Radfield Home Care Stamford, Peterborough & Rutland

Main Street, Great Casterton, Stamford PE9 4AA
Review Us
9.8 48 Reviews
  • Radfield Home Care Stamford, Peterborough & Rutland, Stamford
Radfield Home Care Stamford, Peterborough & Rutland provides a wide variety of services aimed at enhancing the quality of life for their clients. Services provided span personal hygiene, social interaction, cognitive support, medication administration, culinary services, and household chores. This comprehensive range ensures that every individual’s unique needs are fully met.

Every client benefits from a bespoke care plan tailored to their specific requirements, and the professional Care Professionals at Radfield treat everyone with the utmost respect and dignity. Their dedication to providing compassionate, personalised care stands out as a hallmark of their service.

Recognised as a Top 20 Home Care group in 2024 by homecare.co.uk and awarded “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care is celebrated for its exceptional team. Known for their warmth, integrity, and commitment to community involvement, these Care Professionals are the backbone of the organisation.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £34

Charge prices are tailored to customers, following a care consultation.

These prices are only a guideline, please contact Radfield Home Care Stamford, Peterborough & Rutland to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Sona Bharkhada (Director)

Radfield Home Care Stamford, Peterborough & Rutland Reviews (48)

Total of 48, showing 41-48
9.8

Radfield Home Care Stamford, Peterborough & Rutland has a Review Score of 9.8 (9.771) out of 10, based on 16 reviews in the last 2 years. Over all time Radfield Home Care Stamford, Peterborough & Rutland has 48 reviews.

Overall Experience

  • 42
  • 5
  • 1
  • 0
  • 0

Date Published

48
8
9
16
32
Overall Experience  Overall Experience 5.0 out of 5

Following a fall I needed assistance to stay at home. I cannot fault the speed and efficiency of setting up my requirements. Also, the very pleasant carers who visited me.

Reply from James Beech, Owner/Director at Radfield Home Care Stamford, Peterborough & Rutland

Thank you for your kind feedback. We do pride ourselves on our ability to respond quickly in situations such as yours, so it's very pleasing to know that we were able to provide the urgent assistance that you needed. We were delighted to see your rapid recovery to fitness and send you our very best wishes for the future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am caring for my Aunt diagnosed with dementia who lives on her own an hour and a half away. Radfield Home Care is helping me support my Aunt in her own home for as long as possible. The owner, care manager and their team have been extremely helpful, supportive, professional and experienced. They are
available at the end of a phone 24/7 to talk through any issues arising, enabling me to make decisions to ensure my Aunt is safe and supported effectively. She has a small team of carers who are all local, very kind and treat her with dignity and respect. I get daily updates via the app and am in regular contact by phone and email with the owner and the care manager. I do feel as if I'm part of the team working together to care for my Aunt. Their support and assistance are taking away much of the worry and pressure of caring for someone with dementia.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very thoughtful review. We do feel that we're part of a broader family team supporting your Aunt and we're delighted that it's making a real difference to you all. We look forward to continuing our very positive and constructive relationship.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the first visit, we have been so impressed by the personal care and attention given to Mum. We all as a family have total confidence in Radfield Stamford. Mum is treated with respect and looked after as if she is a member of the family. When care was halted for a while because of hospital admission
we were phoned regularly to ask after Mum's health. The care was then adapted to suit changing needs. Nothing is to much trouble. We are so very grateful and so thankful to have found this wonderful facility.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your kind words; we were really pleased to have been of service to your family. All of our carers have shared real pleasure in supporting your mother's determination to return to fitness. She has made it very easy for us to help her and it has been wonderful to see her asserting her independence in her own home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Carers all very caring, helpful and friendly.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your review and for trusting Radfield Home Care to support you. We are pleased that you are happy with the service you are receiving and that you have found our carers to be caring, helpful and friendly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Outstanding organisation and responsive service when required. Carers were consistently outstanding across all required skills, and unflinchingly kind and personable.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your very kind review. We are very proud of our great care professionals and it's pleasing to hear that you found them to be competent, kind and personable. The team thoroughly enjoyed supporting you and sharing some of your very amusing stories! I'm also pleased that we were able to adapt our service to meet your needs over time. We send you our best wishes for the future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

