We Simply Care Ltd

Unit 15, Court Farm, Stutton Road, Brantham, Manningtree CO11 1PW
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9.7 28 Reviews
  • We Simply Care Ltd, Manningtree
The group has gone from strength to strength providing home care to the elderly and vulnerable in South Suffolk and North East Essex.

The philosophy is to support people in the best way to meet their individual needs. The team of Care Specialists visit people in their own homes to provide a friendly face, have a chat and support that person as they need. This has been all the more important for each individual during the last year with so many unable to leave their homes or have visits from loved ones.

It has fostered good relationships with the local authority and Ipswich Hospital and have a reputation for a flexible approach to care that supports the individual as well as each member of the team.

The company continues to grow and flourish and is in the process of expanding to provide more care and support to more people, so are looking for new staff to join the team.

The group also cares about the development of their own staff, as well as those workers in other companies and sectors, and finished work on their purpose built training room and facilities in 2021.

The group can train anyone in First Aid, Moving and Handling, The Care Certificate, Safeguarding, Equality and Diversity, Infection Prevention and Control, Food Hygiene, Health and Safety, COSHH, Fire Safety and Risk Management. The recent purchase of a GERT suit also helps people to understand how it feels to suffer from various conditions such as movement limitations, eye and ear problems, limb stiffness and other conditions too.
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Care Provided by We Simply Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Charge rates are subject to hours, single/double assists and Bank Holiday rates. Please Call for further information

Contact We Simply Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact We Simply Care Ltd to get a personalised quote.

Good to Know

Owner

  • We Simply Care Ltd
  • Privately Owned

Person in Charge

  • Lisa & Peter Benjamin (Manager)

We Simply Care Ltd Reviews (28)

9.7

We Simply Care Ltd has a Review Score of 9.7 (9.717) out of 10, based on 10 reviews in the last 2 years.
Over all time We Simply Care Ltd has 28 reviews.

Overall Experience
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Date Published
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Reviewer Connection to We Simply Care Ltd
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Total of 28, showing 1-20
Review from P S (Son of Client) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care have been great with Dad, so caring. I would thoroughly recommend them to anyone. I can't praise them enough. Any problem was sorted. Carers were wonderful with Dad. Im only sorry that Dad had to go into a home because of his frailty.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdPaul, thank you for your kind words and for taking the time to leave a review. We're very pleased to hear you felt the team were caring and supportive, and that any concerns were dealt with promptly.
It means a great deal to know our carers made a positive difference, and I will share your feedback with the whole team. We also understand how difficult it can be when a loved one's needs change and a move into residential care becomes necessary - we're sorry it came to that, but we're glad we could support your family at home for as long as possible.
Thank you again for your recommendation and trust in We Simply Care.
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Review from Mark H (Son of Client) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just looking back and appreciating how good the care from We Simply Care was for my mother Doreen. Reports on each visit, periodic reviews, phone calls if something needed our attention and doing all they could to keep my mother comfortable in her own home. I found the customized care plans great -
instructions like 'offer to turn the radio on', were added - a small item but knowing her favorite music was playing helped.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdMark, thank you for taking the time to share such thoughtful feedback. We're really pleased to hear that the visit reports, regular reviews, and phone calls helped keep you informed and reassured whenever something needed your attention.
Person-centred care is at the heart of what we do, so it means a lot that you noticed the small tailored touches within the care plan - details like offering to put the radio on can make a real difference to comfort and wellbeing at home. I'll be sure to pass your kind words on to the whole team.
Thank you again for trusting We Simply Care during such an important time for your family.
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Review from G M (Daughter of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was struggling to take care of herself but once We Simply Care started to visit each morning the change in her was noticeable immediately.


Each of the carers appointed to look after mum are so kind, friendly and thoughtful. Mum looks forward to seeing them each morning when they help her

with showering, getting dressed and making her breakfast and lunch.


Thank you for making such a difference to her days.

