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The Care and Support Group West Yorkshire

Suite 1 Causey Hall, Dispensary Walk, Halifax, West Yorkshire HX1 1QR
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The Care and Support Group West Yorkshire, Halifax

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Care Provided by The Care and Support Group West Yorkshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £16.50 - £30
The price(s) shown are provided by the agency. Contact The Care and Support Group West Yorkshire for full pricing details and T&Cs.

Contact The Care and Support Group West Yorkshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Kirsteen Loveland (Registered Branch Manager)
Are you the Owner/Manager of The Care and Support Group West Yorkshire? View your Advertising Options

The Care and Support Group West Yorkshire Reviews (8)

8.0

The Care and Support Group West Yorkshire has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years. Over all time The Care and Support Group West Yorkshire has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from Kirsty S (Daughter of Client) published on 24 July 2024 Submitted via Website
Overall Experience

I had the pleasure of meeting one of the carers just on an off chance on Saturday, I've seen a few previously, they have all been lovely. But what a kind, compassionate lady, very thorough in her role. I was very impressed with how she treated my mother-in-law, in regards to hygiene and dignity. Even though my mother was insisting she didn't need it. The carer's encouragement and friendly manner confirmed in fact it was needed. She didn't just accept all was ok, but actually checked herself. Well done to this carer, what a beautiful caring person you showed yourself to be.

Reply from Louise Webster, Senior carer at The Care and Support Group West Yorkshire

Thank you so much for your wonderful review. We are delighted to hear about your positive experience with our carer. It is heartwarming to know that her kindness, compassion, and thoroughness made such a significant impact on your mother-in-law's care. We strive to ensure that all our clients are...  

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Review from Laura K (Granddaughter of Client) published on 28 October 2022 Submitted via Website
Overall Experience

I just wanted to say a thank you to all of you that cared for my grandma in her last weeks. You truly were amazing and I just wish she would have had the time to get to know you all, she'd have loved all your company.

Reply from Diane Calcott, registered manager at The Care and Support Group West Yorkshire

Thank you for your review. She was a lovely lady and was our pleasure to care for her. She is greatly missed and was loved by all her carers.

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Review from Malcolm F (Husband of Client) published on 22 December 2021 Submitted via Website
Overall Experience

I cannot express highly enough my esteem for the carers who attend my wife on a regular basis. Their demeanour is impressive. OK, they are just doing a job, but it's how they do it that counts. And they do it with care and compassion and with that personal touch. It's like having a friend pop in for a chat. Thank you from the bottom of our hearts.

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Review from Harry A (Husband of Client) published on 13 August 2021 Submitted via Website
Overall Experience
Compassionate, caring and professional staff who established warm and effective personal relationships with my wife - always willing to go the extra mile.
Regular contact with the administration side maintained a willingness to listen and respond.

Sincere thanks to all who made this chapter in her life such a memorable success.

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Review from Julie D (Daughter of Client) published on 5 April 2021 Submitted via Website
Overall Experience

Mom and the family cannot praise the staff at My Homecare Halifax enough, going above and beyond the call of duty. Mom looks forward to seeing their smiling faces, the caring words and the laughter they bring every day. They are very professional and always on hand to listen and help. Big thank you.

Reply from Diane Calcott, registered manager at The Care and Support Group West Yorkshire

Thank you for your kind words. Your mum is a courageous and wonderful lady, it's our pleasure to have met her.

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Review from Adele K (Daughter of Client) published on 15 December 2020 Submitted via Website
Overall Experience

I cannot thank Homecare enough on behalf of my dad and the rest of my family for the amazing way in which these carers looked after my mum in her final few months. There are not enough words to describe the kindness and efficiency we witnessed, and not only that, the friendship that blossomed between these ladies and my mum. They went above and beyond the call of duty to support not only mum but the rest of the family too. Two members of staff, in particular, were outstanding with the care and friendship they delivered. We truly cannot thank you all enough.

Reply from Diane Calcott, Registered Manager at The Care and Support Group West Yorkshire

Thank you for your kind words, it was a sad day when we lost your mum she was a wonderful lady and will be missed.

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Review from K W (Son of Client) published on 12 October 2020 Submitted via Website
Overall Experience
My mum used My Homecare (Halifax) for a year and a half before she passed.
The staff were very good at their job and the care they gave her was excellent, any queries I wanted to discuss I could, day or night, contact the managers as they were always available and eager to help.

If the care had not been so good I do think my mum would have passed a lot sooner, and so I just want to thank all the team for everything you did for her.

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Review from Shirley V (Daughter of Client) published on 16 September 2019 Submitted via Website
Overall Experience

This team cared for my mum during her last four months. If you get the chance to choose your carers - choose these.

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Regulatory Rating

Care Quality Commission (CQC) Rating

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News (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about The Care and Support Group West Yorkshire

How many Carers does The Care and Support Group West Yorkshire employ?

The Care and Support Group West Yorkshire employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care and Support Group West Yorkshire to verify any information. View our terms and conditions. The Care and Support Group West Yorkshire has a Basic Service - more info.