PerCurra Grantham & Newark

No 2, Unit 20, Springfield Business Park, Caunt Road, Grantham NG31 7FZ
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8.4 5 Reviews
  • PerCurra Grantham & Newark, Grantham
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Care Provided by PerCurra Grantham & Newark

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

All our fees are tailored to an individual's need and will be subject to an assessment.
Please inquire for more details

Good to Know

Group/Owner

Person in charge

  • Michelle Parker (Manager)
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PerCurra Grantham & Newark Reviews (5)

8.4

PerCurra Grantham & Newark has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time PerCurra Grantham & Newark has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 0
  • 2
  • 3
Reviewer Connection to PerCurra Grantham & Newark
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from S T (Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Percurra for 15 months now and I have made wonderful friends with them particularly one member of staff in particular who puts herself out to assist me. All my carers do lots of different chores for me including showering emptying rubbish as I am unable to get outside a bit of cooking,
ironing, in fact anything I ask of them including doctor's visits and shopping. I could not be happier with them and a big thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Theresa M (Mother of Client) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about Percurra? Well, they are a very caring company and listen to concerns and help to resolve them. My son had support from a wonderful team of staff all of them being very friendly and went above and beyond to accommodate my son's needs (I will add that was no easy task for them).
Everyone from management to care staff listened to my worries and made me feel that my Son was in good hands at all times. So if you are looking for a caring company to care for your loved one look no further as this is the best. Thank you Percurra for everything.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John W (Husband of Client) published on 15 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers from the company come in every morning to care for my wife, who has limited mobility and Alzheimer's disease. The staff are always respectful and courteous and do a great job. I am extremely pleased with the service.
Reply from Michelle Parker, Registered Care Manager at PerCurra Grantham & Newark

Thank you so much for your kind comments.
We strive to provide an excellent service and appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Heidi M (Solicitor of Client) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
One gentleman helps coordinate the care package in place for two clients of our company. They have been doing this care package for a long time, with one client longer than the other. We feel assured that they are both being cared for by PerCurra to the best service anyone could ever want. If ever there
is an opportunity to champion PerCurra, we do. They are there whenever we need them; they are there for any extra needs of their clients. The service they provide to our clients is second to none.
Reply from Michelle Parker, Registered Care Manager at PerCurra Grantham & Newark

Thank you so much for taking the time to review our service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Craig C (Son of Client) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
PerCurra has cared for my mum for the past two years, and throughout this period, the service provided has been faultless.
The manager has excellent management and communication skills and has helped develop suitable care packages with social services.
The care, support, dignity and genuine kindness
given to Mum by all caregivers have been outstanding. Two particular members of staff have been outstanding and formed a very personal bond, which Mum absolutely values, as well as our family.
With heartfelt thanks, I couldn't recommend the PerCurra team highly enough.
Reply from Michelle Parker, Registered Care Manager at PerCurra Grantham & Newark

Thank you for your comments.
Feedback from our clients is extremely important to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for PerCurra Grantham & Newark is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for PerCurra Grantham & Newark is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for PerCurra Grantham & Newark is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about PerCurra Grantham & Newark

What Type of Services does PerCurra Grantham & Newark offer?

PerCurra Grantham & Newark offers Home Care.

How many Carers does PerCurra Grantham & Newark employ?

PerCurra Grantham & Newark employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact PerCurra Grantham & Newark to verify any information. View our terms and conditions. PerCurra Grantham & Newark has an Basic Service - more info.