Home Care Providers Owned by The Care & Support Group

and not go into a care home or hospice. Thank you so much as a company and please thank all the carers so much.

though my mother was insisting she didn't need it. The carer's encouragement and friendly manner confirmed in fact it was needed. She didn't just accept all was ok, but actually checked herself. Well done to this carer, what a beautiful caring person you showed yourself to be.

own home.

care commenced very soon afterwards. A number of carers are involved and we see certain ones regularly. Our daughter likes her carers. From our point of view, they are all very good and allow us to have some respite whilst they stay with our daughter. The support from management is also very good and the reliability of this company is excellent compared to some care agencies we have used in the past. So far there have only been two occasions when the expected carer was unable to attend however on both occasions they were able to supply a replacement at short notice. They are also willing to find staff at short notice if required on days when we would not normally use the agency.

now got to a point where we have agreed a care plan that is tailored to our son and it is being well implemented and delivered by his staff. Communication between the whole homecare team and our family has been really good and we are confident that our son is being well cared for.

most of this time as a family at home.

the day and night.
They have been able to provide continuity of care with a small, well-trained support team. This is particularly important so that my daughter can develop a relationship with known carers. They have gone over and above in researching and setting up varied activities for her which is much appreciated.

just wanted the people who are involved with me to be able to contact them. I wasn't being disruptive or abusive. They've treated me disrespectfully at my own home and whenever I try contacting anyone from this company I have to make another review because they literally have me shaking and panicking with fear I don't know what to do now I guess it is all a part of the con servicing.

care, respect and humanity, and never once did I feel embarrassed... Thank you My Homecare, I cannot sing your praises enough, you're brilliant. Thank you for all your kindness and care.

difference to my mum’s day. They showed a real interest in my mum as a person and her family, and their positivity made a real impact. They spoke highly of the company they work for and the management team, which was also very reassuring. My sisters helped my mum arrange the care package and are also extremely pleased with the excellent service our mum is receiving. Although both my sisters visit regularly to help out, it’s reassuring for them to know that in between visits my mum is being so well cared for. The service also enables my mum to keep her independence, which is so important to her. Many thanks to the whole team at My Homecare Assistance.

with carers. When my sister is happy, we’re happy as a family. Well done to all the staff and carers supporting my sister.

and offered great support to the family when needed. This care was also arranged at very short notice as she wanted to be at home instead of in hospital. My Homecare Assistance made this happen.