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HomeDot Care

Studios Holloway, Unit 11, 8 Hornsey Street, London N7 8EG
HomeDot Care Logo
HomeDot Care logo
HomeDot Care, London
HomeDot Care, London
HomeDot Care, London

HomeDot Care is a high-quality provider of home care for those living at home in North London.

A team of professional carers deliver person-centred care to those who have care needs at home.

Individuals are supported to live as independently as possible and are treated with dignity and respect.

They provide the person-centred care you would choose for a loved one!

Care Provided by HomeDot Care

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25 - £50

In Private care we dont do 30minutes private care, its always an hour

The price(s) shown are provided by the agency. Contact HomeDot Care for full pricing details and T&Cs.

Contact HomeDot Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • HomeDot Care Ltd
  • Private Owned

Person in charge

  • Owusua Ogunbayo (Registered Manager)

HomeDot Care Reviews (25)

9.2

HomeDot Care has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years. Over all time HomeDot Care has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from A K (Client / Service User) published on 13 November 2024 Submitted via Postal Card
Overall Experience

I am very satisfied with the care given in terms of professionalism and demeanour. My only complaint is the appearance of rookies in the morning shift when the 3 - 4 carers are excellent but sometimes cannot attend. I think the schedule would be smarter to avoid too many encounters with rookies in the morning.

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Review from Costas C (Son of Client) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Excellent caring professionals who do their best to help their clients needs. They will always assist the best they can and my parents feel safe and secure.

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Review from Susan R (Daughter of Client) published on 17 July 2024 Submitted via Website
Overall Experience

Just want to say what a great company this is, and the carers are amazing. They are kind, caring and always show great compassion towards my mother. They are attentive to all her needs on a daily basis, as well as being aware if she is not feeling good or unwell. The carers have great time keeping and follow full protocol for hygiene and safety. The office staff are always at hand via phone or email to help and resolve any enquiries that I have. Thank you all.

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Review from L A (Niece of Client) published on 10 July 2024 Submitted via Postal Card
Overall Experience
The two carers allocated to my uncle have been amazing to work with. When I first met them, they took the time to listen and understand my uncle's needs.

They have gone above and beyond and the care they show on a daily basis is outstanding. I would highly recommend working with HomeDot Care, they are a warm and friendly service and I am so grateful to them. They have built a beautiful relationship with my uncle and our family as a result.

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Review from Christopher B (Brother of Client) published on 22 May 2024 Submitted via Postal Card
Overall Experience

The carers are always punctual when calling on my sister. They are good in their appearance and polite and respectful. The main carer always does the tasks she is required to do and reports that on her record of visits. The other carers are less specific about tasks they have completed e.g. ensuring the phone is properly placed, the girl is off. Tidying crockery and cutlery is not always done or mentioned. The carer always administers my sister's medication, and even if she is difficult about it, they tolerate her different moods and frustrations.

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Review from K H (Sister of Client) published on 29 April 2024 Submitted via Postal Card
Overall Experience

Very good.

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Review from Leslie H (Client / Service User) published on 29 April 2024 Submitted via Postal Card
Overall Experience

I have good carers.

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Review from M G (Wife of Client) published on 26 April 2024 Submitted via Postal Card
Overall Experience

We are very happy with the service. The carers are helping my husband, they are doing their best to assist him. He is sometimes difficult but I calm him down and tell him to bare a little bit.

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Review from J G (Wife of Client) published on 15 April 2024 Submitted via Postal Card
Overall Experience

The staff carry out their duties in a professional manner and at all times with due care to the patient. They are friendly and helpful.

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Review from M B (Wife of Client) published on 12 April 2024 Submitted via Postal Card
Overall Experience

At present, things are moving smoothly. Regarding communication with my husband, the carers are trying but sometimes, if I'm not around, there isn't much interaction and they seem to talk to themselves (carers).

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Review from Rita F (Daughter of Client) published on 12 April 2024 Submitted via Postal Card
Overall Experience

My dad has become very aggressive and is very verbally abusive but they handle it very professionally. I am very happy with the care they give my dad. 100%.

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Review from R W (Client / Service User) published on 27 March 2024 Submitted via Postal Card
Overall Experience

I am very satisfied with the care service.

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Review from A G (Client / Service User) published on 22 March 2024 Submitted via Postal Card
Overall Experience
I have no complaints about the carers and nurses who come to see me.
Getting my meals and newspaper daily.

Well satisfied with the service I am receiving.

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Review from Stephen C (Client / Service User) published on 22 March 2024 Submitted via Postal Card
Overall Experience
My care workers are absolutely brilliant and very kind and generous.

They are all helpful, respectful and kind.

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Review from David T (Client / Service User) published on 22 March 2024 Submitted via Postal Card
Overall Experience

I'm happy with all my care received so far.

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Review from Teresa N (Daughter of Client) published on 26 October 2023 Submitted via Website
Overall Experience
My mum has been looked after by HomeDot Care for the last two years.
Due to Mum having dementia, she has three regular carers who are amazing. If they are off, the agency always tries to send a carer my mum has seen before. I cannot fault this company. The carers look after my mum so well, always make me aware if there are any issues, and always let me know if they will be on leave or off for a day.
They have built a very good relationship not only with my mum but also with the family.
As my brother and I do not live locally, it gives us reassurance and peace of mind knowing my mum is in such good hands.

Thank you!

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Review from Russell J (Son of Client) published on 23 October 2023 Submitted via Website
Overall Experience
HomeDot Care has been looking after my mother for a couple of years now and my sister and I are very happy with the service they provide. They are very professional, conscientious, and really put my mother's needs first. My mother feels safe and respected by the professionals that attend to her.

I would happily recommend HomeDot Care to anyone who finds themselves needing these essential services.

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Review from Deborah F (Niece of Client) published on 11 September 2023 Submitted via Website
Overall Experience
There is a link to a local news website. The public should be aware at this point that there are two separate criminal investigations into the company. Met police, and as cited in their most recent inspection report, the CQC.
One star is too much for this company. I would award zero if I could. 23 missed episodes of care! Unqualified staff taking care of a vulnerable client with underlying health need, which wasn't met.

Charging for care where there is no evidence of care taking place. There are a litany of issues around safe care, management and medication.

Reply from Owusua Ogunbayo, Care Manager at HomeDot Care
We fully understand the hurt and loss family and friends feel when somebody in care dies and our sympathies and condolences go out to the family in this case.

However, in response to this review, we would like to make clear that in this case the inquest concluded that the lady concerned died of...  

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Review from C F (Client / Service User) published on 31 July 2023 Submitted via Website
Overall Experience

I was insulted by a carer a few times but decided to tell her off once I got really upset. The disappointing thing is the supervisors are in support of such behaviour and keep sending her to my home! They said she made a joke! My daughter witnessed most of what happened. Please be more professional people! Don't send supervisors for me to answer questions if you're going to do what you want anyway... disgusting.

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Review from N L (Daughter of Client) published on 29 March 2023 Submitted via Website
Overall Experience
My mum has been with Home Dot Care for the past four years.
Her assistant has brought out the best in her, she is always smiling, very polite and always helpful. The thoughtfulness of the assistant has made my day-to-day life easier, they are a god sent. I would recommend them anytime.

Thanks for a job well done.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 February 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for HomeDot Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for HomeDot Care.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about HomeDot Care

How many Carers does HomeDot Care employ?

HomeDot Care employs 110 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact HomeDot Care to verify any information. View our terms and conditions. HomeDot Care has an Enhanced Service - more info.