Avanti Homecare, established in 2018, is a local, family-run, award-winning provider of at-home care services in the Ilkeston and Ripley areas of Derbyshire. The company is dedicated to building a team that clients can trust with their own family members, a commitment that was personally affirmed when one of the founders' loved ones required support.
Avanti Homecare believes that excellent care begins with understanding each individual on a personal level. The...
Care Provided by Avanti Homecare
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.50 - £32.50
Minimum visit duration is 30 minutes, there is also a £6.50 visit charge is to cover care staff travel time and expenses.
Contact Avanti Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Avanti Homecare Ltd
- Private Owned
Person in charge
- Lucy Middleton (Manager)
Avanti Homecare Reviews (42)
Avanti Homecare has a Review Score of 9.9 (9.944) out of 10, based on 42 reviews in the last 2 years.
Over all time Avanti Homecare has 42 reviews.
My experience with Avanti has been very positive and I commend them on the quality of the service they provide. The management team has always listened to my concerns and provided me with the best solution to any situation that has arisen. The carers are hard working individuals who demonstrate compassion, respect and perseverance in all they do. They go above and beyond to ensure their clients needs are met.
Thank you for your kind words and for taking the time to share your experience. We're delighted that our management team's responsiveness-and our carers' compassion and "above-and-beyond" attitude-have given you confidence and peace of mind. Listening closely and finding the right solution in each...
Avanti have been providing care for my mum for about 2 years. They are reliable and provide excellent quality carers. The carers are friendly and my mum likes them all. They take the time to chat to her throughout each visit. All carers appear to be well trained and I can read their notes on the app provided. The management team provide an efficient service and deal with any issues promptly. This service is allowing my mum to stay in her own home.
Thank you for sharing such a lovely review. It's wonderful to hear that our carers' friendly chats-and the quality of their care-have helped your mum feel comfortable over the past two years. We're especially pleased that you've found the App useful; giving you real-time access to visit notes and...
We chose Avanti after a very poor service from another care company. We were very anxious about the service we would receive. How wrong could we be! From the very first meeting with the care coordinator & the manager, we have had nothing but a professional & caring experience. They definitely put the client first, constantly reviewing how best to meet his needs. There are challenges but they show a great determination to resolve these and importantly they listen and respond. Dementia is not easy but they understand. Thanks for putting our faith back into a care provider.
Thank you for such a heartfelt review. We know how unsettling it can be to place your loved one's care in new hands after a difficult experience, so we're honoured that you chose Avanti and delighted that our team has helped restore your confidence. Caring for someone living with dementia brings...
Good communication throughout the process, especially if there are any issues. The care team are considerate and gentle with my Mum and also spend time talking to her about her interests and family.
Thank you for taking the time to leave such kind feedback. Clear, open communication is something we really value, so it's lovely to hear that you feel informed every step of the way. We're also delighted that our carers' gentle approach-and their chats with your mum about her hobbies and...
After my Husband suffered a stroke in Feb 2024 we needed care on his discharge from hospital unfortunately he was in and out of hospital until the August and due to complications and him wanting to stay at home it was agreed that he could with 2 carers 4 times a day.
I picked Avanti based on the times they could offer and I couldn't have picked better, the whole team are so friendly, caring and nothing is too much trouble, they understand when you are having a '
bad' day and that goes for me as well as my husband and respect that they are in your home when times are tough.
We have a physio and she comes when the carers are here and they fully support the exercise program that is given and she has herself praised them and even recommended Avanti to her clients
Over all 10/10 couldn't have chosen better
Thank you so much for sharing such a heartfelt review of your experience with us. We're glad that we could support both you and your husband during a challenging time, and it's wonderful to hear that our carers' compassion and flexibility have made a positive difference. We know how important it is...
We have used Avanti Homecare now for two years. They have been an excellent care company. The carers are always very attentive and make my mum smile before they leave as she is bedridden. This is very important. They are extremely reliable. Have never let her down, where we have used other companies and this has been the case which has been extremely stressful. As a company, they are in contact regularly, checking that things are done and asking if there are any problems. From our experience, this is how care companies should be run, and we appreciate everything they do.
Thank you so much for your lovely review and for choosing Avanti Homecare for the past two years. It's wonderful to hear that our carers bring a smile to your mum's face each visit, and we're glad our regular check-ins help keep stress levels down for you both. We really appreciate your kind words...
