Alive Healthcare Solutions Nth Yorks
Suite 28, Unit 6 County Business, Darlington Road, Northallerton, North Yorkshire DL6 2NQOther Home Care Provider you may be interested in:
Care Provided by Alive Healthcare Solutions Nth Yorks
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- Alive Healthcare Solutions Ltd
- Private Owned
Person in charge
- David Olagunju (Manager)
Alive Healthcare Solutions Nth Yorks Reviews (5)
Alive Healthcare Solutions Nth Yorks has a Review Score of 6.2 (6.167) out of 10, based on 2 reviews in the last 2 years.
Over all time Alive Healthcare Solutions Nth Yorks has 5 reviews.
We started care in March '24 ,care was initially good.
Unfortunately from June things started to decline.
Lots of staff changes, no continuity especially from July/August.
When my daughter's contract started we were clear she needed encouragement, companionship, and continuity.
We soon realised none of the staff drove making days out impossible and time keeping questionable.
Command of the English language was very poor, which was very difficult because my daughter needed good communication skills due to her learning difficulties.
Two members of staff were far more caring than others but unfortunately we didn't have these often. Most days we would have no idea who would turn up.
Rainbow Outreach staff and management need more training to deal with learning disabilities. I believe there is a lack of knowledge regarding neurodiversity.
Other areas of care I'm sure are fine but LD is not.
"
Carers provide companionship and support for my friend in a care home. She suffers from dementia. The carers are kind, attentive and well-meaning. Their command of the English language needs to be improved as it limits their ability to communicate effectively.
My wife has vascular dementia and is unable to walk or stand. Our carers from Rainbow are superb, they are kind and compassionate and we could not manage without them. They call three times a day to help her wash and dress in the morning, a midday visit to ensure she is comfortable and in the evening to get her ready for bed, they are always courteous and understanding. They are a pleasure to have in our home and I find them trustworthy and dependable. We owe them a great debt and all I can really say is a huge thank you.
Thank you very much for this amazing review. I am really happy to read that our services are making a difference and that we are meeting the needs of the client. We appreciate your feedback and will continue to ensure that care is delivered to a high standard.
Professional, diligent, empathetic and attentive and adaptive to our changing needs. Unfortunately, cannot comment on Value for Money as we are not paying and do not see the cost, but to us, it has been invaluable, through some very challenging times.
Highly recommend, very professional, excellent care and time keeping, excellent service, highly recommend for your loved ones to have excellent care in their own home with the professional carers, thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
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