ABClivein Care Hampshire

Gabriela isn’t just the owner; she is the heart of our daily operations. With a steadfast presence in every corner of the company, she personally oversees everything from day-to-day tasks to the most vital care decisions. Her 'eyes-on' approach ensures that no detail is too small and every client receives the high-quality care she envisioned from day one.

As our IT Manager and Supervisor, Florentin bridges the gap between technical excellence and operational quality. He ensures our office technology is seamless and active at all times, while stepping into a supervisory role to conduct rigorous 'spot checks.' By merging tech oversight with hands-on quality audits, Florentin ensures our team has the tools and accountability to deliver high standards of excellence every day.

With a background as a Customer Support Manager, Georgia excels at navigating complex client needs and delivering rapid, effective solutions. Now overseeing Quality Management, she serves as a vital link in our leadership team—continuously elevating our care standards and integrating fresh talent into the organisation. Her focus is simple: maintaining the highest level of service through rigorous oversight and authentic relationship-building.

Hayley serves as our Administrative Lead, the meticulous force behind our organisational excellence. She manages the complex documentation for both clients and carers, ensuring every file is audit-ready and fully compliant. By transforming our administrative workflows, Hayley has successfully created a paperless, high-efficiency environment, giving our team the strategic advantage of instant, accurate information at their fingertips.

As our Customer Support Manager, Mihaela plays a pivotal role in the seamless integration of our services into the lives of our clients. She leads the assessment process with empathy and precision, ensuring that every client is perfectly matched with the right carer. Since joining us, Mihaela has made extraordinary strides in enhancing our service delivery, acting as a dedicated advocate who ensures every concern is met with a swift and caring solution.

As our Care Supervisor, Michael is currently training to become the primary link between our management and frontline care team. Learning one of the most critical roles in the company, he is mastering how to conduct rigorous 'spot checks' to ensure that our high standards of care are consistently met. Michael is developing an open line of communication for our carers, learning to address challenges in real-time and ensuring that every home visit is a reflection of our commitment to excellence.

As our Human Resources Lead, Yoanna is the architect of our growing team. She specialises in identifying and recruiting top-tier talent who align with our core values. Known for her incisive communication and direct approach, Yoanna ensures that every new hire meets our rigorous standards for both skill and character, ensuring our clients are always in the most capable hands.

Agnes is the logistical heart of our daily operations. As our Scheduling Coordinator, she meticulously crafts the care rosters to ensure every client receives the consistent, high-quality support they deserve. Agnes is renowned for her rapid-response problem-solving; whether managing last-minute changes or answering urgent calls, she resolves every scheduling challenge with speed, precision, and a calm, professional demeanor.

Alina is a cornerstone of our organisational harmony. By working hand-in-hand with our Customer Support Manager, she ensures our leadership remains agile and responsive. Alina facilitates the vital reviews and feedback loops that keep our standards high, bringing a dedicated focus to problem-solving and team alignment. Her presence ensures that no issue goes unheard and every solution is implemented with care.