I have found the Avanti Homecare carers to be both compassionate and professional in providing for the needs of my father over the last 2 and a half years. The management team are always receptive to his changing requirements. Carers and management are proactive in keeping me informed of his condition when necessary. I am very grateful for their help. Thank you.
Thank you so much for sharing your lovely feedback. We've really enjoyed looking after your father over the past 2.5 years and it's wonderful to hear that our carers have provided the kindness and professionalism you both deserve. Our management team works hard to stay on top of any changes in his...
During the last few years of my late father's life, my father was cared for by Avanti Homecare. The care and support of both my father and his extended family was outstanding. During the final months of my father's life, Avanti's dedication shone through. They helped us all to come to terms with the loss of our father.
Thank you so much for taking the time to post this review. Firstly we would like to say again how sorry we are for your loss. Our whole team loved your father and we are so proud to hear that we could offer support to you all during that difficult time. We will pass your kind words on to the team - they will really appreciate it.
We want to express our appreciation and thanks for the care provided by Avanti following the cancer diagnosis for our Uncle through 2024 and early 2025. Over nine months we had firstly three care visits a day, reduced to two visits (at our request) and in the final two months increased to four visits a day when his condition worsened. Over all this time we had no complaints at all about the quality of care provided. We can't speak highly enough of Avanti's carers who were professional, experienced and polite with us, his family, but above all, they were genuinely caring and interacted with great kindness with our Uncle. They provided him not just with daily care needs but with valuable social contact and chat which cheered him immensely. We would even hear them singing with him which was lovely. We'd like to thank both the carers and Avanti's management for ensuring that our Uncle received the best possible care in these months. Thank you so much from the bottom of our hearts.
First, please accept our heartfelt condolences on the loss of your Uncle. We are truly sorry for your loss and we deeply appreciate you taking the time to share such kind words during what must be a difficult time for your family. Your review has touched us all and it means the world to know that...
The carers who visit me make me feel cared for and that they enjoy coming to me, which is always a nice thing and I feel cared for.
Thank you so much for taking the time to post this lovely review. I'm so happy to hear that the carers make you feel cared for and I can certainly confirm that they very much enjoy coming to visit you! We will pass your kind words on to the team - it's so nice for them to know that they are making a difference to you.
I feel at ease knowing they are coming and looking after my mum who is 93 years old.
Very polite and friendly team and will always contact me if they are worried or concerned about anything.
After reading about other care companies I will highly recommend Avanti Homecare and always recommend them to my friends on social media.
Overall I am highly satisfied.
Thank you so much for taking the time to post this lovely review. It is great to hear that our amazing team are making you feel more at ease and I know that they love visiting your mum. We also really appreciate you recommending our team, it makes such a difference to a small company like ours. Please let us know if there is ever anything more we can do to help.
Very pleased with the service, can't find fault with them.
Hi, thank you so much for taking the time to post this review. We are so glad that you are happy with the service that our amazing team are providing for your mum. I know that they really enjoy their visits with her too. Please just let us know if there is anything else we can do, we are always at the end of the phone.
Over the last weeks, we have received an excellent service from the team. All have been so kind. Unfortunately, the costs have been the reason for terminating the contract. Keep up the great work for future clients.
Thank you so much, John, for taking the time to post this review. It's great to hear that you have had an excellent service from the team. I'm sorry that costs were the reason you have had to terminate your contract with us. We want to be open and transparent in all things and that includes cost....
I am totally satisfied with the care I received from Avanti Homecare. The carers are kind and considerate and I enjoy their company. I do not know what I would do without them!
Thanks so much, Fiona for taking the time to post this lovely review. It is great to hear that you are so happy with the care that you are receiving and in particular that you are enjoying the company of our amazing team of carers. I know that they enjoy their visits with you too! Please do not...
The care was lovely, relaxed and a happy approach to work. Any jobs asked were undertaken and a help to the situation we were experiencing at that time.
Thank you so much Andrea for taking the time to post this lovely review. It is great to hear that you are happy with the care and in particular that our fantastic team had a relaxed and happy approach. We always want to make sure that we are helping in whatever way we can and we will make sure we let the team know that they were a help to your family.
