Radfield Home Care Stamford, Peterborough & Rutland

Main Street, Great Casterton, Stamford PE9 4AA
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9.8 52 Reviews
  • Radfield Home Care Stamford, Peterborough & Rutland, Stamford
Radfield Home Care Stamford, Peterborough & Rutland provides a wide variety of services aimed at enhancing the quality of life for their clients. Services provided span personal hygiene, social interaction, cognitive support, medication administration, culinary services, and household chores. This comprehensive range ensures that every individual’s unique needs are fully met.

Every client benefits from a bespoke care plan tailored to their specific requirements, and the professional Care Professionals at Radfield treat everyone with the utmost respect and dignity. Their dedication to providing compassionate, personalised care stands out as a hallmark of their service.

Recognised as a Top 20 Home Care group in 2024 by homecare.co.uk and awarded “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care is celebrated for its exceptional team. Known for their warmth, integrity, and commitment to community involvement, these Care Professionals are the backbone of the organisation.
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Care Provided by Radfield Home Care Stamford, Peterborough & Rutland

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34

Charge prices are tailored to customers, following a care consultation.

These prices are only a guideline, please contact Radfield Home Care Stamford, Peterborough & Rutland to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Sona Bharkhada (Director)

Radfield Home Care Stamford, Peterborough & Rutland Reviews (52)

9.8

Radfield Home Care Stamford, Peterborough & Rutland has a Review Score of 9.8 (9.807) out of 10, based on 20 reviews in the last 2 years.
Over all time Radfield Home Care Stamford, Peterborough & Rutland has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Radfield Home Care Stamford, Peterborough & Rutland
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Total of 52, showing 21-40
Review from Jacqui R (Niece of Client) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I lived 190 miles away from my uncle and, as next of kin, I needed to ensure that my uncle was being well looked after, due to declining health. I picked Radfield Home Care and this was one of the best decisions of my life! (After choosing my husband!) They were all so caring towards him, but also became
his friends, which he needed. They would make him a cake, or drop in on him. They all came to celebrate his eightieth birthday in their own time and he was in tears, joyful tears because they meant so much to him. The management team were also fantastic, they would phone me to tell me that he had been taken into hospital, or to arrange getting him to an appointment. I would message them and they always answered quickly and offered support. Sadly, my uncle passed away a week ago. But, a few days before one of his carers drove to see him in hospital, which meant the world to him. They sent us a lovely card with a picture of him. I would like to thank them from the bottom of my heart, you are angels on earth.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind comments. It's lovely to hear how we made a difference for your uncle. He was a real gentleman and meant a lot to everyone in our team who was lucky enough to meet him. It was a privilege to support him, he will be sadly missed by us all.

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Review from Liz P (Power of Attorney of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I started arranging input from Radfield Home Care as my relative was beginning to struggle at home. Her dementia has progressed, and I am so glad that the team at Radfield is in place. The director was highly professional and accommodating when setting up the care, and the manager is always fully engaged
in navigating the available and appropriate input needed at any given time. They have bent over backwards to provide seamless care at the drop of a hat, and the service is very flexible and responsive. All the carers are skilled and the feedback I get from my relative is how much she enjoys seeing them. The team at Radfield has enabled her to remain in her own home, - very much her wish. The price of the service is entirely justified by the quality of care, and the advantages of being able to support one's family to remain in their own surroundings. The app enables me to view the care records and keep an eye from a distance which I find very reassuring. I could not praise them highly enough.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your lovely feedback, we have really enjoyed getting to know your relative. It's great to know that she is benefitting from our support and that it has enabled her to remain independent in her own home.

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Review from Peter D (Client) assisted by family/friend published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came out of hospital unable to walk and needing full-time care. The staff at Radfield Home Care Stamford, Peterborough & Rutland at all times were concerned with my welfare and oversee all my needs - to be showered, shaved, dressed etc and all other functions. I just kept the morning routines and
in all cases the carers were impeccable. We could not recommend Radfield Home Care Stamford, Peterborough & Rutland more highly.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind comments. It was a real pleasure to support you during your rehabilitation and it's great to hear that our service was helpful. We are delighted that you have now recovered to full independence.

