What Type of Services does Ace 24 Healthcare Ltd offer?

Ace 24 Healthcare Ltd offers Home Care.

How many Carers does Ace 24 Healthcare Ltd employ?

Ace 24 Healthcare Ltd employs 60 carers.

Ace 24 Healthcare Ltd, 3 Lanswood Park, Broomfield Road, Elmstead Market, Colchester, Essex CO7 7FD

Ace 24 Healthcare Ltd

3 Lanswood Park, Broomfield Road, Elmstead Market, Colchester CO7 7FD

8.0 4 Reviews

Care Provided by Ace 24 Healthcare Ltd

Contract Durations

Ongoing / Long Term

Age Ranges

Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing

Other Care Provided

Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Review from A F (Daughter of Client) published on 26 September 2025 Submitted via Website • Report

Overall Experience

Thank you team for looking after my my so well everyday !!!
Always come with a happy smile !!!
My dad was reluctant to have carers in but now he couldn't do without you all
Thanks so very much - keep up the great work

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Angie H (Mother of Client) published on 28 January 2021 Submitted via Website • Report

Overall Experience

My daughter lives in a Supported Living Provision and the care is provided by Ace 24. She has been there for six months now and all the staff are wonderful. They have got to know her, and her quirky ways, very quickly and she is very well looked after in every way. All staff and management have worked

together with me to manage any difficulties which have arisen, due to the fact my daughter is non-verbal and has severe learning difficulties. There is excellent communication between myself and Ace 24 and we both want to provide my daughter with the best outcomes possible. I know my daughter is very happy where she is, as am I too.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Judith W (Sister of Client) published on 28 January 2021 Submitted via Website • Report

Overall Experience

I have the utmost confidence and respect for this consultancy. My brother is well looked after and totally being indulged to the point of being part of the family. This is something I am very happy about at this time in the world. The communication between the staff, my brother and other agencies is

first class, we are all listened to and then responded too with enthusiasm and consistency. Overall my opinion of all this is positive and am very grateful and happy there is someone who is willing to do this very difficult job. My thanks to all concerned.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from P F (Client) published on 28 February 2020 Submitted via Website • Report

Overall Experience

I am highly impressed with the care I received from Ace 24 home care. The staff are polite, patient and focussed on my needs without being overbearing or taking over my life completely. They have given me my independence and taught me to learn new things I would have otherwise would not have the courage

to attempt on my own. My family monitored the carers until they were comfortable enough to leave me on my own with the carers. My family are impressed with the changes I have presented throughout the time with Ace 24. We would highly recommend Ace 24 home care for our family and friends.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Ace 24 Healthcare Ltd Reviews (4)

8.0

Ace 24 Healthcare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Ace 24 Healthcare Ltd has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Ace 24 Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Ace 24 Healthcare Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ace 24 Healthcare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.