





Caremark Maidstone & Swale is an in-home care provider servicing Maidstone and all surrounding areas.
They specialise in providing bespoke domiciliary care and support services for clients who choose to remain living independently at home. The support they offer can vary from short check-in visits to full-time live-in support.
Caremark Maidstone & Swale specifically offer care packages that focus on the needs of its clients, including those with dementia, cancer and...
Care Provided by Caremark Maidstone & Swale
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34.99
- Weekly Live-in Care Fees: from £1,400
- 30 Minute Visiting Care Fees: from £27.99
Please contact us for a consultation to establish an exact price based on your requirements.
Contact Caremark Maidstone & Swale to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Krystal Parkes (Registered Care Manager)
Caremark Maidstone & Swale Reviews (34)
Caremark Maidstone & Swale has a Review Score of 9.7 (9.654) out of 10, based on 13 reviews in the last 2 years.
Over all time Caremark Maidstone & Swale has 34 reviews.
The company is well over five-star. Every carer has been a credit to the company, they really make my dad important and really care about him. Always friendly and happy to be at work. All the staff are a credit to the owners. Well done to you all.
Thank you, we really appreciate your kind words. It is great to hear how we have been able to help our lovely clients and their families. Thank you also for taking the time to leave a comment.
When the two young girls came in for the first time, they were professional, courteous and showed my Mum respect and explained everything they were going to do before they carried out each task. They have made the transition from caring for my Mum easy as I was unable to continue to do this. They take time to speak with her and make her feel at ease, and now she looks forward to them coming in.
They are such wonderful young girls and they are an asset to your company.
Thank you for leaving this review. It is an absolute pleasure for Caremark Maidstone to help care for your mother. We will pass this feedback on to the carers.
Care staff always smartly dressed, arrive on time and stay for allocated time to provide an all-round service. Everything requested takes place, most importantly they cheerfully greet my disabled partner, smile, ask him how he is and listen with interest to everything he says. Carers ask him what he'd like to eat and drink. Management staff deal promptly and with my concerns. Thank you.
Thanks for your review! We are extremely happy with your feedback. We take great pride in making sure our care services are top quality. We offer the best because that's what our clients deserve! Caremark Maidstone Team.
From the management team who consistently go that extra mile to ensure that everything doesn’t just run smoothly, but that everything possible is done to brighten up my dad's day.
We have the same 2 carers who are both just the loveliest people you could ever wish to meet – and they have such a close bond with my dad, which means the world to us all.
What Caremark do is an amazingly difficult job, and I am incredibly grateful that I have them to support me and my family.
Bottom line, the cost of care is reasonable; the peace of mind is priceless.
They listened to what help I needed at home and have been able to provide the right person to do these tasks. I am very pleased with the services.
Excellent service - Caremark were really attentive to my needs and always went out their way to ensure I was fully cared for - I would definitely recommend!
Thanks for your review! We are extremely happy with your feedback. We take great pride in making sure our care is at the highest level for all our clients! Caremark Maidstone Team.
A very positive experience with Caremark. I would highly recommend their extremely professional and compassionate attitude towards their clients.
Professional and reliable service. I have found Caremark’s standard of care to be high and professional and their approach to my Mum has been warming and understanding towards her needs on all occasions. Some of the staff had gone beyond their duties in caring for her so I would like to say thank you to all staff who have and continue to attend to her.
Always on time and never gave us, as a family, any hassle.
Will definitely recommend to any professionals working that need assistance.
Great value for money!
My friend's father (very close to us) needed care after he came back from hospital after surgery. With his wife working full time, there was no choice but to get a carer to help with bathing and helping him get out of bed. The basic stuff you cannot do for a few weeks after surgery. The staff has been very considerate and understanding. Treating him like a family member. I would not hesitate to recommend Caremark Maidstone to anyone looking for personal care around the Maidstone area! Thank you again
Caremark (Maidstone) provided excellent care and service. I could not have asked for any better - would highly recommend to any one who requires similar treatments.
I am extremely satisfied with the service from the team at Caremark Maidstone! I would strongly recommend their services to everyone who needs care as they are professional, helpful and most importantly, compassionate. The office team have also been brilliant at answering all my questions and have always been reliable and responsive when needed!