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Review from Tim P (Son of Client) published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time my mum has had care from Radfield Home Care, approximately fourteen/fifteen months, her care has improved vastly. I'm kept informed at all times if there are any problems but these are few and far between. From the top management to the new starters, I've never had any problems whatsoever.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you very much for your kind words. I'm really pleased to hear that your mum's care experience has improved since our involvement. We are a small company and really value the personal relationship that we have with all of our clients and their families. It's great to know that this is working so well for your mum.

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Review from Joan S (Client) assisted by family/friend published on 6 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good and I always look forward to the visits, this lets me stay in my own home.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

It's lovely to hear that our support has helped you to maintain your independence at home. We really appreciate your feedback and I know that our Care Professionals all love coming out to see you!

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Review from Janette S (Client) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful service in every way. It meets my every need.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind review, we are very pleased that you are happy with our service. The care team are really enjoying their visits.

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Review from Dorothy W (Client) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that I have been given by the ladies who have come in to help me has been excellent. I shall miss them enormously when they no longer visit.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your very kind comments, it's been a real pleasure to help you rehabilitate from your fall and to support your recovery. We will miss you too!

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Review from Sue S (Stepdaughter of Client) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield home care provided a professional and caring service for my stepfather in Stamford for almost a year. He had dementia. They are 100% reliable and 100% trustworthy. All staff are friendly and helpful.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you very much for your kind comments. We were pleased to be of support to your stepfather and your family, it was a real privilege. We wish you well for the future.

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Review from Nicholas R (Son of Client) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with Radfield's service from the start, they operate to very high quality standards. Being a family-run business, it is easy to know who to get in contact with to get things sorted, and they are always very responsive and clear. But of course, most important of all is the professionalism
and friendliness of the carers. My mother has made lifelong friends, for which she is eternally grateful.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your kind feedback. We have thoroughly enjoyed supporting your mother and were pleased to see such a lovely relationship develop between her and her team of care professionals. We will all miss her.

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Review from Mary A (Daughter of Client) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and hardworking carers. Often above and beyond care required. I was kept informed at all times of any issues and staff were able to provide me with support and advice. Would recommend this company for care and support of the whole family at difficult times.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind feedback. Your mum was an absolute joy to support and we all hold very fond memories of her.

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Review from Paul F (Son of Client) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Care looked after my mother at home over the past few months before her death aged 100. Without exception the care was excellent. The carers were all kind, thoughtful and prepared to help in any way they could. Communication between Radfield's office and ourselves were very good and we have
no hesitation in recommending them.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind recommendation. We all hold very fond memories of your mother and it was a real privilege to be there to witness the wonderful celebrations for her 100th birthday.

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Review from Pete H (Son of Client) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company requires six stars really nothing is too much trouble. I felt safer with professional carers coming in. Each one trained to a high standard. My father and mother were very grateful to get the care when they needed it with a care plan tailored to them. Thanks once again to the Manager and
the team for an excellent support network for as long as we needed it.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your 6* review! It was a great pleasure to work alongside you and other family members in support your parents. I'm pleased that we were able to provide the right level of help when it was needed.

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Review from Fiona G (Daughter of Client) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents like so many other older people were reluctant to accept that they needed care. Fearing that help would mean their lives would be taken over and organised around a company schedule rather than making their own choices. Radfield home care have been the opposite knowing when to step back
and when to assist they are all lovely people. They have helped me to look after my father die at home from a terminal illness when I too needed a bit of help. It is a stark reminder that aging is not easy but life can be so much better with the right care and support.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind words, we were pleased that we could be there to help at a difficult time for your parents. We very much enjoyed our time supporting them and send our sympathy and best wishes to you and your mother at this sad time.

