





A family-run business with over 25 years of experience, Better at Home takes great pride in its dedicated care service spanning a quarter of a century.
With this extensive experience, they've refined skills, deepened knowledge, and perfected approaches to delivering domiciliary care and supported living.
Throughout the years, Better at Home has witnessed first hand the transformative power of high-quality care at home. Your loved ones can rest assured knowing that you're receiving the care you deserve from compassionate professionals.
Care Provided by Better at Home
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £17.25 - £31.95
- Weekly Live-in Care Fees: £1,350 - £1,750
We understand that everyone's care needs are different, so please feel free to contact us if you wish to discuss a bespoke package of care.
Contact Better at Home to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- PAI Healthcare Ltd
- Private Owned
Person in charge
- Regina Muchunga (Manager)
Better at Home Reviews (23)
Better at Home has a Review Score of 9.7 (9.720) out of 10, based on 13 reviews in the last 2 years.
Over all time Better at Home has 23 reviews.
A very happy experience. I enjoy the consistency of the care I receive on a daily basis, especially from one carer, in particular, she is always professional and polite. I know I don’t have to worry about anything because my carers are reliable.
Really nice to hear our services have had a positive impact!
We started using your services when my husband came home from hospital eighteen months ago and decided to continue with them as we were very pleased. All the carers are lovely, very caring and thoughtful and hard-working. Cannot recommend them too highly!
Thank you for your kind words! We're really pleased you're happy with our services.
I need support and help around my home to enable me to remain as independent for as long I can with the disabilities I have. This company is run by very caring and compassionate people who will go that extra mile. The heart is in everything carried out in my home and I am treated with respect and dignity. The service is highly recommended. I feel so privileged to welcome them into my home and look forward to the visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Wednesday 13 Aug 2025At Better At Home Care, we’re proud to be a local, family-run home care and live-in care provider supporting the Chesham community for the last 8 years. Founded in 2018...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Better at Home.
Meet the Team (5)
I’m Regina, the Registered Manager and Co-Founder of Better at Home. With over 25 years of nursing and care experience, my passion has always been to provide high-quality, person-centred care that makes a real difference in people’s lives.
I started Better at Home in 2018 with my son, Mula, after years of seeing the difference truly compassionate, consistent care can make to families. Whether it’s supporting someone’s mum, dad, sibling, or friend, my focus has always been on dignity, respect, and putting people first.
Every day, I’m proud to lead a team that shares these values—working together to deliver care that not only supports people’s needs but also brings comfort, reassurance, and peace of mind to their loved ones.
Hi, I’m Mula, Managing Director and Co-Founder of Better at Home, which I started alongside Regina back in 2018.
My background spans a range of care settings including residential care, supported living, and home care, all in front-line, leadership and management roles. I’ve always loved working with people—both those we support and our incredible team—and I’m passionate about making a real difference in people’s lives.
What drives me is building a strong, positive culture where our service continuously learns, grows, and adapts to deliver the best possible outcomes. For me, leadership means staying connected to the people we care for and creating an environment where both staff and service users can thrive.
Hi, I’m Matthew, and I’m proud to be the Operations Manager at Better at Home.
I’ve worked in a variety of care settings over the years, and I bring that experience with me every day to help make sure our service is safe, smooth, and truly centred on the people we support. Whether it’s your mum, dad, grandparent or a close friend, I know how important it is that the care they receive is not only professional, but kind, respectful and consistent.
For me, it’s all about learning and developing—looking at how we can improve, support our team better, and make sure families feel confident and reassured at every step. I work closely with our care team to make sure everything we do reflects the values we stand for: putting people first a making a real difference and working together.
Hello, I’m Faith, and I’m the Field Supervisor at Better at Home.
I work closely with our care team, families, and professionals across the sector to make sure the care we deliver in people’s homes is safe, personalised, and truly compassionate. My role is all about maintaining high standards, supporting our care workers in the field, and ensuring that the people we support feel heard, valued, and well looked after.
I regularly liaise with district nurses, GPs, social workers, and other health professionals to keep communication clear and consistent, especially when someone’s needs change. Being hands-on and visible in the community means I’m always there to step in, solve problems quickly, and offer reassurance to both staff and families.
For me, it's not just about ticking boxes—it’s about building trust and making sure every individual gets the respectful, dignified care they deserve.
Hi, I’m Michelle, and I’m the Care Coordinator here at Better at Home.
My role is all about making sure the right carer is matched with the right person, and that every visit runs smoothly. I know how important it is to have someone reliable and familiar coming into your home and how consistency and continuity of regular faces matter, and I take it seriously.
I speak with families every day, and I understand that things can change quickly. That’s why I stay in regular contact with our carers and the people we support, making sure we’re always adapting, learning, and improving. I’m proud to be part of a team that genuinely cares and works together to make a difference.
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