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Review from Daniel S (Son of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care looked after my father through his gradual decline with Parkinson's disease over a couple of years or so from his walking with sticks, frame, then moving by chair to being bedbound. They dealt with his occasional (confused) aggression and non-compliance and my mother's anxiety and panics
to keep him safe, clean and comfortable as well as looking out for my mother and supporting her. The carers were always professional, polite, patient, sensitive and friendly and the agency's communication was friendly and they were as helpful and flexible as they could be throughout. Their rates seem very reasonable compared to their competitors and we found them far easier to deal with than the other agency we had tried before falling on our feet when we found We Simply Care; my family and I have been delighted with everything about them and miss having them around. We will use them again when/if the need arises and wouldn't hesitate to recommend them to anyone.
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Review from S S (Daughter of Client) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support and care given was brilliant. My father looked forward to the carers visits, they treated him with dignity. The carers listen to all his concerns, did their best to make him comfortable as he was bedridden at the end. My mother is very grateful for the care and support she has been given
at this sad time of loosing her husband. Nothing was too much trouble. Many thanks
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for taking the time to share your kind words. We're truly honoured that We Simply Care Ltd was able to support your family during such a difficult time.

It means a great deal to hear that your father looked forward to the visits and that our carers treated him with dignity, listened to his concerns, and did everything they could to keep him comfortable. We're also pleased we could provide reassurance and support to your mother, and we will share your feedback with the whole team.
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Review from G W (Daughter of Client) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We Simply Care have been wonderful supporting my elderly father with his caring needs. They are understanding and kind, and always kept us updated on any concerns there have been with caring for dad.
The support that the manager and her staff have given us as a family is second to none, and I wouldn't
hesitate in recommending We Simply Care to others looking for a care company.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you so much for your kind words and for taking the time to share your experience. We're truly grateful for the opportunity to support your father and your family. It means a great deal to us to know that our care and communication have made a positive difference.We'll be sure to pass on your lovely feedback to the whole team - they will be delighted to hear it. If there's ever anything more we can do, please don't hesitate to get in touch.
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Review from Michael W (Son of Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care provided care for my elderly father and the service they gave was exceptional, the written reports available to view immediately online for each visit were invaluable in helping us to gauge how dad was feeling each day. If deemed necessary I would receive a call from the 'on-call team'
reporting anything of concern which provided great peace of mind. I will be forever grateful for the care and support they gave and I wouldn't hesitate to recommend their service.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you so much for your kind words and for taking the time to share your experience with We Simply Care Ltd. We're truly heartened to hear that our service provided you and your father with the care and peace of mind you needed. It's our priority to ensure that our clients and their families are supported and informed at every step. Your feedback is incredibly valuable to us and we look forward to continuing to serve our community with dedication and compassion. Thank you for recommending us!
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Review from Amanda P (Daughter of Client) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been receiving support from 'We Simply Care' for a couple of months now. They have been fantastic. He was very resistant to support to start with, but the carers have been brilliant and Dad really enjoys their company. I have been really impressed with the carers and the company itself. Nothing
is too much trouble, the carers really work hard and clearly love what they do, they treat Dad with such thoughtfulness, dignity and kindness. There is great communication between the office, the carers and the family and everyone in the company goes above and beyond on a regular basis! We are so pleased we found this company and are extremely grateful for all they do for Dad (and us as a family).
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for your lovely review. We're thrilled to hear that your dad enjoys the care he receives and that our team's dedication is appreciated. We're committed to providing thoughtful, dignified support, and we are grateful for your trust in We Simply Care Ltd.
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Review from M H (Client) assisted by family/friend published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reliable, responsible, caring and cheerful.
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Review from J B (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with my carers. The care I receive is excellent and they feel part of the family. Having them has really changed my life.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you so much for your heartfelt feedback. We are delighted to hear that you are very happy with your carers and that the care you receive is excellent. It warms our hearts to know that they feel like part of your family and that their presence has made such a positive impact on your life.
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Review from Jenifer F (Wife of Client) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely grateful for the effort to cover our needs and the speed with which you were able to put in place the care my husband and indeed, I needed. All the various staff who have visited us have been delightful and it is lovely having one particular member of staff as our usual carer. Many thanks
indeed for your sympathy and gentleness towards my husband.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for your heartwarming review. We're deeply gratified to know our team's efforts and the swift arrangement of care have positively impacted both you and your husband. It’s wonderful to hear about your special connection with our staff, particularly your usual carer. Your recognition of our team's gentleness and sympathy means the world to us. Please know we are always here to support you both.
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Review from Paul T (Son of Client) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care is an excellent company. Located in Brantham and the office is very close to my dad’s house! My dad has a good rapport with the Manager who comes in the morning to assist my dad, from picking up dirty laundry in the bedroom to making bed/cups of tea/breakfast to assisting my dad with
his medication. The carers in the evening a carer and her colleagues are kind to my dad, making sure he takes his evening medication, making sure the back door is locked and at his request making him a hot chocolate to drink! Nothing is ever any trouble for staff members when it comes to helping my dad. My dad appreciated the birthday card he got from the staff on his birthday
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for sharing such a positive review of our services at We Simply Care. We're thrilled to hear about the strong rapport your dad has built with our Manager and the evening carers. It's wonderful to know they are making a significant difference in his daily routine, from the morning assistance to the comforting evening rituals. Our team takes great pride in providing thoughtful and personalised care, and it's heartening to see this reflected in your dad's experience. We're also glad he enjoyed the birthday card – small gestures like that are part of what makes our work so rewarding. We appreciate your recognition and look forward to continuing to support your dad.
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Review from Steven G (Stepson of Client) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was offered the opportunity to use this care agency to initially seek a care route to reablement in the home for my stepdad who had recently exited the hospital. Whilst it was not possible ultimately to reenable my stepdad to enjoy a safe and secure life in his family home, the care, support and responsiveness
of the team at 'We Simply Care' was compassionate, dignified and professional during each of my contacts and interactions with them. My stepdad is equally emphatic about the high quality of care he received.


