Kingsley Home Care Waveney Valley supports older people to live well in their own homes across South Norfolk and North Suffolk. Operating from offices in Diss, the team covers Diss, Harleston, Bungay, Beccles, Eye, Halesworth, and the surrounding villages.
The agency offers personal care, companionship, sit-in support, and live-in care. Visits range from short daily check-ins to round-the-clock cover, giving families flexibility as needs change. Each care plan is built around...
Care Provided by Kingsley Home Care - Waveney Valley
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £31.50
- Weekly Live-in Care Fees: from £1,295
45 minute, hour or longer calls all available depending on your wants/needs. As well as Live-In care
Contact Kingsley Home Care - Waveney Valley to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Kingsley Home Care Services Ltd
- Private Owned
Person in charge
- Hannah Daley (Registered Manager)
Kingsley Home Care - Waveney Valley Reviews (25)
Kingsley Home Care - Waveney Valley has a Review Score of 9.8 (9.800) out of 10, based on 18 reviews in the last 2 years.
Over all time Kingsley Home Care - Waveney Valley has 25 reviews.
My mother has been having daily care visits from Kingsley for over a year now. She has got to know the regular carers well and enjoys their visits. It has provided security to my mum and peace of mind for me and my siblings. They go above and beyond and I rate them very highly. Would definitely recommend them as an agency.
Thank you for your lovely feedback, it's so nice to hear such positive things about our carers.
Kingsley Home Care Services have been brilliant with daily visits to my mother-in-law. They are easy to contact, helpful and very flexible when changes need to be made. The carers are kind, reliable and have been excellent. I would not hesitate in recommending their service as we have been delighted and very grateful for their superb support. Thank you very much.
Thank you for the lovely feedback, I know all the carers that went into your mother-in-law enjoyed looking after her and I will be sure to pass on your feedback.
I have only been receiving care since 30/05/23 inclusive and since that time I have been well satisfied. The carers have been courteous, punctual and have effectively taken care of my needs in the hourly period there spend with me each morning.
Thank you so much for your lovely feedback and we are so glad that you are happy with the service that we provide. I will ensure that we share your comments with the staff.
Lovely friendly carers took time to chat to him as well as assist him.
Will be using Kingsley Home Care Services again. Thank you so much.
I am very happy with the care that I get from my carer. They are very helpful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (7)
- Posted: Tuesday 14 Jan 2025Our Employee of the Month is...Rachel! ? Rachel is a big asset to the team, she is always very positive, works hard and nothing is too much trouble. She’s build...
- Posted: Friday 10 Jan 2025We are opening our office doors on 15th January 10:30 - 14:30 to the community to provide a safe, welcoming space for those feeling isolated to connect with others! Pop...
- Posted: Wednesday 08 Jan 2025In November, we held a #Christmas Card competition for children under 10 years old, asking them to design a winning card that will be sent to our clients and carers...
Awards / Recognitions (1)
- Recipient: Kingsley Home Care Services LtdDate: Friday 31 May 2024
Meet the Team (4)
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I have been in the care industry for 13 years, with the majority of my time spent in domiciliary care. I joined Kingsley because it was a family-run business that looked after all their staff. They had great benefits and I wanted to work with a company in my local area to provide the best care to local clients.
What do you find most rewarding about working in-home care?
Being able to provide short-term, end-of-life care which allows a person to pass awareness peacefully at home rather than in a hospital setting.
What is your vision for the future of this branch and the services it provides?
My vision for the future is for the branch to be even more successful, doubling the amount of hours and eventually covering a wider area so we can provide care to more people, and get the Kingsley name out even further.
What are your hobbies and passions outside of Kingsley?
I enjoy knitting and crochet, or just about anything crafty.
Helen joined us in 2025 and has been an integral part of the team - always with a big smile on her face and happy to help.
Sukie is a fantastic member of our care coordination team - helping clients find the care that suits them best.
I joined the care industry in 2010. I started my career as a domiciliary Care Support worker, then delved into residential, nursing and specialist Dementia care. I was then offered the opportunity to become a care coordinator and complete my Level 5 qualification; I jumped at this opportunity and came back into domiciliary care. I then progressed to a registered manager. I joined Kingsley because the Support Manager role immediately stood out to me. Having spent many years as a Registered Manager, I understand that support in that position can sometimes be limited. The opportunity to be part of a role dedicated to helping managers develop and succeed was something I was keen to be involved in.
What do you find most rewarding about working in home care?
I am passionate about supporting people to live independently in their own homes—the place where they feel most comfortable and where so many of their memories are held. I take great pride in promoting independence, as it is vital that individuals are encouraged and supported to continue doing the things they are able to.
I also value the support our care providers provide not only to our clients but to their families as well. It allows families to spend meaningful quality time together, while also giving them peace of mind that, when they are unavailable, their loved ones are in the safe hands of a compassionate and professional carer.
What is your vision for the future of this branch and the services it provides?
My vision is to continue supporting local communities, whether that is by meeting care needs or contributing to local initiatives and charities. I am committed to making a positive difference both through high-quality care and by actively supporting the wider community.
What are your hobbies and passions outside of Kingsley?
I don’t get a lot of time for hobbies, but family is always my priority. Spending time with the people I love is my biggest passion. That can be baking cakes or just watching TV. I do have a big love for music, and you can often find me and my daughter singing and dancing in the garden.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingsley Home Care - Waveney Valley to verify any information. View our terms and conditions. Kingsley Home Care - Waveney Valley has an Enhanced Service - more info.