Ace 24 Healthcare Ltd

3 Lanswood Park, Broomfield Road, Elmstead Market, Colchester CO7 7FD
Review Us
3 Reviews

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Ace 24 Consultancy Ltd

Person in charge

  • Nicole Tshuma (Manager)

Ace 24 Healthcare Ltd Reviews (3)

Over all time Ace 24 Healthcare Ltd has 3 reviews.

Overall Experience

  • 3
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My daughter lives in a Supported Living Provision and the care is provided by Ace 24. She has been there for six months now and all the staff are wonderful. They have got to know her, and her quirky ways, very quickly and she is very well looked after in every way. All staff and management have worked
together with me to manage any difficulties which have arisen, due to the fact my daughter is non-verbal and has severe learning difficulties. There is excellent communication between myself and Ace 24 and we both want to provide my daughter with the best outcomes possible. I know my daughter is very happy where she is, as am I too.

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Overall Experience  Overall Experience 5.0 out of 5

I have the utmost confidence and respect for this consultancy. My brother is well looked after and totally being indulged to the point of being part of the family. This is something I am very happy about at this time in the world. The communication between the staff, my brother and other agencies is
first class, we are all listened to and then responded too with enthusiasm and consistency. Overall my opinion of all this is positive and am very grateful and happy there is someone who is willing to do this very difficult job. My thanks to all concerned.

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Overall Experience  Overall Experience 5.0 out of 5

I am highly impressed with the care I received from Ace 24 home care. The staff are polite, patient and focussed on my needs without being overbearing or taking over my life completely. They have given me my independence and taught me to learn new things I would have otherwise would not have the courage
to attempt on my own. My family monitored the carers until they were comfortable enough to leave me on my own with the carers. My family are impressed with the changes I have presented throughout the time with Ace 24. We would highly recommend Ace 24 home care for our family and friends.

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Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ace 24 Healthcare Ltd

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Meet the Team (0)

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Frequently Asked Questions about Ace 24 Healthcare Ltd

What Type of Services does Ace 24 Healthcare Ltd offer?

Ace 24 Healthcare Ltd offers Home Care.

How many Carers does Ace 24 Healthcare Ltd employ?

Ace 24 Healthcare Ltd employs 60 carers.

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