Suite 1 Causey Hall, Dispensary Walk, Halifax HX1 1QR
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Home Care Providers Owned by The Care and Support Group in West Yorkshire
Home Care Providers Owned by The Care and Support Group
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The Care and Support Group Reviews in West Yorkshire (8)
Reviews posted for members of The Care and Support Group.
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Review of The Care and Support Group West Yorkshire from Kirsty S (Daughter of Client) published on 24 July 2024 Submitted via Website•
Overall Experience
I had the pleasure of meeting one of the carers just on an off chance on Saturday, I've seen a few previously, they have all been lovely. But what a kind, compassionate lady, very thorough in her role. I was very impressed with how she treated my mother-in-law, in regards to hygiene and dignity....
I had the pleasure of meeting one of the carers just on an off chance on Saturday, I've seen a few previously, they have all been lovely. But what a kind, compassionate lady, very thorough in her role. I was very impressed with how she treated my mother-in-law, in regards to hygiene and dignity. Even though my mother was insisting she didn't need it. The carer's encouragement and friendly manner confirmed in fact it was needed. She didn't just accept all was ok, but actually checked herself. Well done to this carer, what a beautiful caring person you showed yourself to be.
↩Reply from Louise Webster, Senior carer at The Care and Support Group West Yorkshire
Thank you so much for your wonderful review. We are delighted to hear about your positive experience with our carer. It is heartwarming to know that her kindness, compassion, and thoroughness made such a significant impact on your mother-in-law's care. We strive to ensure that all our clients are...
Thank you so much for your wonderful review. We are delighted to hear about your positive experience with our carer. It is heartwarming to know that her kindness, compassion, and thoroughness made such a significant impact on your mother-in-law's care. We strive to ensure that all our clients are treated with the utmost dignity and respect, and your feedback reaffirms the hard work and dedication of our team. We will make sure to pass on your kind words to the carer. She will be thrilled to know that her efforts are appreciated. Thank you once again for taking the time to share your experience.
Review of The Care and Support Group West Yorkshire from Laura K (Granddaughter of Client) published on 28 October 2022 Submitted via Website•
Overall Experience
I just wanted to say a thank you to all of you that cared for my grandma in her last weeks. You truly were amazing and I just wish she would have had the time to get to know you all, she'd have loved all your company.
I just wanted to say a thank you to all of you that cared for my grandma in her last weeks. You truly were amazing and I just wish she would have had the time to get to know you all, she'd have loved all your company.
↩Reply from Diane Calcott, registered manager at The Care and Support Group West Yorkshire
Thank you for your review. She was a lovely lady and was our pleasure to care for her. She is greatly missed and was loved by all her carers.
Review of The Care and Support Group West Yorkshire from Malcolm F (Husband of Client) published on 22 December 2021 Submitted via Website•
Overall Experience
I cannot express highly enough my esteem for the carers who attend my wife on a regular basis. Their demeanour is impressive. OK, they are just doing a job, but it's how they do it that counts. And they do it with care and compassion and with that personal touch. It's like having a friend pop in...
I cannot express highly enough my esteem for the carers who attend my wife on a regular basis. Their demeanour is impressive. OK, they are just doing a job, but it's how they do it that counts. And they do it with care and compassion and with that personal touch. It's like having a friend pop in for a chat. Thank you from the bottom of our hearts.
Review of The Care and Support Group West Yorkshire from Harry A (Husband of Client) published on 13 August 2021 Submitted via Website•
Overall Experience
Compassionate, caring and professional staff who established warm and effective personal relationships with my wife - always willing to go the extra mile.
Regular contact with the administration side maintained a willingness to listen and respond.
Regular contact with the administration side maintained a willingness to listen and respond.
Sincere thanks to all who made this chapter in...
Compassionate, caring and professional staff who established warm and effective personal relationships with my wife - always willing to go the extra mile.
Regular contact with the administration side maintained a willingness to listen and respond.
Regular contact with the administration side maintained a willingness to listen and respond.
Sincere thanks to all who made this chapter in her life such a memorable success.
Review of The Care and Support Group West Yorkshire from Julie D (Daughter of Client) published on 5 April 2021 Submitted via Website•
Overall Experience
Mom and the family cannot praise the staff at My Homecare Halifax enough, going above and beyond the call of duty. Mom looks forward to seeing their smiling faces, the caring words and the laughter they bring every day. They are very professional and always on hand to listen and help. Big thank you.
Mom and the family cannot praise the staff at My Homecare Halifax enough, going above and beyond the call of duty. Mom looks forward to seeing their smiling faces, the caring words and the laughter they bring every day. They are very professional and always on hand to listen and help. Big thank you.
↩Reply from Diane Calcott, registered manager at The Care and Support Group West Yorkshire
Thank you for your kind words. Your mum is a courageous and wonderful lady, it's our pleasure to have met her.
Review of The Care and Support Group West Yorkshire from Adele K (Daughter of Client) published on 15 December 2020 Submitted via Website•
Overall Experience
I cannot thank Homecare enough on behalf of my dad and the rest of my family for the amazing way in which these carers looked after my mum in her final few months. There are not enough words to describe the kindness and efficiency we witnessed, and not only that, the friendship that blossomed...
I cannot thank Homecare enough on behalf of my dad and the rest of my family for the amazing way in which these carers looked after my mum in her final few months. There are not enough words to describe the kindness and efficiency we witnessed, and not only that, the friendship that blossomed between these ladies and my mum. They went above and beyond the call of duty to support not only mum but the rest of the family too. Two members of staff, in particular, were outstanding with the care and friendship they delivered. We truly cannot thank you all enough.
↩Reply from Diane Calcott, Registered Manager at The Care and Support Group West Yorkshire
Thank you for your kind words, it was a sad day when we lost your mum she was a wonderful lady and will be missed.
Review of The Care and Support Group West Yorkshire from K W (Son of Client) published on 12 October 2020 Submitted via Website•
Overall Experience
My mum used My Homecare (Halifax) for a year and a half before she passed.
The staff were very good at their job and the care they gave her was excellent, any queries I wanted to discuss I could, day or night, contact the managers as they were always available and eager to help.
The staff were very good at their job and the care they gave her was excellent, any queries I wanted to discuss I could, day or night, contact the managers as they were always available and eager to help.
If the care had...
My mum used My Homecare (Halifax) for a year and a half before she passed.
The staff were very good at their job and the care they gave her was excellent, any queries I wanted to discuss I could, day or night, contact the managers as they were always available and eager to help.
The staff were very good at their job and the care they gave her was excellent, any queries I wanted to discuss I could, day or night, contact the managers as they were always available and eager to help.
If the care had not been so good I do think my mum would have passed a lot sooner, and so I just want to thank all the team for everything you did for her.
Review of The Care and Support Group West Yorkshire from Shirley V (Daughter of Client) published on 16 September 2019 Submitted via Website•
Overall Experience
This team cared for my mum during her last four months. If you get the chance to choose your carers - choose these.
This team cared for my mum during her last four months. If you get the chance to choose your carers - choose these.
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