Home Instead Dorchester offers home care and companionship with visits lasting a minimum of one hour. They also provide 24 hour care, night care and Live In Care where required and they have a specialism in dementia care.
Whatever the service, Home Instead's ethos remains the same - they help people receive care and remain living independently in their own homes for longer. Their goal will always be to ensure that...
Care Provided by Home Instead (Dorchester)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £40
- Weekly Live-in Care Fees: £1,750 - £1,850
Live in Care and Night care rates available
Available on request
Contact Home Instead (Dorchester) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Nikki Ellis (Care Manager)
Home Instead (Dorchester) Reviews (38)
Home Instead (Dorchester) has a Review Score of 9.4 (9.412) out of 10, based on 9 reviews in the last 2 years.
Over all time Home Instead (Dorchester) has 38 reviews.
The Home Instead team are doing a great job supporting Mum, who is housebound at this time, which is great for her and a weight off my mind. The carers have built up a good bond with Mum, which is vital to her being able to live independently, which is what she wants.
Thank you so much for your comments. It is a pleasure to care for your mother, and we hope to work with her for a long while to increase her confidence and engagement.
On the whole the care provided is excellent with the carers respectful and mindful of my mother's needs. They do a great job in the currently difficult social care environment.
I wouldn't hesitate to recommend.
Thank you so much for your review and the recognition of the service we provide to your mother. We always look to overcome the challenges we are facing in the current climate and thank all our clients and their loved ones for their support. Our staff have amazing bonds with our clients and there is...
Any issues or questions are dealt with swiftly and as I live a distance away it is very reassuring to know they are contactable and responsive to any queries.
Thank you for your review. It has been a pleasure to care for your mother and despite the recent challenges our care professionals have developed a close bond with her.
I always had complete confidence in the management team. As well as organising the carers, they ensured the provision of hospital equipment, so that Mum could be moved safely from bed to living room. I always felt that I was also cared for by the management team. They were so friendly, kind and supportive when I needed it.
Thank you so much for this review. It makes what we do even more worthwhile to receive lovely feedback and see how the work we do positively impacts so many people. Your mother was an absolute pleasure to care for and we couldn't have asked for a more attentive and supportive family to deal with...
My mothers carer is a breath of fresh air. She is kind, gentle and a good companion when she visits my mum. My mum really appreciates her and feels that her previous funds are well spent with Home Instead.
Thank you for the lovely feedback. We are so glad that we are able to help your mum feel safe and comfortable at home. We hope to support her to live independently for a long time to come.
Every time I've met a carer from Home Instead they've been fully engaged in the task however difficult my aunt was. I've met other carers over the years whilst visiting my clients (in a different area) and I have not felt they enjoyed their job like the Home Instead staff.
Thank you. It was an honour to look after you aunt. She has strong relationships with many of our care professionals who despite the challenges, adored her.
Have been looking after my mother for over a year. A few teething problems along the way but cannot fault the care given to my mum and the great liaison with the company. Sometimes above and beyond what has been needed. My mother has always felt secure and that her wishes were being abided by. Would recommend the company and thank them for all they have done and are continuing to do.
Thank you for your review. It continues to be a pleasure to look after your mother and fulfil her wish to remain at home living with her own choices, independence and dignity.
I only wish we'd known about Home Instead while my mum was still alive as she would have been very happy having support from you. Unfortunately, we used a different company at that time and mum found it too difficult to cope with the number of different carers, never knowing who was coming, nor what time, a[nd they were always rushed. We cancelled them after 2 weeks and my parents ended up in a care home.
Nothing is too much trouble with home instead.
Thank you so much for your review Carol. All of our care staff very much enjoy seeing your father and enjoy ensuring he is as comfortable as possible. He is a lovely gentleman. We hope to be able to help him to live in his own home for as long as he wants to.
All carers are kind and gentle. Extremely supportive of my husband and myself. Always arrive promptly, are cheerful and competent and help to lift our spirits at what is a difficult time. They are very much appreciated and nothing is too much trouble.
