Homely Health Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Homely Health Care Ltd has 3 reviews.
Review from L F (Mother of Client) published on 13 July 2026 Submitted via Website•
Overall Experience
Homely Health Care have been providing care for a family member for the past two and a half years. We are extremely happy with the care team that we have, they're everything that you would want a carer to be, reliable, competent, friendly and most importantly caring. Added to this, the very approachable and accommodating support we get from the office staff who have ensured all shifts are covered as well as providing additional care when requested. I have no hesitation recommending Homely, we're extreme grateful for all the high quality care we have had, thank you very much!
↩Reply from Douglas Matungamire, Registered Manager at Homely Health Care Ltd
Thank you L for your kind words and the recommendation. It means a great deal to us to know that you've been happy with the care and support both our care team and office staff have provided over the past two and a half years.
It has been a pleasure to support your family and thank you once again for taking the time to share your experience.
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Review from Mark C (Client / Service User) published on 13 July 2026 Submitted via Website•
Overall Experience
I cannot recommend Homely Healthcare in Bournemouth highly enough. I have been with Homely Healthcare for over a year, and throughout that time I have consistently received outstanding care and support. The staff are excellent, friendly, caring, and always professional in the support they provide. Living with MND, it is incredibly important to me that my condition is fully understood and that my thoughts, wishes, and personal preferences are respected, and Homely Healthcare consistently does exactly that. The carers always treat me with dignity, kindness, and compassion, taking the time to listen and ensure my care is tailored to my individual needs. I never feel rushed, and I am always involved in decisions about my care, which gives me confidence and peace of mind.
The service they provide is exceptional value for money, with a level of care that truly goes above and beyond expectations. Their commitment to delivering person-centred care is evident in everything they do.
↩Reply from Douglas Matungamire, Registered Manager at Homely Health Care Ltd
Mark, thank you so much for your review and for trusting Homely Healthcare with your care over the past year. We're delighted to hear that our team has provided the compassionate, person centred support you deserve. Knowing that you feel listened to, respected and involved in your care means a...
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Review from Bev S (Mother of Client) published on 13 July 2026 Submitted via Website•
Overall Experience
Homely Healthcare have been caring for my son who has complex needs since October 2025. I can honestly say that the care this agency have provided has been second to none. They provide daily care to my son, and have not once let us down. The training the carers receive is excellent and tailored to the client. We have a small team of carers who have been trained specifically for my sons needs, and if anyone new comes on board it is obvious they have been extremely well briefed in my sons conditions. I was very apprehensive about setting up care in the home, but Homely have made the whole process easy for us and given us the confidence we needed. I would recommend them to anyone.
↩Reply from Douglas Matungamire, Registered Manager at Homely Health Care Ltd
Thank you so much Bev for your kind words and for taking the time to share your experience. We're delighted to hear that our team has been able to provide the care, support and consistency your son needs. Your trust means a great deal to us and we're grateful for your recommendation. It's a pleasure to support your family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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