Home Care Provider Owned by The Care & Support Group in Durham

difference to my mum’s day. They showed a real interest in my mum as a person and her family, and their positivity made a real impact. They spoke highly of the company they work for and the management team, which was also very reassuring. My sisters helped my mum arrange the care package and are also extremely pleased with the excellent service our mum is receiving. Although both my sisters visit regularly to help out, it’s reassuring for them to know that in between visits my mum is being so well cared for. The service also enables my mum to keep her independence, which is so important to her. Many thanks to the whole team at My Homecare Assistance.

with carers. When my sister is happy, we’re happy as a family. Well done to all the staff and carers supporting my sister.

and offered great support to the family when needed. This care was also arranged at very short notice as she wanted to be at home instead of in hospital. My Homecare Assistance made this happen.

which we were grateful.

Thank you.

in each aspect of the move and his eventual settling was as smooth as possible.
As a parent, I am regularly being updated in his transition and daily reports. In fact, my son seems to be very happy in his new environment in large part thanks to the manager and his team; who understood him; his likes and dislikes so fast and effectively making him feel so comfortable and happy.
Well done to the manager and his team; I would say they are extremely caring and professional in their job.

a smooth move into placement. You could see the positive effect this had on my daughter and helped with her rehabilitation and recovery. Upon placement, my daughter went from strength to strength up to the Christmas period and the My Homecare staff can take credit for this. The staff act with utmost professionalism and keep me updated in relation to my daughter's care and needs.
Recently, there has been one or two issues which have caused by my daughter but staff have maintained a strong support and hopefully, through our good liason and working together, we can move forward.
To conclude, I would state that the staff team from My Homecare have contributed greatly, putting a lot of time and effort in trying to make my daughter's rehabilitation a success. They have been professional, caring and have my daughter at the heart of their daily duties.

for on two days.