stay independent, comfortable and involved in life while getting the right support at home and in the community.

The team don’t just check whether someone’s eaten or taken their meds. They ask how they’re feeling, what...  

Care Provided by Senior Moments Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care Permanent Respite
Hourly Visiting Care From £32 N/A

Daycare £60 per day including transport from the local area and a tasty lunch

The price(s) shown are provided by the agency. Contact Senior Moments Care for full pricing details and T&Cs.

Contact Senior Moments Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Senior Moments Care LLP
  • Private Owned

Person in charge

  • Sally Thompson (Director)

Senior Moments Care Reviews (53)

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9.7

Senior Moments Care has a Review Score of 9.7 (9.671) out of 10, based on 12 reviews in the last 2 years. Over all time Senior Moments Care has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from O E (Client / Service User) published on 5 March 2020 Submitted via Postal Card
Overall Experience

Senior Moments Care provide a very reliable care package which is staffed by excellent carers.

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Review from J N (Nephew of Client) published on 13 February 2020 Submitted via Postal Card
Overall Experience
Superb care and well-being for my aunt.

She enjoys the company of the staff as well as the care and attention she gets. Nothing is a problem for them. Great to have them in her life.

Reply from Sally Thompson, at Senior Moments Care

Thanks for the kind words, it's our pleasure to support your Aunt.

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Review from Paul M (Client / Service User) published on 5 February 2020 Submitted via Postal Card
Overall Experience

Excellent, friendly service. Very responsive.

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Review from P M (Client / Service User) published on 2 December 2019 Submitted via Postal Card
Overall Experience

This company is excellent with regard to carers and I feel that the rotas could be more rigid. I have been with seven care co/homes and this one is by far the best.

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Review from Joanne D (Daughter of Client) published on 27 November 2019 Submitted via Postal Card
Overall Experience

Fantastic since Senior Moments have been attending to my mother. You can see the difference in her as she's a lot brighter, more talkative and trying to do things for herself more. She looks forward to the carers going and loves the dog. Keep up the good work you've made a real difference to her.

Reply from Sally Thompson, Owner at Senior Moments Care

Thanks for the lovely words. We love going to visit, even Simba does too.

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Review from L N (Daughter of Client) published on 11 October 2019 Submitted via Postal Card
Overall Experience
Management and staff are helpful, kind and considerate. They recommend social events and will always assist with extra support/care if a family are unable to visit/do chores for my mum.

I would recommend this company/facility to anybody.

Reply from Sally Thompson, Owner at Senior Moments Care

Many thanks for the kind words, it's always a pleasure to spend time with mum.

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Review from L D (Wife of Client) published on 4 October 2019 Submitted via Postal Card
Overall Experience

I cared for my husband for 4 years but when this became too much for me I turned to Senior Moments who were a lifesaver for me and my husband, nothing was too much. Their patience to both client and carer was second to none. They are there to talk and help in every way possible. I cannot thank the management and staff enough for taking the stress I was in for releasing that tension. You are indeed a godsend. Thank you Moments.

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Review from Brendon T (Son of Client) published on 25 September 2019 Submitted via Website
Overall Experience

Words do not do justice to how caring and professional everyone in the team were in caring for my mum. I could not recommend this company highly enough.

Reply from Sally Thompson, at Senior Moments Care

Many thanks, it was a pleasure to have been part of mums life.

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Review from Stephen T (Next of Kin) published on 24 September 2019 Submitted via Website
Overall Experience
The owner and her colleagues at Senior Moments Care were simply amazing. First and foremost, they were carers in the true sense of the meaning. They quickly acquired my mum's confidence and trust (not easy).
The owner was free with her time and her experience and advice as mum's needs changed, were invaluable and of great comfort to the family.
I genuinely struggle to comprehend how, as a relatively small team, they could offer such a wonderful responsive, professional service!
I embarked upon the prospect of 'paid carers' being involved in my mum's care, with some trepidation, how wrong you can be!

The owner and the team were everything that mum/we could have hoped for! Keep up the good work!

Reply from Sally Thompson, at Senior Moments Care

Thanks for the kind words, it was a complete pleasure to have been part of mums life.

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Review from M L (Regular Volunteer) published on 10 September 2019 Submitted via Postal Card
Overall Experience

This idea was instigated by a person desiring to bring help, support and comfort to the people in need. After 12 months, the business has developed into a caring, full time, busy caring both home care and in the hub itself. Disabled people enjoy the informal situation, with various activities provided for them, handicrafts, games, computer, films etc. The food is home-cooked, tasty and cheap to buy. Excellent company.

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Review from R W (Client / Service User) published on 6 September 2019 Submitted via Postal Card
Overall Experience
As an old age person of 93, I live on my own and feel rather lonely, therefore, since Senior Moments opened, I decided to visit the premises. I was so impressed with the care and friendliness offered that I decided to try it the next day and I now visit every day and I am more than pleased and feel secure during my daily stay.

Thanks to Senior Moments.

Reply from Sally Thompson, at Senior Moments Care

Thank you for your kind words, we are so pleased to offer you company and support.

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Review from Brian W (Client / Service User) published on 5 September 2019 Submitted via Postal Card
Overall Experience

I have been using Senior Moments for the last 9 months I am very happy with the care I have received. The team are excellent and always go the extra mile. To ensure my wife is very well cared for they also help me with some of my household chores. They come 6 days a week to chat with my wife to allow me time to do any shopping. I can't thank the care team enough as they provide a wonderful service.

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Review from Jacqui A (Daughter of Client) published on 1 April 2019 Submitted via Website
Overall Experience

The team are just amazing nothing is too much trouble. Staff member has a great personality and just get it with the elderly. She had the ability to communicate with all levels of needs. Nothing is ever too much trouble.

