Bluebird Care Pontypool & Ebbw Vale

Also in this current time of Lockdown like many people would not have anyone else visit other than Bluebird.

Bluebird Care are brilliant for Mum, mentally as well as physically, she could not manage without them. I would recommend them, without reservation to anyone.

I live in Canada and have only met my parents Bluebird carers occasionally when I visit them in Wales. Those I have met seemed very pleasant and helpful. They are very reliable and it's wonderful to know my parents are well looked after. Whenever I have phoned or emailed Bluebird myself they are extremely efficient and I've been very happy with their service.

I have found Bluebird Care amazing since joining them last year. After an awful experience with my previous provider, it's been a real breath of fresh air. Their professionalism alongside their very caring nature always has me reassured. I would happily recommend Bluebird to my friends and family.

The staff are pleasant.

Have been excellent. Gone above and beyond. If washing up in the sink from last night will not leave it. Go to the local shop for birthday cards, tins of beans and shepherds pie, etc. Always get a receipt. Are excellent in my personal care and always go at my speed, not theirs.

Switched to Bluebird after inconsistent service from a previous provider. Seem excellent so far. More continuity with a regular carer. More regular in timings. And more professional all-round - helpful and willing to go above and beyond. In spite of the coronavirus pandemic, they are maintaining standards. My father seems happier with the quality of the carers - they chat to him and spend more time on his (relatively straightforward) needs. Good punctual communication with the office too. Very pleased so far.

Bluebird provides occasional daycare for my father - they are great at stepping up at the last minute, and their staff are kind, considerate, thoughtful and understanding. They also do a great job of providing continuity of care even at short notice. A professional, efficient and warm service - thank you!

A fantastic company that exceeded my expectations of care. Their service and attention to detail was tremendous and gave you a real sense of comfort to know that those you care about are in the best hands. The work of all carers and particularity the care coordinator was second to none, and I would thoroughly recommend them time and time again. Thank you.

Fantastic service. The care coordinator was exceptional in understanding the needs and the careers looked after her in the best way possible. The company went above and beyond. I can’t thank them enough.

Bluebird were called in a private capacity to enable my friend to come home from Hospital. The care coordinator dealt with my enquiry efficiently and understood the circumstances. Care was put in place quickly resulting in my friend coming home a week later. The carers arrived on time, were friendly, compassionate and did all that was asked of them. When in a difficult position needing night sitters, from requesting the service on Thursday a sitter was in place for Monday and the following nights. My experience of Bluebird has been a good one.

An extremely caring and passionate team of caregivers who truly go above and beyond the call of duty. During what would typically be a difficult time in the cold weather they always put the clients first, ensuring they get the very best care and attention at all times. I truly couldn't ask for anything more and feel comfortable in the fact that my uncle is in their capable hands.

A brilliant company who provide an excellent service. All of the colleagues are wonderful and treat you like you're very special. I have never found a care company so passionate about making sure you are so cared for.

I am very impressed with the staff and management who have the client's best interest at heart and go out of their way to be helpful and considerate.