Home Care Provider Owned by The Care & Support Group in North Yorkshire
8.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for The Care & Support Group are showing below.
View the details of all 4 locations (with 86 reviews) owned by The Care & Support Group
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The Care & Support Group Locations in North Yorkshire (1)
The Care and Support Group North Yorkshire
9.2
6 reviews
Unit 2, Malt Kiln Cottages, Ripon HG4 1AE
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £16.50 / hour
Other Home Care Groups you may be interested in:
The Care & Support Group Reviews in North Yorkshire (6)
8.8
The Care & Support Group has a Group Review Score of 8.8 (8.791) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Care & Support Group must have a Review Score.
Review of
The Care and Support Group North Yorkshire
from Fiona H (Daughter of Client) published on 16 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am so grateful for the professional service given to my mum during her care with your company, every carer involved in my mum's care was capable, loving and kind, and I never doubted that Mum was being cared for to a high standard.
Reply from Louise Webster, senior carer at The Care and Support Group North Yorkshire
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Value for Money
Review of
The Care and Support Group North Yorkshire
from Philip T (Husband of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Your company have been coming to care for my wife since November 2023. All the carers showed great compassion, tenderness and professionalism and considered my wife's inability to move and possible pain. Even though she was very ill she usually greeted each carer with a smile. She wanted to be at home
and not go into a care home or hospice. Thank you so much as a company and please thank all the carers so much.
Reply from Louise Webster, snr carer at The Care and Support Group North Yorkshire
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Review of
The Care and Support Group North Yorkshire
from T B (Daughter of Client) published on 25 June 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Homecare provides good quality care to my mum. But not only are they there for Mum but Dad too in his caring role. I feel confident they are ok knowing My Homecare is visiting and giving them reassurance. It gives Dad confidence knowing they are visiting and can support him to look after Mum in their
own home.
Reply from Louise Webster, Senior carer at The Care and Support Group North Yorkshire
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Value for Money
Review of
The Care and Support Group North Yorkshire
from D B (Husband of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good and a big help in the morning when I am doing other things.
The carers are very friendly and helpful.
The only problem that I have had is when they come too early and I have not been notified of the change in time.
The carers are very friendly and helpful.
The only problem that I have had is when they come too early and I have not been notified of the change in time.
Reply from Louise Webster, Senior carer at The Care and Support Group North Yorkshire
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Treated with Dignity
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Value for Money
Review of
The Care and Support Group North Yorkshire
from Victoria W (Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband is my sole carer so when he suddenly had to go into hospital care had to be arranged for me and I was lucky enough to get My Homecare. I was very apprehensive as my care does involve very personal care... I need not have worried at all, as all the carers that came treated me with the greatest
care, respect and humanity, and never once did I feel embarrassed... Thank you My Homecare, I cannot sing your praises enough, you're brilliant. Thank you for all your kindness and care.
Reply from Louise Webster, Senior Carer at The Care and Support Group North Yorkshire
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Review of
The Care and Support Group North Yorkshire
from A M (Brother of Client) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Communication with My Homecare Harrogate has been very good throughout. The review yesterday went well with good understanding on both sides.
Reply from Sarah Kemp, Care Manager at The Care and Support Group North Yorkshire
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Awards / Recognitions (0)
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