My husband had cancer and began to need a lot of help with his personal care. We chose Avanti Homecare. The assessment was done by the managers who were lovely and put us both at ease and the subsequent care we received was wonderful. All the carers were introduced to us and were so efficient but also so cheery, kind and interested. We both looked forward to their visits and it was also good to hear from the managers who kept in touch. I think they were checking that we were happy with the care. We were very happy. I would recommend these people to anyone. My husband thought the world of them. They made such a positive difference to us at such a difficult time.
Thank you Penny for taking the time to post this lovely review. I know that the whole team looked forward to visiting you too! It's great to hear that the help made a difference to you both during a difficult time and if you ever need anything else please do just give us a call.
I could not manage without the care and support of all the carers and staff. All come in with a smile and are cheerful. Ask me if there is anything they could do before leaving.
Thank you so much Mary for taking the time to share this lovely review. We are so happy that you enjoy your team of carers and that they are all happy when they come to visit you. We know that they enjoy their time with you too! It's also great to hear that they are always looking to see if there...
I am very pleased with the care, they all do a really good job, they are more like friends than carers.
Thank you so much for taking the time to post this lovely review. It is great to hear that you are happy with the job that our amazing team of carers are doing for you. In particular, I'm so pleased to hear that they feel more like friends than carers, we want everyone that we look after to feel...
I find it very reassuring to know that if I need any assistance the care leaders are only a call away. Myself and my family have faith and believe in the management.
Thank you so much for taking the time to share your feedback and for your kind words. It's always great to hear that the team are providing top-quality care. We are also glad to hear that your relationship with our management team is strong, as you know we are all only ever a call away! I look forward to continuing to work together.
The carers come in and support my dad and chat and have a laugh with my dad, which I like - my regular care team know what he is like and sense of humour. Having access to the app so I can see the calls is really good and gives me reassurance.
Thank you for taking the time to share this review. It is so lovely to hear that your dad is enjoying his visits from the team as much as they enjoy visiting him and his sense of humour! We are so happy you find having access to our friends and family app reassuring, it's a great resource and we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Avanti Homecare.
Awards / Recognitions (3)
- Recipient: Avanti HomecareDate: Friday 30 Aug 2024
- Recipient: Avanti HomecareDate: Wednesday 10 Apr 2024
- Recipient: Avanti HomecareDate: Tuesday 01 Aug 2023
Meet the Team (4)
As the Registered Manager for our Ilkeston and Long Eaton branch, I oversee everything to ensure our clients and care team are well-supported and everything runs smoothly. I also work closely with our other branches to ensure consistency and quality across all our locations. It’s a collaborative effort, and I’m always here to help wherever needed! You will hear from me regularly and I’ll come and visit you at least twice a year to review how your care is going. I love to spend quality time with our clients and making sure we’re doing everything we can to make a difference in their lives.
As a Care Quality Manager, my responsibility is to make sure we are meeting and adapting to your needs. Every couple of months, I’ll be coming to see you so that we can have a chat about how you are, what’s going well with your care and what you would like us to improve on. If you have any concerns, I’ll make sure we take action right away and connect with any other health professionals you might need. I regularly visit clients’ homes alongside our care team to ensure we’re maintaining the highest standards. I absolutely love working with our wonderful team and getting to meet clients like you. I can’t wait to see you soon!
At Avanti, I work closely with our Care Coordinator and make sure each carer has enough time to properly support every client we have. I make sure the rotas are fair and geographically friendly for our care team too! I stay in regular contact with GPs, social workers, and District Nurses to ensure that any updates to your care are communicated to our team quickly. By working closely with them, I make sure you always have everything you need, and that your care is delivered smoothly and consistently. I am the first person carers can reach out to if they need support with their rota!
In my role, I create the weekly staff rotas, ensuring they meet the needs of both our clients and our team. If you call the office during business hours, there’s a good chance you’ll speak with me! I also handle various administrative tasks to ensure everything runs smoothly and efficiently behind the scenes. At Avanti, we make sure you are introduced to each carer that you meet so you are likely to have me visit you sometimes.
Frequently Asked Questions about Avanti Homecare
How many Carers does Avanti Homecare employ?
Avanti Homecare employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avanti Homecare to verify any information. View our terms and conditions. Avanti Homecare has an Enhanced Service - more info.