We as a family are happy with the care that has been providedKate R(Daughter of Client/Service User)
Carers were kind and respectful and always arrived at the designated timeM W(Son of Client/Service User)
All staff who attend are friendly, professional, kind, patient and caringJ S(Daughter of Client/Service User)
We as a family are happy with the care that has been providedKate R(Daughter of Client/Service User)
Carers were kind and respectful and always arrived at the designated timeM W(Son of Client/Service User)
All staff who attend are friendly, professional, kind, patient and caringJ S(Daughter of Client/Service User)
Rest Assured Homecare (UK) Ltd provides tailored and compassionate care solutions for individuals aged 18 and over. The organisation is committed to enabling people to live with dignity, safety, and companionship in the comfort of their own homes.
Recognising that every individual’s needs are unique, care plans are designed to include a flexible combination of personal and social support. Services may involve assistance with daily activities such as bathing, dressing, eating,...
Care Provided by Rest Assured Homecare (UK) Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23.50 - £36
- Weekly Live-in Care Fees: £1,400 - £1,800
no hidden fees or surcharges for mileage or travel.
Contact Rest Assured Homecare (UK) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Rest Assured Homecare (UK) Ltd
- Private Owned
Person in charge
- Emma Culley (Managing Director)
Rest Assured Homecare (UK) Ltd Reviews (50)
Rest Assured Homecare (UK) Ltd has a Review Score of 9.8 (9.846) out of 10, based on 27 reviews in the last 2 years.
Over all time Rest Assured Homecare (UK) Ltd has 50 reviews.
When my mothers needs changed Rest Assured we're there to support me so quickly and efficiently
I would recommend this team to anyone looking for help with homecare
Thank you for taking the time to review Rest Assured Homecare , I am so glad we can be of assistance to your mum .Kindest regards
One member of staff in particular has been helpful, pleasant and willing to undertake tasks as they arise. I am hoping to extend my time away to make use of the full respite care period as my wife gets accustomed to the visits and I am sure that will happen successfully in time.
Thank you for taking the time to review Rest Assured Homecare , its a pleasure to help your Mum stay safely in her home .Kindest regards
Very happy with the support mum has, the carers are friendly. The time keeping is good too. I particularly like the app we can use, I can see at a glance that mum is well and should I have to, I can monitor her food and drink intake quickly.
Thank you so much for taking the time to review Rest Assured Homecare, I hope that as the relationship between client and support worker you can get more benefit from your time .Kindest regards
The carers themselves are exemplay, treating Mum with care, compassion, dignity and humour - it is lovely to hear them all laughing with Mum on their visits, and she regards them all as friends.This has made a very difficult period of her life so much better. As my sister and I don't live locally, the app enables us to be fully informed of the daily visits which is very readjusting. I wouldn't hesitate to recommend this agency.
Thank you for taking the time to review our service .It is a pleasure to support your mother and yourselves and I am very glad you have found peace of mind .Kindest regards
A Huge thank you to the Rest assured team.
Thank you for the amazing review. We have been so glad to be able to help and support you to get Dad home quickly and support your Mum in any way possible. They are both such a pleasure!
My dad, who is 92, was very pleased with his friendly daily visits and this allowed myself and my wife to have a week away without worrying about him if he was to have a fall or a problem with his diabetes. We will be using the service again in a few months. Very reasonable charges too.
It has been our pleasure to give you peace of mind whilst you are on holiday, your father is a lovely man. Thank you for the kind review.
I have been using Rest Assured Home Care for a few months now for my father. Every carer I have met have appeared friendly and caring. My father speaks highly of the care he has received and has told me that the carers treat him with respect and are always kind. Nothing seems too much trouble. On the odd occasion I have asked for extra visits this was never a problem. I have no hesitation in recommending Rest Assured Homecare.
Thank you so much for the fantastic review, it's a pleasure to help your father. The carers have built such a lovely relationship with your father. Thank you.
I have been using Rest Assured Home Care for the last 6 months to care for my auntie. My auntie required 4 x care visits per day, this was not a problem at all for Rest Assured and the planning and execution of the service has gone very smoothly. I can honestly recommend the company to anyone looking for at-home care for a loved one.