From the moment we phoned Radfield they were by far the most professional, caring company we’d spoken to. They arranged an initial meeting with my mother and myself to get to know every detail about my mother before coming up with a care plan that matched my mother’s needs perfectly. Each member of
staff that cared for my mother was introduced to her by the management and knew her every need before starting. The whole team are extremely efficient and genuinely care. In an emergency situation, they were very professional and actually saved my mother’s life. While my mother was in hospital I had regular phone calls from the Director to find out how she was. Before she came out of hospital a new care plan was put together to ensure all her needs were met. My mother loves every member of the care team. She is an independent woman despite her disabilities and feels extremely happy with the care they all give her. We thoroughly recommend this wonderful, caring home care service.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you so much for your lovely feedback. The whole team have thoroughly enjoyed spending time with your mother and are so pleased that our support has helped her to continue to live independently at home. It has been a great pleasure to have been of service to you all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The care and support Radfield Care are providing for my neighbour and friend is very helpful and valuable. It has taken some of the worry and stress from my shoulders, as I know she is being helped to keep safe and maintain a healthy routine. All the staff are very kind and helpful, and I know my neighbour
appreciates regular contact and assistance.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Many thanks for your kind comments. We are pleased to have helped relieve some of the pressures that you experienced whilst caring for your friend. The carers are really enjoying their time with our client and the trips out for coffee and fish and chips. It's great to hear that their time with her is appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very adaptable to my changing needs. I can't fault the expertise and commitment of the management. The carers are friendly and well trained, efficient and caring.

Reply from James Beech at Radfield Home Care Stamford, Peterborough & Rutland

Thank you very much for your positive feedback, it has been a delight to provide support for you. The team all really enjoy their visits and continue to be impressed by the great progress you are making.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Radfield Home Care Stamford, Peterborough & Rutland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Radfield Home Care Stamford, Peterborough & Rutland is calculated as follows: ( (76 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Stamford, Peterborough & Rutland is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2021

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (14)

Loading...

Meet the Team (3)

Sona

Sona Bharkhada

Job Title: Owner & Director

Joined: 2024

The Stamford, Peterborough & Rutland office was established in 2019 by James and Stefania Beech, bringing quality home care built on a forty-year legacy to the Stamford area. In 2024, James passed the torch to fellow Radfield Home Care partner, Sona Bharkhada, who also runs the Leicester East, Groby & Oadby office.


Sona says: “It is especially rewarding knowing that my home care service is making a difference in the community and helping people live the best lives they can.”


Today, Radfield Home Care Stamford, Peterborough & Rutland, provides expert care services that can support individuals affected by medical conditions such as dementia, Parkinson’s disease, stroke, cancer, and respiratory failure. Our team can also help people get out and about with companionship care and trips into the community.

Rose

Rose Kreswell

Job Title: Field Care Supervisor

Joined: 2019

Rose is our Field Care Supervisor and a hugely important part of our care 'family'. She acts as a mentor to the care team and upholds the highest possible standards.


Rose is a model Care Professional who loves her job. She is motivated by helping others and gains huge personal satisfaction from supporting the wellbeing of her clients and her colleagues. She has recently reached retirement age but continues to set an example to all around her with her enormous energy and enthusiasm.


Rose was recognised for her outstanding work by winning 'Employee of the Year' in the 2021 Mercury Business Awards. As Councillor Kelham Cooke, award sponsor and leader of South Kesteven District Council handed over the trophy, he commented that Rose had stood out for her many acts of kindness and the way in which she constantly went the extra mile for both her clients and her colleagues.


Rose says:
"I had always felt strongly about how important the care profession is, having personal experience of caring for members of my family. My Mum said ‘promise me you will follow your heart and work in care because you will make a great carer for somebody’. I knew this career path would make us both happy, and it has!"


We are immensely proud to have Rose as a key member of the team.

Yvonne

Yvonne Murphy

Job Title: Registered Care Manager

Joined: 2022

We want to introduce you to Yvonne, registered care manager for Radfield Home Care Stamford, Peterborough & Rutland. Yvonne is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Yvonne is the key point of contact for carers, clients and their families and promotes individual wellbeing at all times.


Yvonne has an extensive background in care, spanning over 25 years. She has worked in a variety of roles in the sector, ranging from a field-based Care Professional to a registered care manager. This variety of experience really makes Yvonne ideal for the role, she has a deep understanding of the challenges facing the industry for both clients and staff.


“I have worked in Adult Social Care in a management role since April 2001 but have previously worked as a Care Professional for 5 years in a residential home. I really love being able to make a difference in people’s lives and being able to share my knowledge and experience with other Care Professionals too.”


Yvonne is a naturally caring person and strives to make a real positive difference in the lives of vulnerable people. She understands that to provide the best possible service to clients, everyone must work as a team, being supportive of all those around you to create a healthy working environment.


“Giving something back and making a difference in what can be a sad and lonely day for an individual is so important, our elder generation has given so much and helped shape the world we live in today, making them feel worthwhile and valued is so important.


The basic principles of caring for someone should be the same wherever you work. To have empathy, show dignity and respect, treat them as an individual and work together with excellent communication.”


Yvonne will be sharing her wealth of experience and knowledge with those around her to deliver a high standard of care, giving clients the support and reassurance that an experienced individual is looking after their needs.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Stamford, Peterborough & Rutland to verify any information. View our terms and conditions. Radfield Home Care Stamford, Peterborough & Rutland has an Enhanced Service - more info.