Thank you for the review. It's nice to know that we're helping take care of your husband and giving you some respite also.
I have two carers, both female who alternate so that they share my care. One is several years younger than the other so both have very different things to chat about. They are both happy to do almost anything for me which is much appreciated, including going to the local shop once a week. They carry out personal care with dignity. I would not change anything.
Thank you for your review Mary, it’s a joy to help you live independently in your own home. We note from your review that there is some room for improvement and if there is anything we can do to enhance your service you just have to let us know.
Good team of carers. Cover provided when needed. Personal care for my wife morning and evening, with social care early afternoon, all excellent. Care staff friendly and listen to any concerns.
Many thanks for your kind words and lovely feedback. We’re glad our service has been of value to you and your wife and look forward to assisting you into the future.
I have found my care helper extremely helpful with looking after both my wife and my interest. Always prompt in turning up, and always willing to go that extra mile.
Having spent three months during the covid19 lockdown without a carer or physiotherapist, we were recommended to the care company. The carer who comes promptly at 9:00 am each day is not only an SR nurse in previous times, but is very knowledgable in other fields of care too. We will be most sorry to lose her if in the future she leaves the company.
Thank you for your review. We're really happy that you value the service we provide and look forward to helping your husband for a long time to come.
When contacted, as care was required urgently. The office took immediate action, and my parents now have two wonderful carers, who are kind, engaging, thoughtful, who are a joy and easy to have in the house for six hours they are here. We highly recommend Home Instead.
Thank you for your review. It's a real pleasure for our CAREGivers to look after for your mother and they've built a really strong bond with her and your father. We look forward to continuing to care for them for as long as they need us.
I needed help due to heart problems and age. I was so pleased, after lots of searching, to find that you were here in the area. I employed your company and have been delighted with the result. I have had a wonderful, caring person coming to help. I cannot praise you enough. Thank you, thank you, thank you. I spread the news when I can and hope that you stay here always.
Thank you Molly. It's been a pleasure assisting you and we hope to be given the chance to do so for many, many years still to come.
I have been very happy with the care my mother has received. Knowing that she has the same carer for every visit is very reassuring. She has dementia and needs time to get to know anyone new.
Thank you for the feedback. We’re so glad that you’re happy with the care your mother is receiving. We look forward to building on this going forward and hopefully exceed your expectations.
We are sent the same staff every week, which has helped them build a proper relationship with my parents. They are all lovely and will often go the extra mile to ensure they are happy and comfortable.
Medication is always administered correctly, and communication is good with us being given regular feedback.
We are pleased to say we have no complaints, only praise for our experience with our carers and the company for its choice of these carers. Excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 December 2021- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Dorchester).
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (1)
Hi, I am the owner of Home Instead in Dorchester.
I moved to Dorset from Surrey in 2010 and immediately loved the fantastic scenery and the unique feeling of community in this town and the local area.
I have responsibility for the overall direction of Home Instead Dorchester, working with our Care Manager and our team of dedicated Care Professionals.
I can usually be found in the office making sure everything is running smoothly or out and about in our local Dorset community talking about what we do and how we can support the older people in our towns, villages and surrounding rural areas.
Prior to setting up the Home Instead Senior Care Dorchester in early 2019, I worked in senior managerial roles at financial institutions in London and then moved on to gain over 10 years experience of in owning and running a successful group of regional residential nursing homes for the elderly in West Sussex.
I have developed a motivation to provide top-class care solutions for our ageing population and have a strong belief that there is no place like home when it comes to making our clients the most comfortable they can be. I want to enable them to experience the very best service and our beliefs that only care good enough for our own loved ones is good enough for our clients.
Frequently Asked Questions about Home Instead (Dorchester)
How many Carers does Home Instead (Dorchester) employ?
Home Instead (Dorchester) employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Dorchester) to verify any information. View our terms and conditions. Home Instead (Dorchester) has an Enhanced Service - more info.