Verity Healthcare - Milton Keynes

Gloucester House, 399 Silbury Boulevard, Milton Keynes MK9 2AH
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8.7 9 Reviews
  • Verity Healthcare - Milton Keynes, Milton Keynes
Verity Healthcare - Milton Keynes is a provider of high-quality home care services in the Milton Keynes area.

Person-centred care is designed around the unique care needs of the individual.

Staff are selected that are kind and compassionate and that come from a strong care background.

Candidates are carefully vetted before they are selected and are subject to CRB and full reference checks.
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Care Provided by Verity Healthcare - Milton Keynes

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26.91
  • Weekly Live-in Care Fees: £1250 – £1500

Please contact us regarding funding options and further information regarding our fees.
Fees can be tailored to needs.

These prices are only a guideline, please contact Verity Healthcare - Milton Keynes to find out the exact price for your requirements.

Contact Verity Healthcare - Milton Keynes to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Verity Healthcare - Milton Keynes to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Marsha Dyce (Registered Manager)

Verity Healthcare - Milton Keynes Reviews (9)

8.7

Verity Healthcare - Milton Keynes has a Review Score of 8.7 (8.732) out of 10, based on 6 reviews in the last 2 years.
Over all time Verity Healthcare - Milton Keynes has 9 reviews.

Overall Experience
  • 4
  • 5
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Date Published
  • 9
  • 3
  • 6
  • 6
  • 3
Reviewer Connection to Verity Healthcare - Milton Keynes
  • 3
  • 3
  • 1
  • 1
  • 1
Total of 9, showing 1-9
Review from Nighat A (Partner of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Verity health care Agency gives us a great service, the carers of my son are very hardworking, honest, friendly & punctual. I trust them. They are doing well and arrived on time every day. They work with my son very friendly.
Reply from Barbara Ofori Kyereh, Director at Verity Healthcare - Milton KeynesThank you so much for your wonderful feedback. Were truly glad to hear that you're happy with our service and that our carers have built such a positive and trusting relationship with your son. Your kind words mean a lot to our team. Well continue to ensure that our carers provide the same level of dedication, reliability, and compassion every day.
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Review from N U (Mother of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are accommodating and understand the necessary precautions to
They offer extra assistance if required
Keeping the same person or person s consistently is key to ensuring safe guarding and routine
Reply from Alain Bompeti, Registered Manager at Verity Healthcare - Milton KeynesThank you so much for your kind feedback. We're glad to hear that our carers are meeting your needs with understanding and flexibility. Your comments are truly appreciated and help us continue providing the highest standard of care.
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Review from Derek F (Husband of Client) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent and more like friends who have built up a beautiful relationship with my wife.
Reply from Alain Bompeti, Registered Manager at Verity Healthcare - Milton KeynesThank you so much for your kind words! We're thrilled to hear that our team has made such a positive impact and built such a special bond with you and your wife. We look forward to continuing to provide the best experience possible for both of you!
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Review from Rebekah R (Client) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The main Carer is kind and fulfils her basic tasks very well each day and in a timely manner.
I would like to encourage a little more initiative to look at detail and keep concentration on what could have further attention.
I am always kept informed if a carer is running late. I am also kept informed
of who is attending at the weekend.
The office staff are pleasant to speak to, on the occasions that I have met the manager, she is completely intuitive and understands all my needs. I have total confidence in the company values and the smooth running of complete care.
Reply from Alain Bompeti, Care Manager at Verity Healthcare - Milton KeynesThank you very much for your thoughtful and constructive feedback.We're delighted to hear that you feel confident in the care provided and that our main Carer is consistently kind, timely, and attentive to her daily responsibilities. It's also reassuring to know that you feel well-informed regarding schedule changes and weekend arrangements, and that your interactions with our office staff and management have been positive and supportive.We appreciate your suggestion regarding taking a little more initiative and attention to detail. This is valuable insight, and we will ensure this is communicated constructively to continue improving the overall quality of care.Your confidence in our team and our values means a great deal to us. Thank you for your continued trust in Verity Healthcare.
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Review from Kifaia R (Mother of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provider is punctual, calm, on task, friendly and hard working lady.
She understands the mood changes of my son who has autism,she understands his needs and she keeps an eye on him responsibly.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton KeynesThank you for your kind words! We're so glad to hear that the care provider is meeting your son's needs with such care and attention. It's great to know she's making a positive difference. We truly appreciate your trust in us! Thank you for choosing Verity Healthcare!
