Helping Hands Home Care (Dartford)

This year, I have trained many carers (new to the house). I have done the job for the carers, showering them/what needs to be done whilst paying for the carer to be there! I am interested in your response to this, as I feel it's not very fair.

Always ask if she can do anything else.

The initial interview meeting was very lengthy in terms of the number of questions asked and this could not have happened if I had not been present to support my mum who has dementia. Having said that I am aware of the need for the collection of this information. The manager attending was professional and friendly. Mum's carer was bubbly, and friendly and established a good rapport with mum and cared for her very well indeed during my holiday break.

I would also like to say thank you for the updates we have received during lockdown.

We have now been using Helping Hands for a month and Mum has been really pleased with the support she has been given. All the carers have been lovely and nothing is too much trouble! They will do a variety of tasks she cants manage, such as bed making, hoovering, etc. Importantly she told me recently how she looks forward to the visits and enjoys the company.