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Review from K P (Client) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All Radfield's carers have been punctual, efficient, caring and kind. They have helped me through a difficult postoperative stage and made my husband's life easier, as principal carer in the home. Nothing has been too much trouble for them, and I thoroughly recommend them to friends and neighbours.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind words. It's great that we were able to assist during your rehabilitation. I know that the team have all had fun supporting you!

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Review from Jane H (Daughter of Client) published on 10 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are using Radfield carers to support my dad who is terminally ill. The care and communication over the last 9 days since my dad was discharged from hospital and in the run-up to his discharge have been excellent. The director has been very helpful in accommodating my dad’s needs and the registered
care manager has introduced each carer personally to my dad and has been proactive in ensuring that all my dad’s needs are met effectively. The carers themselves are a range of ages and all that I have met have quickly established a lovely rapport with my dad and are very client-centred in their approach. They administer my dad’s medicines, assist him with self-care, washing, dressing and toileting, heat up the meals we have made/bought, wash up, supervise him mobilising and do additional tasks as time allows. All his needs have been assessed by the care manager working in partnership with my dad/us. We have use of the app so we can get an update on all that each carer has done at each visit.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind comments. We were pleased to be able to support your dad's return from Hospital and have enjoyed working closely with family members to enable him to manage safely in his own home. He's a real delight to look after.

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Review from Alan R (Son of Client) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Radfield Home Care for their professional and caring approach at our first meeting with them. They were able to offer us the care plan we required and joined us into an app that allowed us to read about mum's visits and highlight any concerns. We found this very helpful. At first, Mum was not
impressed at having carers, but she warmed to them and when the visits were drawing to an end she actually told them she was going to miss them. The team of carers provided were professional, well trained and very caring, nothing was too much for them. To have peace of mind that you can trust your loved ones are getting the best possible care is something that we can say we experienced with Radfield. We would highly recommend them and should we require care again, we wouldn't hesitate to contact them.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your lovely feedback, we all really enjoyed supporting your mum and will miss her. I'm really pleased that you found the app of benefit. It's great that we were able to use this with you to share information about your mum's care. It really prompted some excellent communication between us so that we could help her in the best possible way.

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Review from Brian S (Client) published on 25 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything in my experience was amazing, caring and in no way embarrassing. I would definitely use this company again. Thanks to your amazing and caring staff, nothing was too much trouble.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind feedback. We all thoroughly enjoyed supporting you and are really pleased to hear that you were happy with everything. We look forward to bumping into you in the local coffee shop when current restrictions are lifted!

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Review from Carol G (Daughter of Client) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Homecare staff looked after my father really well, we could not fault them. They put our minds to rest with their excellent attention to detail regarding dad's care. His personal washing, dressing, medication and preparing meals were very good. Any problems with his health and safety were dealt
with and reported to us straight away. They were all very friendly and courteous at all times. Dad thought very highly of them all. We are very grateful to everyone for making him comfortable.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your very kind comments. Working with your dad was a real delight; we really enjoyed supporting him and being part of a real team effort between you, other family members and the Radfield Carers. Thank you for your valued support.

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Review from Philippa G (Stepdaughter of Client) published on 22 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We returned to using Radfield Home Care, Stamford in October after having a very good experience with them on several occasions in the last year. On this occasion, their standards were equally high and communication and the service were both excellent.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your kind words. We were really touched that your father-in-law returned to us and that you remained pleased with the support that our team provided for him. There were some new care staff involved and it's great to know that they have maintained the very high standards that we expect. Thank you for supporting us again.

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Review from Julie W (Daughter of Client) published on 21 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially, like most older people, my father was resistant to having someone come in and care for him.
As time went on he started to look forward to their visits. The director and his team have provided us with consistency and peace of mind in what is a difficult time. They have flagged up issues
and concerns and have been able to accommodate all of our requests for his care, from general visits, doctors and hospital appointments.
If it wasn’t for my father moving away from the Stamford area, we would happily have continued.
Thank you.
Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind review. We have thoroughly enjoyed supporting your father and will miss our visits to him. We wish him well with his relocation to the West Country!

