Care Provided by The Care and Support Group North Yorkshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact The Care and Support Group North Yorkshire to get a personalised quote
Minimum 15 minutes per visit
The price(s) shown are provided by the agency. Contact The Care and Support Group North Yorkshire for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- The Care and Support Group
- Private Owned
Person in charge
- Majella Dean (Registered Branch Manager)
Are you the Owner/Manager of The Care and Support Group North Yorkshire?View your Advertising Options
The Care and Support Group North Yorkshire Reviews (6)
Over all time The Care and Support Group North Yorkshire has 6 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Care and Support Group North Yorkshire
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Review from Fiona H (Daughter of Client) published on 16 September 2024 Submitted via Website•
Overall Experience
I am so grateful for the professional service given to my mum during her care with your company, every carer involved in my mum's care was capable, loving and kind, and I never doubted that Mum was being cared for to a high standard.
I am so grateful for the professional service given to my mum during her care with your company, every carer involved in my mum's care was capable, loving and kind, and I never doubted that Mum was being cared for to a high standard.
↩Reply from Louise Webster, senior carer at The Care and Support Group North Yorkshire
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that your mum received the professional, loving, and high-standard care she deserved. Our team of carers is dedicated to providing compassionate and capable service, and it means a lot...
Thank you so much for your heartfelt review. We are truly grateful for your kind words and are delighted to hear that your mum received the professional, loving, and high-standard care she deserved. Our team of carers is dedicated to providing compassionate and capable service, and it means a lot to us to know that their efforts made a positive impact on your mum's well-being. Your feedback is incredibly valuable and motivates us to continue delivering the best possible care.
Review from Philip T (Husband of Client) published on 29 August 2024 Submitted via Website•
Overall Experience
Your company have been coming to care for my wife since November 2023. All the carers showed great compassion, tenderness and professionalism and considered my wife's inability to move and possible pain. Even though she was very ill she usually greeted each carer with a smile. She wanted to be at...
Your company have been coming to care for my wife since November 2023. All the carers showed great compassion, tenderness and professionalism and considered my wife's inability to move and possible pain. Even though she was very ill she usually greeted each carer with a smile. She wanted to be at home and not go into a care home or hospice. Thank you so much as a company and please thank all the carers so much.
↩Reply from Louise Webster, snr carer at The Care and Support Group North Yorkshire
Thank you so much for your kind words and for taking the time to share your experience with My Homecare. We are deeply touched by your appreciation and are honoured to have been able to care for your wife during such a challenging time. Our team strives to provide compassionate, professional and...
Thank you so much for your kind words and for taking the time to share your experience with My Homecare. We are deeply touched by your appreciation and are honoured to have been able to care for your wife during such a challenging time. Our team strives to provide compassionate, professional and personalised care and it means the world to us to know that we were able to make a positive difference in your wife's life. We will certainly pass on your gratitude to all the carers who had the privilege of supporting her. Your wife's strength and her ability to greet our carers with a smile, despite her illness is truly inspiring. We are grateful that we could help fulfil her wish to remain at home, surrounded by the comfort and familiarity she cherished. Thank you once again for your kind words and for entrusting us with your wife's care.
Review from T B (Daughter of Client) published on 25 June 2024 Submitted via Website•
Overall Experience
My Homecare provides good quality care to my mum. But not only are they there for Mum but Dad too in his caring role. I feel confident they are ok knowing My Homecare is visiting and giving them reassurance. It gives Dad confidence knowing they are visiting and can support him to look after Mum in...
My Homecare provides good quality care to my mum. But not only are they there for Mum but Dad too in his caring role. I feel confident they are ok knowing My Homecare is visiting and giving them reassurance. It gives Dad confidence knowing they are visiting and can support him to look after Mum in their own home.
↩Reply from Louise Webster, Senior carer at The Care and Support Group North Yorkshire
Thank you for sharing your experience with My Homecare. We are delighted to know that our team has been there for both your mum and dad, providing reassurance and support. It is heartwarming to hear that your dad feels confident knowing they are visiting and assisting in caring for your mum at home.
Review from D B (Husband of Client) published on 14 May 2024 Submitted via Website•
Overall Experience
Very good and a big help in the morning when I am doing other things.
The carers are very friendly and helpful.
The carers are very friendly and helpful.
The only problem that I have had is when they come too early and I have not been notified of the change in time.
Very good and a big help in the morning when I am doing other things.
The carers are very friendly and helpful.
The carers are very friendly and helpful.
The only problem that I have had is when they come too early and I have not been notified of the change in time.
↩Reply from Louise Webster, Senior carer at The Care and Support Group North Yorkshire
Thank you for sharing your feedback! It's great to hear that the carers have been friendly and helpful. I apologise for any inconvenience caused by early visits without prior notification. We appreciate your input and will work on improving our communication regarding appointment times. If you have any further concerns, please don't hesitate to reach out.
Review from Victoria W (Client / Service User) published on 12 March 2024 Submitted via Website•
Overall Experience
My husband is my sole carer so when he suddenly had to go into hospital care had to be arranged for me and I was lucky enough to get My Homecare. I was very apprehensive as my care does involve very personal care... I need not have worried at all, as all the carers that came treated me with the...
My husband is my sole carer so when he suddenly had to go into hospital care had to be arranged for me and I was lucky enough to get My Homecare. I was very apprehensive as my care does involve very personal care... I need not have worried at all, as all the carers that came treated me with the greatest care, respect and humanity, and never once did I feel embarrassed... Thank you My Homecare, I cannot sing your praises enough, you're brilliant. Thank you for all your kindness and care.
↩Reply from Louise Webster, Senior Carer at The Care and Support Group North Yorkshire
Thank you for sharing your heartfelt experience with us! It's heartwarming to hear that our team at My Homecare provided you with exceptional care, treating you with respect and kindness. We understand that personal care can be sensitive, and we're committed to ensuring our clients feel comfortable...
Thank you for sharing your heartfelt experience with us! It's heartwarming to hear that our team at My Homecare provided you with exceptional care, treating you with respect and kindness. We understand that personal care can be sensitive, and we're committed to ensuring our clients feel comfortable and dignified throughout the process. Your kind words mean a lot to us, and we're grateful for the opportunity to support you during a challenging time.
Review from A M (Brother of Client) published on 9 May 2022 Submitted via Postal Review Card•
Overall Experience
Communication with My Homecare Harrogate has been very good throughout. The review yesterday went well with good understanding on both sides.
Communication with My Homecare Harrogate has been very good throughout. The review yesterday went well with good understanding on both sides.
↩Reply from Sarah Kemp, Care Manager at The Care and Support Group North Yorkshire
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! The team enjoys visiting your brother and we are thankful to have a great working relationship with you and your daughter.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2022Overall
Good
Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Care and Support Group North Yorkshire.
Accreditations
There are no accreditations posted yet for The Care and Support Group North Yorkshire.
Meet the Team (0)
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Frequently Asked Questions about The Care and Support Group North Yorkshire
How much does The Care and Support Group North Yorkshire cost?
The agency lists fees from £27 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does The Care and Support Group North Yorkshire employ?
The Care and Support Group North Yorkshire employs 53 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care and Support Group North Yorkshire to verify any information. View our terms and conditions. The Care and Support Group North Yorkshire has a Basic Service -what a Basic Service includes.