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Review from Dilkha A (Mother of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi I am really happy with your service which helped me a lot with most of the things like I can go out alone and leave my son with carer at my home and I fully trust her because she is behaving really good with me and my son the carer is really good person and helpful with my son You all have been really
friendly with me thanks.
Reply from Fjorda Cangu, Marketing Departament at Verity Healthcare - Milton KeynesThank you so much for your kind words! We're incredibly happy to hear that our services have made such a positive impact in your life. It's wonderful to know that you feel confident and comfortable leaving your son with the carer, and that they have been such a great help. At Verity Health Care, we strive to create a trusting and supportive environment for both you and your loved ones, and we're thrilled that we've been able to meet your needs. Your satisfaction means the world to us, and we're always here to help whenever you need us. Thank you for choosing Verity Health Care!
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Review from Angela S (Daughter of Client) published on 21 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Verity Healthcare carers are outstanding. They are passionate and truly caring. They had time for my mum. Their reassurances helped my mum to engage with the care and truly put my mind at rest. Although, I find it difficult to trust new people but on the first visit, I knew the carer was genuinely caring.
She genuinely wanted to know my mum and how she wanted her care delivered. She always went the extra to support my mum and me and to signpost us to other services. On my mum's birthday, we brought in beautiful flowers and lots of gifts to cheer my mum. To the carer, you're a star! Verity management hold on to this lady because she is an invaluable asset to your company and to the care industry.
Reply from Dr Barbara Ofori-Kyereh, Director at Verity Healthcare - Milton KeynesThank you, Angela. It's pleasing and heartwarming to know that Verity Healthcare carers were outstanding and met your parent's needs. Staff indicates they enjoyed working with you too and say that "Angela is a blessed soul". Thank you for being such a wonderful person.
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Review from Elaine W (Daughter of Client) published on 12 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carer that looked after my dad was very helpful, kind, professional and always wore a smile.
Really knew what my dad needed and wanted. Always made very good use of her time and nothing was a problem.
Reply from Barbara Esther, Director at Verity Healthcare - Milton KeynesElaine, thank you for your feedback. We're pleased to know that your dad was highly complimentary of Verity Healthcare and its staff.
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Review from Nazia Q (Daughter of Client) published on 31 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer supports my mum very well. She is an outstanding lady who truly cares. She has become part of our family and provides insightful advice to support my mum's condition. She has received support from Verity Healthcare management, to train in massaging and so she is able to massage my mum perfectly.
The massages help to alleviate my mum's pain and so she is able to sleep. The carer supports my mum to take measured risks to walk into her garden and enjoy her hobby and at the same time to exercise herself, especially her legs. Verity Healthcare Management is brilliant, especially one member of staff in particular. I can call her anytime and she would be there to listen and act on my requests for further help. This is a company that truly cares. I will happily recommend Verity Healthcare to many people and will continue to do so. A big thank you and well done to two staff members in particular.
Reply from Dr Barbara Ofori-Kyereh, Registered Manager/Director at Verity Healthcare - Milton KeynesThanks for such a positive review. Staff will be greatly encouraged. It is our goal and expectation that as a company we go far and beyond to provide outstanding services to all people who receive support from us. Your continuous feedback is valued and this enables us to improve continually. Thank you.
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Current Review Score: 8.7 (8.732)

Overview of Review Score

The Review Score of 8.7 (8.732) out of 10 for Verity Healthcare - Milton Keynes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.182 for Verity Healthcare - Milton Keynes is calculated as follows: ( (10 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 33 Ratings = 4.182
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Verity Healthcare - Milton Keynes is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Marsha

Marsha Dyce

Job Title: Registered Manager Joined: 2025

RGN, Mentor, BSc Law, PG Cert Medical and Health Education

Frequently Asked Questions about Verity Healthcare - Milton Keynes

What Type of Services does Verity Healthcare - Milton Keynes offer?

Verity Healthcare - Milton Keynes offers Home Care.

How many Carers does Verity Healthcare - Milton Keynes employ?

Verity Healthcare - Milton Keynes employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Verity Healthcare - Milton Keynes to verify any information. View our terms and conditions. Verity Healthcare - Milton Keynes has an Enhanced Service - more info.