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Radfield Home Care Stamford, Peterborough & Rutland is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Radfield Home Care Stamford, Peterborough & Rutland is calculated as follows: ( (98 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Stamford, Peterborough & Rutland is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2021

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (14)

Meet the Team (3)

Sona

Sona Bharkhada

Job Title: Owner & Director Joined: 2024

The Stamford, Peterborough & Rutland office was established in 2019 by James and Stefania Beech, bringing quality home care built on a forty-year legacy to the Stamford area. In 2024, James passed the torch to fellow Radfield Home Care partner, Sona Bharkhada, who also runs the Leicester East, Groby & Oadby office.


Sona says: “It is especially rewarding knowing that my home care service is making a difference in the community and helping people live the best lives they can.”


Today, Radfield Home Care Stamford, Peterborough & Rutland, provides expert care services that can support individuals affected by medical conditions such as dementia, Parkinson’s disease, stroke, cancer, and respiratory failure. Our team can also help people get out and about with companionship care and trips into the community.

Rose

Rose Kreswell

Job Title: Field Care Supervisor Joined: 2019

Rose is our Field Care Supervisor and a hugely important part of our care 'family'. She acts as a mentor to the care team and upholds the highest possible standards.


Rose is a model Care Professional who loves her job. She is motivated by helping others and gains huge personal satisfaction from supporting the wellbeing of her clients and her colleagues. She has recently reached retirement age but continues to set an example to all around her with her enormous energy and enthusiasm.


Rose was recognised for her outstanding work by winning 'Employee of the Year' in the 2021 Mercury Business Awards. As Councillor Kelham Cooke, award sponsor and leader of South Kesteven District Council handed over the trophy, he commented that Rose had stood out for her many acts of kindness and the way in which she constantly went the extra mile for both her clients and her colleagues.


Rose says:
"I had always felt strongly about how important the care profession is, having personal experience of caring for members of my family. My Mum said ‘promise me you will follow your heart and work in care because you will make a great carer for somebody’. I knew this career path would make us both happy, and it has!"


We are immensely proud to have Rose as a key member of the team.

Yvonne

Yvonne Murphy

Job Title: Registered Care Manager Joined: 2022

We want to introduce you to Yvonne, registered care manager for Radfield Home Care Stamford, Peterborough & Rutland. Yvonne is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Yvonne is the key point of contact for carers, clients and their families and promotes individual wellbeing at all times.


Yvonne has an extensive background in care, spanning over 25 years. She has worked in a variety of roles in the sector, ranging from a field-based Care Professional to a registered care manager. This variety of experience really makes Yvonne ideal for the role, she has a deep understanding of the challenges facing the industry for both clients and staff.


“I have worked in Adult Social Care in a management role since April 2001 but have previously worked as a Care Professional for 5 years in a residential home. I really love being able to make a difference in people’s lives and being able to share my knowledge and experience with other Care Professionals too.”


Yvonne is a naturally caring person and strives to make a real positive difference in the lives of vulnerable people. She understands that to provide the best possible service to clients, everyone must work as a team, being supportive of all those around you to create a healthy working environment.


“Giving something back and making a difference in what can be a sad and lonely day for an individual is so important, our elder generation has given so much and helped shape the world we live in today, making them feel worthwhile and valued is so important.


The basic principles of caring for someone should be the same wherever you work. To have empathy, show dignity and respect, treat them as an individual and work together with excellent communication.”


Yvonne will be sharing her wealth of experience and knowledge with those around her to deliver a high standard of care, giving clients the support and reassurance that an experienced individual is looking after their needs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Stamford, Peterborough & Rutland to verify any information. View our terms and conditions. Radfield Home Care Stamford, Peterborough & Rutland has an Enhanced Service - more info.