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Sova Healthcare Harrogate

20 Bower Road, Ground Floor Office, Harrogate, North Yorkshire HG1 5BW
Sova Healthcare Harrogate Logo
Sova Healthcare Harrogate logo
Caring, efficient, cheerful and supportive.M H(Wife of Client/Service User)
Sova Healthcare Harrogate, Harrogate
All have provided a service that has left me comfortable.J C(Client / Service User)
Sova Healthcare Harrogate, Harrogate
I would very genuinely recommend them to anyone who is in need of home care.Wesley W(Client / Service User)
Sova Healthcare Harrogate, Harrogate

Sova Healthcare Harrogate provides private home care and specialist care services. They cover Harrogate, Knaresborough and the old English town of Ripon.

The friendly, skilled and experienced team has the ability to care for people with a wide range of needs. The care provided is tailored to each individual and can include domiciliary care, palliative care, night care, live-in care, companionship and more.

Carers create a deep understanding of the requirements and...  

Care Provided by Sova Healthcare Harrogate

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: £1,100 - £1,400

Minimum Fee. Please call to discuss further.

The price(s) shown are provided by the agency. Contact Sova Healthcare Harrogate for full pricing details and T&Cs.

Contact Sova Healthcare Harrogate to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Fozia Tabasum (Manager)

Sova Healthcare Harrogate Reviews (27)

9.5

Sova Healthcare Harrogate has a Review Score of 9.5 (9.494) out of 10, based on 11 reviews in the last 2 years. Over all time Sova Healthcare Harrogate has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from D P (Client / Service User) published on 2 September 2021 Submitted via Postal Card
Overall Experience

Good service.

Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you, Doris, for your positive feedback; we will endeavour to continue to provide excellent care.

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Review from J C (Client / Service User) published on 2 September 2021 Submitted via Postal Card
Overall Experience

I've been using Sova Healthcare Harrogate for about a year three times daily. I've had a number of carers over that time. All have provided a service that has left me comfortable. I have no complaints whatsoever.

Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for your positive feedback. We endeavour to continue to provide excellent care in the future too.

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Review from M H (Wife of Client) published on 20 August 2021 Submitted via Postal Card
Overall Experience

Very pleased with the care provided by Sova Healthcare Harrogate. Caring, efficient, cheerful and supportive.

Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you for your review on our excellent care and support.

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Review from Julie S (Daughter of Client) published on 2 August 2021 Submitted via Website
Overall Experience
I have to say I definitely would not recommend and have had to report a few issues to CQC.

Sova Healthcare will not be going back to care for my father.

Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

I was saddened to read your recent review, which totally contradicts your continuous feedback over the past few years caring for your father.

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Review from John B (Son of Client) published on 22 December 2020 Submitted via Website
Overall Experience
The carers come in to look after my dad who’s on palliative care but they made sure my mum was ok even though they didn’t have to.

Lovely, friendly, caring staff that are happy to do what they can to make my dad's life that little bit easier. We are reassured that my dad is in good hands and is being well looked after by the regular carers that visit multiple times a day. Couldn’t ask for any better service.

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Review from Willis B (Client / Service User) published on 12 October 2020 Submitted via Website
Overall Experience

The care staff are exceptional and caring. The company manager comes out to work, no job is too small for her. They look after my wife as well. The carers are very polite and helpful and it's an outstanding service.

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Review from Wesley W (Client / Service User) published on 12 October 2020 Submitted via Website
Overall Experience

I am extremely happy with the care that I receive. They are so nice and very supportive, in all tasks they go above and beyond. I feel at ease when they are in my home which, in the beginning, was a concern for me as I am quite a shy person however I feel as though I have known the carers that come for years. I would very genuinely recommend them to anyone who is in need of home care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 November 2019
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sova Healthcare Harrogate.

Meet the Team (1)

Tracy Dale Job Title: Care Manager Joined: 2020
Tracy Dale
Hi, I'm Tracy, and I've been working alongside the Registered Manager, Fozia for just under 3 years. I manage the day-to-day running of the office and support our care team by being hands-on when needed.

I've been extremely lucky to have worked in the care industry for over 20 years in Harrogate. No day is the same, which is part of the 'excitement' that each day brings. I am currently working towards my Registered Manager's Qualification.

In my spare time, I love spending time looking after my grandchildren. I love to cook and share my creations with my family and colleagues at work. People would describe me as an approachable manager, with a kind and caring outlook.

I love to travel, especially to the Canary Islands, and I enjoy my long walks with my dog.

Frequently Asked Questions about Sova Healthcare Harrogate

How many Carers does Sova Healthcare Harrogate employ?

Sova Healthcare Harrogate employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sova Healthcare Harrogate to verify any information. View our terms and conditions. Sova Healthcare Harrogate has an Enhanced Service - more info.