Wellbeing Homecare Services

We have used their service in Derby since before Covid. The carers were always so lovely to Mum during the time they came to her for 45 minutes every morning, very professional and happy to sort anything out that she needed. She always looked smart and well cared for, they made sure she'd had her pills and had a chat after dressing her. They put a smile on her face every morning. During Covid they took all necessary precautions to keep her safe. Mum has dementia and they treated her with respect and kindness and never complained when she repeated herself over and over although they heard her stories several times. Over the last few months she had the same 5 carers on her rota who were exceptionally good and felt like part of the family. I always felt that she was in very safe hands when they were there.

The staff at Wellbeing Homecare Services are kind, helpful, respectful and caring. We always felt confident that Mum was being looked after and were kept updated on any concerns including callers and appointments. They provide an efficient professional service and are flexible to needs offering additional support at short notice if required. The managers Michelle and Sharon were always contactable and willing to chat and give advice where needed. I highly recommend them and would use their services again without hesitation.

All the staff at Wellbeing Homecare Services have been kind, helpful, respectful and caring. They have shown patience and sensitivity to my parents who both have dementia. They have kept them safe and updated me with any concerns including callers and appointments to ensure their safety and well-being. Nothing is too much trouble and they go over and above, providing an efficient professional service which our family are very grateful for. They have allowed my parents to remain at home and be independent despite their challenges. I can't recommend them highly enough, from the admin and management team to the lovely carers who visit daily.

When mum came out of hospital we managed to continue having the wellbeing ladies in the mornings and evenings. Our family was very stressed, but the ladies turned up with their expertise, friendly smiles and empathy and life began to get a lot less stressful. I cannot thank everyone at Wellbeing enough for everything that they did in such a professional, caring and friendly way. Thoroughly recommend them.

We feel blessed to have been fortunate to have had Wellbeing as a part of our journey.

Care and attention to detail are of the highest quality.

The carers are always good time keepers, efficient and kind. Willing to go above and beyond their role by ensuring my care needs are met with a person-centred approach. I would recommend Wellbeing Homecare Services to others as I have previously done so.

If you are looking for a caring company to provide a great service for your loved ones, Wellbeing Homecare Services won't disappoint!

I would highly recommend Wellbeing healthcare. The managers and carers went above and beyond to help my mum-in-law. They treated her amazingly. It was such a relief to know she was so well looked after.

Many of the staff had really good friendships with her, and my mum commented on many occasions how cared she felt both in her physical needs as well as in her mental health.

Wellbeing Homecare, is wonderful with Mum and help relieve the guilt somewhat, of not being able to look after her, ourselves. They go above and beyond in ensuring she is comfortable and is able to deal with her sometimes, difficult days.

Mum suddenly needed more care and the manager and all the carers went out of their way to offer help. Mum has care four times a day and the girls bring a smile to her face, which I haven't seen for a while so it feels like I've got my mum back. They are encouraging her to start moving a little more, they make her lunch, coffees and wash up and always leave her house looking tidy. Mum loves the company so I highly recommend using Wellbeing at home.

Excellent care is given to my mum. Always happy to help Mum with any problems she has, such as calling the doctors and picking up her meds etc. Mum loves the care from them. My mum is nursed in her bed and has four calls a day. Carers are always happy to help Mum and even go out of their way to fetch Mum fish and chips, which she really enjoys. Wonderful care is given. Thank you to all of you at Wellbeing Homecare.

The carers are really lovely and look after my parents very well. They take the time to chat with them and are willing to go the extra mile, for example fetching a paper, running the vacuum cleaner around. They are very respectful of both my parents' wishes.

Wellbeing Homecare Services have been caring for our mum since last summer through very unprecedented times. Nothing has been too much trouble for them, at any time. They are lovely ladies who care for Mum and just keep going the extra mile in everything they do for her. We would be lost without them and I can honestly say that we would have no hesitation in assuring anyone who has a loved one that needs care - whatever type - that these ladies are the ones to choose. Thank you for all you do and continue to do.

My mother has been using the services of Wellbeing Homecare for over 3 years now. I have to say that the level of care and service that they provide, is exemplary in every way. When the time comes for a loved one to admit that they may need some additional help. Or in fact you, yourself, realise that you need some help in providing additional care for your loved one. The decision is not an easy one and is somewhat gut-wrenching. Fortunately, within a very short time of speaking to Wellbeing and shortly after meeting their wonderful staff, you realise that the correct decision has been made. My Mother knows, at all times, who is coming to assist her and is always greeted by a warm, friendly smile from each of her carers. These ladies go above and beyond in providing care for my mother's every need and she considers each and every one of them her friends. A truly wonderful company.

Very pleased with the care service. Ladies are lovely and look after me very well and they are kind, thoughtful, professional and entertaining. They prepare good meals and are always on time and very respectful. I look forward to their visits and couldn't live at home without their care.

The standard of care received is very good. The carers are quick to give care when needed, even at short notice. They are always polite, patient, punctual and professional in their job. My father is always complimentary about the team of ladies that look after him. They are good listeners, even if they have listened to the stories a thousand times.

Wellbeing Homecare have been caring for Mum since February 2019. They provide a high quality and importantly, reliable service suited to Mum's needs and the care providers are pleasant and skilled. I imagine it has been very difficult to maintain their spirits during the three periods of lock-up that we have endured, but they have done their best to buoy Mum's mental and physical well-being. The Managers at Wellbeing Homecare have been assiduous in keeping in contact with us and have been prepared to negotiate mutually agreeable compromises, even including the (carefully safeguarded and Covid compliant) visits. I hope that they are able to maintain the current level of service provision. I have no hesitation in recommending them.

A very responsive and professional service. They have managed to maintain their standard of service, despite the difficulties and restrictions caused by the Covid pandemic. I would recommend this service provider to anyone looking for personal care in the home.