Thank you to all those at 'We Simply Care' for their help and valuable work.

Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for taking the time to share your experience with We Simply Care. We're truly touched to hear that you and your stepdad found our team compassionate, dignified, and professional. While it's unfortunate that we couldn't fully realise the goal of reablement for your stepdad at his family home, our priority has always been the well-being and satisfaction of our clients.
Your feedback is invaluable to us, and it reaffirms our commitment to providing the highest quality care. We deeply appreciate your trust, and please know that we are here for you and your stepdad whenever you need us. We wish all the best for you and your family.
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Review from J T (Wife of Client) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and our carer comes in for two hours a week for companionship for him. His mood is variable, sometimes talkative sometimes not but she is very patient with him and this takes the weight off me. It is also someone I could chat with and share any concerns or just a joke. It gives
me a couple of hours to be myself.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdMany thanks for your kind words. We are so pleased that the carer's presence has been a great support for both your husband and yourself. Having someone patient and understanding who can adapt to your husband's variable mood must be a tremendous relief for you. It's essential to have such support during challenging times, and I hope it continues to make a positive difference in your lives.
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Review from Brian W (Client) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Completely satisfied, no complaints whatsoever.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you so much for taking the time to share your positive experience with us on homecare.co.uk. We are delighted to hear that you are completely satisfied with our services and that you have no complaints whatsoever. Your feedback means a lot to us, as we continuously strive to provide excellent care and support to our clients.
If you ever need any assistance or have any further feedback in the future, please do not hesitate to reach out to us. We are here to ensure your satisfaction and well-being.
Once again, thank you for your kind words and for choosing We Simply Care. We look forward to serving you in the future.
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Review from Chris D (Wife of Client) published on 14 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care have been attending to my husband for nearly 2 years and throughout that time have been gentle, considerate, kind and cheerful. Everyone of the careers is patient and delights in doing their best not to cause my husband pain and love to see him smile.
They try to keep a regular timetable
but we understand that their work can be demanding and they sometimes have unavoidable delays.
I also appreciate their advice when they feel I should consult the Dr or ask the Community Nurse to call. Overall, they keep my husband, who is permanently in bed, clean and comfortable which I would find impossible as I do not have the strength to move him.
I therefore would have no hesitation in recommending We Simply Care to anyone needing these services.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for sharing your positive experience with We Simply Care. It's wonderful to hear that the team has been gentle, considerate, kind, and cheerful in their care for your husband over the past two years. It's also reassuring to know that we take your husband's comfort seriously.
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Review from C S (Husband of Client) published on 14 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife suffers from depression and anxiety with no motivation but the carers have been superb with her. She used to be a lovely cook but some time ago that stopped, microwave meals only. The carers have now managed to get her going again and talking more, also she now does the washing again, this has
been a great relief for me.
Reply from Lisa and Peter Benjamin, Directors at We Simply Care LtdThank you for sharing your positive experience with the carers who have been assisting your wife. It's heartening to hear that they have been superb in their care for her, particularly given her struggles with depression and anxiety.