Thank you for taking the time to review us and thank you for the lovely comments, it's always a pleasure to gain positive feedback.
Any change of requirements, concerns or issues are dealt with quickly by an email or phone call to their office.
An added bonus is that they now use a health care professional online site, this allows me to see each carer's notes along with their concerns and observations, it also allows me to see in advance what time each visit will be and the name of the carer, this has been an enormous help.
I can honestly recommend the company to anyone looking for at-home care for a loved one.
Thank you for your lovely review. It is a pleasure to support your mother and we are always happy to change and adapt for her when the need arises.
We've had an excellent experience with Rest Assured. I met with the manager initially and we then had a home visit to meet with Mum and work out what support she needed and which carer would be best to support her. The carer who is supporting her is brilliant and perfectly suited. She has a fantastic approach and is able to encourage Mum to do things in a really supportive way.
Thank you for taking the time to review our service, it has been a pleasure to build a bespoke package for your mother.
I am hopeful that this will work well for both her and us (her daughters).
Thank you so much for your feedback, your mother is a pleasure to spend time with.
There are some excellent carers. Those who do a good job really seem to care about the client and enhancing the client's life. They go above and beyond what’s asked and work very hard during their visits.
The carers have made helpful suggestions, such as waterproof bedding or food the client might like. They mostly respond appropriately to the client when they are rude and aggressive which diffuses the situation.
There are a few carers that do not seem to understand dementia and particularly Alzheimer’s. At times I feel some (particularly new) need more training. The company are quick to respond to any problems and they try to match the carer to the client.
About 1-2 times a week visits are too close together and not at/or near enough to agreed times.
Thank you for your review. We have a dementia training session booked as I agree with your feedback regarding understanding, but also feel that it is difficult to train for all individuals and the differing behaviours that come with these conditions.
I would recommend Rest Assured Homecare. They offer a friendly efficient service with the flexibility to adapt to changing care needs. Personal care has been of a good standard and has always been available when needed.
We are so glad that we can continue to support your father. Thank you for the lovely review.
I spoke to a staff member who was incredibly understanding and helpful toward understanding our unique needs. Very quickly solutions and options were provided to allow care to be in place by Wednesday 18th.
This speed and quality of service has already helped my mum and given her the focus, support and progress she needs. She is the happiest she has been for a number of weeks and is excited for her next support visit.
The customer experience I have had here has delivered beyond my expectations and I am already very grateful for the expertise and approach I have seen.
Thank you.
Thank you for the review, its been a pleasure to support such a lovely lady.
My sister in law looks forward to seeing the ladies who arrive to help her shower three mornings per week. The ladies are nearly always prompt, clean and tidy. She is pleased with the help, especially when they clear up afterwards. They are always willing to help with other tasks, if required.
Rest Assured Homecare have provided support for my mother for the past 15 months, with a morning and evening visit. During this time the care has been very good throughout and has enabled my mother to continue to enjoy the independence of living at home. Accompanied by a carer, she continues to make her weekly visit to the local hairdressers and whilst she is there, carers carry out a small grocery shop. As a widow, companionship is particularly important and my mother often mentions when carers have stayed to chat with her within the allocated time slot. This should certainly be encouraged. As I live in Cornwall, I find the app particularly useful, where I can observe the carers notes following visits.
Thank you for the lovely review, it's always a pleasure to hear great feedback and can I just say that the carers enjoy supporting your mum.
Rest Assured Homecare provide a very professional, trustworthy and personal care service. They are extremely reliable and we have found, when additional care is needed, they always accommodate our requirements. The staff are very friendly, polite and provide an excellent standard of care. We would highly recommend this company.
We are touched that you think so highly of us and all our team love going in to see your father-in-law.
I get on very well with all the carers and feel that they understand and listen to my needs and would recommend the agency to anyone.
Thank you Linda for your kind review it is a pleasure to support you.
Compared to other companies we have previously used for my father, Rest Assured Homecare has been very efficient and given personal care of a good standard to my father. They have taken more time and care with him and shown personal interest which is so important for the elderly who are often lovely and scared. So far very pleased.