The lady who manages the team is always very accommodating and always offering to do more, make changes to assist and not for financial gain.

The carers are all amazing they do have a great bond, lots of patience and very attentive to all clients needs. They listen, make changes to suit the family where required.

For a new team, the bond is great to see, there is always something going on and this Senior Moments Hub and homecare is ever evolving.

So glad we choose you to look after mum, she is like a new person since joining your hub. She has great company every day and the home care team are like a lifeline getting mum up washed, dressed and fed before taking to the hub for the day.

Just the best set up all around to suit our time of need.

Reply from Sally Thompson, at Senior Moments Care

Thanks so much for your kind words, we love looking after mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2019
Overall
Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • 10 Aug 2024

    Following on from our successful cruising holidays we are launching Moments Travel and Adventures an Abta and Atol protected travel company supporting you and your loved ones to find that...

  • 10 Aug 2024

    Over the years we have heard time and time again I wish you provided your great care and support in my area. So from September we will be supporting people...

Awards / Recognitions (11)

Meet the Team (16)

Sally Thompson
Sally Thompson Job Title: Nursing Director Joined: 2018

As a registered nurse for many years, I have developed a passion for providing better support for those who live with Dementia and finding a solution to enable them to remain living independently for as long as possible

With over 40 years experience both here and abroad I have been a care home manager and together with my partner I have run my own care business for expats in Spain

I am also a trainer and enjoy passing my knowledge onto others and watching staff develop and grow into great carers

Fiona Brown
Fiona Brown Job Title: Manager of Home Care Joined: 2025

Fiona comes from the North East and has had a long career in animal care before joining our team.

She soon showed her ability to solve problems, so we asked her to be the care coordinator and then promoted her to be our registered home care manager

Kristy Drinkwater
Kristy Drinkwater Job Title: Deputy Manager Joined: 2026

This is Kristy's first role in Social care, and she is a natural. Her role is in hospitality, and caring for a family member has also helped her. She has a fun and bubbly personality and is keen to develop her role in the coming months

Nathan Brooks
Nathan Brooks Job Title: Smile Squad Member Joined: 2024

Growing up with his mother, who is a nurse, it's not surprising that Nathan is a popular member of our team.

He lives with a partner and a young son.

Natalie Suddell
Natalie Suddell Job Title: Medication Champion Joined: 2022
Natalie has been on quite an adventure since joining our company becoming a mum to Logan and juggling her life to fit in full-time work.
She is a well-loved member of the team and working towards her level 2 in health and social care

she ensures that all medications are delivered safely

Neil Sinkinson
Neil Sinkinson Job Title: Team member Joined: 2024

Profile to follow

Chris Hill
Chris Hill Job Title: Transport Champion Joined: 2024

Chris lives in Lytham with his two border collies.

A keen golf player he has also represented Lancashire in Tennis and cricket, and England in Tennis as a youth player. He has achieved a disability coaching badge.

He joined our company as he felt he wanted to give something back. Having worked as a driver for a local pharmacy, he often popped into the Hub and decided a change of career was right for me to enable me to give something back to the community.

I have since gained the Care Certificate, and I am looking forward to starting an apprenticeship in the coming months

Alexandra Latham
Alexandra Latham Job Title: Trainer and Compliance Manager Joined: 2023

Hi, I’m Alexandra, but call me Alex. I’m a retired nurse with experience in hospital care, nursing homes and education. I have also spent some time as a discharge co-ordinator, an NVQ Co-Ordinator, a Learning and Development Manager and an NHS 111 call adviser.

I assist the senior team at Senior Moments Care with teaching, training and clinical issues as requested. I support individuals progressing through qualifications, train groups of new starters in mandatory subjects such as Safeguarding Vulnerable Adults and run support sessions for team members.

I am excited to help colleagues progress within their roles and give the absolute best standard of care to our family members.

I am also kept busy with my border collie Milo, who is hilarious and stares at me until I take him to the beach, and my fairly new Grandson, who I watch Paddington Bear with and have lots of cuddles with.

Emma Hankinson
Emma Hankinson Job Title: Team member Joined: 2025
After a lengthy career in the Army, Emma chose a career in care

she recently joined our team and has brought a great energy to the team with her bubbly personality

Rhian Lowe
Rhian Lowe Job Title: Team Member Joined: 2025
Rhian bring a lovely calmness to the team and support our activities with the experience she has from a lifetime in the Guiding world

She is married with a daughter

Sophie Dobson
Sophie Dobson Job Title: Team member Joined: 2025

Sophie has joined her mum in the world of care and is a wonderful addition to the team

Lackmal Hettiarachchi
Lackmal Hettiarachchi Job Title: Team member Joined: 2025

Originally from Sri Lanka, Lacky and his family moved closer to the Moments family so he could learn about caring for people and with our in-house training, he is developing his role.

Fatima Anique
Fatima Anique Job Title: Team member Joined: 2023
My name is Fatima and I did my degree in advanced biomedical science.

I joined Care because it was the best option according to my circumstances and managing my degree and finances at the same time. But unexpectedly, I fell in love with my job and everything I do for the lovely people around me. I have found unmatchable peace in what I do and I don’t see myself leaving care ever.

Terry Davies
Terry Davies Job Title: Administrator Joined: 2025

Terry has an extensive background in social care administration and is a great asset to our team, doing all the administration to help with compliance.

Iylin Mulkande
Iylin Mulkande Job Title: Team Member Joined: 2026

Iyin and her daughter both work for us and have recently started her apprenticeship.

Chelsea Jewitt
Chelsea Jewitt Job Title: Team Member Joined: 2023

Chelsea lives with daughter, Poppy and works with us again now, as well as working in a beauty salon

She loves to bring her smile and knowledge to all she meets.

She has completed her NVQ 2.

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