It's wonderful to hear that the carers have been able to help your wife regain her motivation and engage in activities such as cooking and doing the laundry again. These small but significant accomplishments can be very impactful in improving someone's overall well-being.
It's also great to hear that your wife is talking more and engaging in conversation. Socialisation and engagement are important factors in mental health, and it's reassuring to know that the carers have been able to facilitate this.
It's clear that the carers have been a great help to both your wife and you as her caregiver, and their efforts are making a positive impact on your family. Thank you for sharing your experience and for recognising the excellent work of the carers.
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Review from K G (Granddaughter of Client) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We Simply Care really do live up to their name. Every single staff member I have met have been kind, caring and compassionate They really go above and beyond for my nan not only do they assist her with her day to day needs but they really look at her as an individual and really do adapt to her needs.
My nan mostly struggles with her mental well being and feels low at times but the care staff know her so well they arrive in a positive manner and play her favourite music while helping her get ready and sing and dance this helps more than they know. They are so positive and do their best to keep her positive. They don’t just rush off and leave after helping Nan they sit and chat with her which also impacts her well-being and has a positive impact, they give her time and are so patient. We Simply Care have been the light at the end of the tunnel after trying so many different companies. They treat my nan with so much love and respect. I cannot recommend them enough.
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Review from Helen O (Daughter of Client) published on 16 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, kind, good all-round care. Dad really likes his friendly visitors.
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Review from Angie-Louise N (Daughter of Client) published on 17 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found We Simply Care Ltd to provide an absolutely terrific service - always going the extra mile. They keep my Dads place spotless and have a very good relationship with him, always kind and they really do care. They took him out for an extra special birthday treat the other week and even bought
him a big happy birthday helium balloon, I was so touched.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for We Simply Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for We Simply Care Ltd is calculated as follows: ( (58 Excellents x 5) + (2 Goods x 4) ) ÷ 60 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for We Simply Care Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

Meet the Team (2)

Lisa

Lisa Benjamin

Job Title: Company Owner & Registered Manager Joined: 2018

Lisa is the proud owner and registered manager of We Simply Care. Lisa is passionate about providing excellent care to all of our customers and this means supporting our amazing team of Community Care Assistants!


Lisa believes in kindness and compassion. She has witnessed first-hand what quality care and support means to our customers, compassion and empathy along with promoting independence skyrockets well-being.

Peter

Peter Benjamin

Job Title: Company Owner/Community Care Assistant Joined: 2018

Peter is a compassionate and dedicated domiciliary care worker with five years of experience providing essential support to those in need. He finds great fulfilment in his role, which presents various challenges that can be overcome with patience, empathy, and a positive attitude. The job gives you a deep sense of well-being when you are able to give back to clients and make a meaningful difference in their lives.


Peter's commitment is unwavering, and he always strives to provide the highest level of care.

Frequently Asked Questions about We Simply Care Ltd

What Type of Services does We Simply Care Ltd offer?

We Simply Care Ltd offers Home Care.

How many Carers does We Simply Care Ltd employ?

We Simply Care Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact We Simply Care Ltd to verify any information. View our terms and conditions. We Simply Care Ltd has an Enhanced Service - more info.