Half hour, 45 minute, hour or longer calls available. As well as Live-In care
These prices are only a guideline, please contact Kingsley Home Care - Waveney Valley to find out the exact price for your requirements.
Kingsley Home Care - Waveney Valley has a Review Score of 9.9 (9.887) out of 10, based on 21 reviews in the last 2 years. Over all time Kingsley Home Care - Waveney Valley has 24 reviews.
Review from Jane V (Daughter-in-law of Client) published on 10 October 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Hannah Daley, Branch Manager at Kingsley Home Care - Waveney Valley
Thank you for the lovely feedback, I know all the carers that went into your mother-in-law enjoyed looking after her and I will be sure to pass on your feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Arthur C (Client) published on 28 July 2023
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Georgina Johnston, Operations Director at Kingsley Home Care - Waveney Valley
Thank you so much for your lovely feedback and we are so glad that you are happy with the service that we provide. I will ensure that we share your comments with the staff.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Daughter of Client) published on 19 November 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Winifred S (Client) published on 7 November 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.9 (9.887) out of 10 for Kingsley Home Care - Waveney Valley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.887 for Kingsley Home Care - Waveney Valley is calculated as follows: ( (110 Excellents x 5) + (14 Goods x 4) ) ÷ 124 Ratings = 4.887
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kingsley Home Care - Waveney Valley is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Mar 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Registered Branch Manager
Joined: 2023
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I have been in the care industry for 13 years, with the majority of my time spent in domiciliary care. I joined Kingsley because it was a family-run business that looked after all their staff. They had great benefits and I wanted to work with a company in my local area to provide the best care to local clients.
What do you find most rewarding about working in-home care?
Being able to provide short-term, end-of-life care which allows a person to pass awareness peacefully at home rather than in a hospital setting.
What is your vision for the future of this branch and the services it provides?
My vision for the future is for the branch to be even more successful, doubling the amount of hours and eventually covering a wider area so we can provide care to more people, and get the Kingsley name out even further.
What are your hobbies and passions outside of Kingsley?
I enjoy knitting and crochet, or just about anything crafty.
Job Title: Care Coordinator
Joined: 2022
When did you join Kingsley?
I joined Kingsley in March 2022
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I have been in the care industry on and off for 12 years, I joined Kingsley after I came back from travelling and moved into the Diss area.
What do you find most rewarding about working in-home care?
I like to help people and I like to know that what I do in my job does this.
What is your vision for the future of this branch and the services it provides?
My vision for the future is that we continue to grow and support the local community.
What are your hobbies and passions outside of Kingsley?
I am a passionate traveller, I love going to new countries.
Job Title: Care Coordinator
Joined: 2023
When did you join Kingsley?
May 2023
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
Have never been in care before and wanted to try something different. Met Gerri at a job fair in March 2023 and was interested and liked the vision of the company and Diss branch enthusiasm.
What do you find most rewarding about working in-home care?
Actually feeling that I’m making a positive difference to people's lives, helping them stay in their homes.
What is your vision for the future of this branch and the services it provides?
To continue to be recognised as providing outstanding service and recognised as the best in the area and also the company.
What are your hobbies and passions outside of Kingsley?
My Family, Reading, socialising, dog walking.
Job Title: Group Business Development Manager
Joined: 2020
How long have you been in the care industry, and what led you to join Kingsley HomeCare?
I joined Kingsley Healthcare as a data analyst in 2020 as part of the finance team shortly after graduating from University in Economics. I've always been interested in healthcare as well as finance, so a role involving the two really interested me. I have since been involved in a new project on the Healthcare side and joined the Kingsley Home Care team to help develop and grow the business to cover more locations and help as many people as we can live safely and comfortably in the comfort of their own homes.
What do you find most rewarding about working in-home care?
I'm really proud of the exceptional level of care our carers give - it fills me with immense pride.
What is your vision for the future of this branch and the services it provides?
My vision is that we eventually become the leading provider of home care in the UK
What are your hobbies and passions outside of Kingsley?
I enjoy going to the gym, spending time with my girlfriend, being outside and watching films & reading.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kingsley Home Care - Waveney Valley to verify any information. View our terms and conditions. Kingsley Home Care - Waveney Valley has an Enhanced Service - more info.