Its so nice of you to review us, thank you. We are so glad to be supporting your father.
Having used Rest Assured Homecare over the last two years, I have found the carers to be kind, understanding and aware of my husband's needs. The management listen to problems which may occur and sort them out quickly. I also like to welcome carers from all corners of the world. It sometimes feels like the UN here! We're all the better for it. I am also happy for the carers to be in my home when I cannot be there.
Thank you so much for your review, I know many of our carers enjoy attending RP and seeing you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 May 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 04 Aug 2025Client Background In October 2024, an elderly gentleman was hospitalized, prompting his family to seek professional home care support for his return. Prior to this, his two children had been...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rest Assured Homecare (UK) Ltd.
Meet the Team (6)
I was inspired to start my business by the love and guidance of my Nan and Grandad, as well as my parents and our close-knit family. Their values, support, and example shaped who I am and instilled in me a deep respect for caring for others. I know how challenging it can be to juggle work, family life, and the responsibilities of looking after loved ones. Often, we want to be there as a daughter, son, grandchild, niece, or nephew—to spend quality time, share stories, and create lasting memories—not just to manage daily chores.
With this in mind, I founded Rest Assured Homecare in 2019, with the goal of providing the same high standard of care that I would want for my own family. At Rest Assured, we understand how important it is to get care needs right. That’s why we’ve created a caring, nurturing, and exemplary culture—one where every member of our team, no matter their role, is encouraged to play to their strengths and feels genuinely valued. We believe in continually learning, growing, and striving to be better, both individually and as a team. Every staff member is part of our Rest Assured family.
When you place care with us for your relative, you can do so with complete confidence and trust. We will not disappoint
Our registered manager, Lara, resides locally with her husband Jon and shares her home with dogs, cats, and chickens.
Before her career in care, Lara spent many years working in retail management roles. However, for the past five years, she has been dedicated to the care sector and is a very experienced manager. Lara possesses a genuine passion for delivering exceptional standards of care and providing excellent customer service.
I started off as a support worker about 8 years ago and then progressed to Senior carer, then supervisor and now a field care manager.
I work in care because I like being able to make a difference in people's lives.
Providing clients with top-quality bespoke care that allows them to stay living within the comfort of their own homes.
I have worked in care for two years.
I work in care as it was a job I had never done before and always wanted to do so I gave it a go and I enjoy it as no day is the same and it's very rewarding. Since working with this company I have become a senior carer where I can give support to others.
The most important thing about care is knowing that you have done your job properly by going into a client's home and caring for their needs putting a smile on their face and also welcoming new clients and getting to know them and their families. The hours suit my home life support from management.
I stepped into the world of social care back in 2022, not long after moving to the UK with my family. The transition marked the beginning of a new chapter—both personally and professionally. By June 2024, I found myself working with Rest Assured Homecare Ltd as a hands-on care assistant. The company has a well-earned reputation for valuing dedication and recognising effort, so I was genuinely proud when, in April 2025, I was promoted to Care Coordinator.
My passion lies in providing care that is not only person-centred but also rooted in dignity, safety, and the promotion of independence. The time I spent on the frontline as a care assistant shaped my outlook; it taught me to approach each situation with empathy and practicality. Now, in my coordinating role, I oversee care plans, work closely with healthcare professionals, and do my best to make sure every individual under our care receives the thoughtful, consistent support they deserve. Since 2022, I’ve proudly served as a Field Care Supervisor, committed to supporting individuals in the place they most want to be—their own homes. I believe that everyone deserves the right to live with dignity, surrounded by the people and memories that matter most.
What inspires me every day is knowing that my work helps clients stay where they feel safest and happiest, while giving their families peace of mind that their loved ones are receiving compassionate, professional care. It’s more than a job—it’s a privilege to be part of someone’s life story and to make a meaningful difference in how they experience care.
Frequently Asked Questions about Rest Assured Homecare (UK) Ltd
How many Carers does Rest Assured Homecare (UK) Ltd employ?
Rest Assured Homecare (UK) Ltd employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rest Assured Homecare (UK) Ltd to verify any information. View our terms and conditions. Rest Assured Homecare (UK) Ltd has an Enhanced Service - more info.