A very positive experience with Caremark. They arrived on time and went over and above what was required. Cannot fault their commitment.
Thank you so much.
Excellent service! Went above and beyond to deal with and answer many of my questions. Friendly faces that make you feel safe and secure with my grandfather.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Maidstone & Swale.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (7)
Natasha started her career in the City working at some of the world’s largest Law firms before moving into the recruitment market. Although these industries helped her build on her financial background and provided a rich experience in people management, client relations and business operations, Natasha always felt that something was missing.
Based on her strong will and passion to help others, Natasha decided to leave the City and set up Caremark Maidstone. She is a strong believer in providing the very best standard of care to all those who need it.
Natasha has set up a number of initiatives in the Maidstone region including organising weekly COG clubs run by Age UK; a monthly "Chattering Chums" coffee morning in association with the West Kent Befriending Charity; and doing regular talks in community centres, parishes and libraries to name just a few. She is also proud to be a Dementia Champion.
In her spare time, Natasha enjoys spending time with family and friends, keeping fit and doing local charity work.
Krystal has worked in Health and Social Care in the Maidstone region for nearly 8 years. Having worked with a range of health care providers, she has experience in-home care, complex care and specialist care packages.
Krystal brings a wealth of knowledge to her role and is responsible for the day to day operations at Caremark Maidstone. She strongly believes in providing a first-class experience for all those who need care, and her passion, warm nature and reliability shines through in everything she does.
Krystal is highly qualified and holds a Level 5 Diploma in Management of Health & Social Care.
In her free time, Krystal enjoys spending time with her family and friends and going to the gym.
Charlie joined Caremark Maidstone in August 2020. She worked briefly in the Care field before moving into administration and operational based roles. After years of working in transport, Charlie wanted a change - she wanted to make a difference. Charlie chose to step back into the Care industry as she's always been dedicated to caring for things, big and small.
Charlie has excellent experience in scheduling, managing rotas, and being responsible for the organisational aspects of a busy workplace. She is responsible for Care Coordination at Caremark, as well as dealing with enquiries and recruitment.
In her spare time, Charlie enjoys being with her Chickens & going camping in her self-built Campervan with her Partner & stepsons along with their pack of Siberian Huskies!
Prior to joining Caremark, Jane worked in transport for 9 years, and before that she tutored young adults with learning disabilities.
Jane has been married 31 years (!), enjoys spending time with her family, and loves adventurous days out. She is extremely passionate about helping people with dementia as she had first-hand experience caring for her Father.
Lizzie joined Caremark Maidstone in April 2021 as a Field Care Supervisor. Prior to working at Caremark, Lizzie worked as a Health Care assistant in the community and within care homes. She provided a high level of care and support to a range of clients, some with learning difficulties and dementia.
In 2019, Lizzie completed an access course in nursing and health care, and this has broadened her knowledge and skillset. Along with being highly motivated, having a positive attitude, and being a caring and friendly individual, Lizzie is very well suited to the supervisor role. "Making a difference in people's lives makes it all worth while" says Lizzie.
In her free time, Lizzie spends time with her partner, children, family and friends, and enjoys going to the seaside for fish and chips.
Ellie joined Caremark Maidstone as a Care Assistant in April 2020. She then left the company before rejoining in December 2021. With a passion for care and empathy, Ellie was quickly promoted to a Field Care Supervisor position, and therefore a great example of how Caremark promote talent internally.
Ellie continues to demonstrate and build on her knowledge of the care industry whilst carrying out her duties with a positive attitude. Ellie is aiming to continue with her Health and Social Care NVQ to further develop her career.
In her free time, Ellie likes to spend time with her friends and family.
Tharandeep is passionate about the domiciliary care sector and feels that everybody should have access to the highest standards of in-home care whenever they may need it. Because of this and his wife's passion for helping others, the idea to create Caremark Maidstone was formed in late 2018.
Whilst Tharandeep doesn't have an active role in the running of Caremark Maidstone, he assists with many behind the scenes activities, including company finances, social media and facilities management.
In his free time, Tharandeep enjoys spending time with his family and friends and partaking in sports events.
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