





Care can be an extremely rewarding field to work in. Unlike many other jobs, as a support worker, you are providing a valuable service not just to the people you are caring for, but also to their friends, families and society as a whole.
A support worker can make a difference to a person's quality of life, their mood and their overall health and well-being by being on the front-line of...
Care Provided by Premium Homecare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £22
Please get in touch with our team for an individualised price based on your care requirements
Contact Premium Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Premium Homecare Ltd
- Private Owned
Person in charge
- Zoe Hughes (Area Manager)
Premium Homecare Ltd Reviews (24)
Premium Homecare Ltd has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years.
Over all time Premium Homecare Ltd has 24 reviews.
Always helpful and friendly. They phone to say they are on their way. Their timekeeping is very good. Mum is much happier with this company.
I could not have been happier. The nurses who looked after my wife in the final weeks of her life were professional, prompt, caring and kind. I would recommend them to everybody.
We are very pleased that we were able to help your wife in her final weeks. Thank you for the kind review, I will ensure this is fed-back to the the team directly. Thanks again
Amazing carers who have brought my mother-in-law out of her shell and she was pleased with the Christmas and birthday presents and cards. Also they look after their carers better than other firms in the area.
Thank you so much, we are so pleased our team has had such a positive impact on your mother-in-law, who has also been a pleasure to care for! Our team will be delighted when we share the amazing feedback!
Experience was satisfactory with staff friendly and courteous, especially my main carer. One problem was erratic timekeeping, contracted time was 8 am, but arriving much later or earlier.
Thank you so much for your feedback, we are delighted to know you were satisfied with the service we provided! We're sorry to hear about your experience with inconsistent timekeeping on your 8 am call, we understand how important it is for our care staff to be on time and we try our best to ensure...
She is a great carer.
We are very pleased to hear this! Thank you for your kind feedback.
They struggle to get to Mum sometimes due to public transport problems, but always let Mum know if they are running late.
Vert tidy and clean.
Makes my life easier, knowing they are there.
Thank you so much for your feedback! We are sorry to hear our carers are sometimes late for your mother's call - we don't like to be late either; however, in this industry, sometimes things just come up (traffic, ill team members, a call running longer than expected due to emergency, etc),...
The service has been invaluable. My parents rely on the excellent care Premium Homecare provides which makes their lives so much more comfortable. The carers are police, kind and very patient.
Thank you for your positive feedback, we are so pleased you are happy with our service provided for your parents!
Very happy with the company, and very understanding and supportive towards the patient. The carers are very well trained. Would recommend it highly. They really look after Mum very well. They take their time and do not rush the job at all. Their timekeeping is very good. Overall a very good company to deal with.
Thank you for your feed back, I will pass these kind words on to our team they will be so pleased!
They assist my husband each morning to have a shower and get dressed.
Thank you for your feed back! We are so pleased you are happy with our service provided for your husband.
I and my husband really enjoyed the care provided by the carers from Premium Homecare. The care and attention to detail have been almost perfect 9/10. All the carers who have taken care of dad have been friendly, professional and hard-working. I feel like a weight has been lifted from my shoulders with having help!
Thank you so much for your review! We are so pleased you are satisfied with the service we provide for your dad, I will pass your kind words on to the team they will be very happy to hear this!
The service provided by Premium Homecare Ltd is exactly what I need and is totally geared to my requirements. The carer is always on time, is smart and professional. She is always smiling and provides exceptional service, anticipates my needs and I cannot recommend her highly enough. Service is far superior to the other care providers I have used.
Thank you for your kind words! We will pass them on to our carers! We strive to provide such high professional quality service to all our clients and continue to do so. Our team will be so pleased to hear this.
It is a completely new experince, having just come out from a long stay in hospital. My carer has been helpful and as punctual as she's been able to. Help is at hand, but is still only two weeks since I was discharged. I've had the opportunity to listen to what help and assistance in on offer.
Hi Nicholas, thank you for taking the time to write a review; we are pleased to hear you are happy with the support and advice our carers have to offer you! We will be sure to pass on the message to our team, and we will continue to provide you with the best support possible. Take care.
Thank you to all who cared for her and the management who would also step in if there were staff shortages.
Everything was really appreciated by all her family.
Thank you so much for this feedback, Leise. We are very happy to hear that you've been impressed with the calibre of carers/management that we assigned to your mother's package of care. She was a wonderful woman and a pleasure to provide care/support for!
My carer has cared for me a few times now, and on her first time looking after me I had an asthma attack we stopped doing what we were doing, washing. She helped me through my attack and stayed until my attack was over. She knows and understands my needs cares for me very well while making me feel like a have dignity. We talk like we're friends which makes me feel relaxed and at ease.
Hi Elaine, thank you for taking the time to review our service. We value your feedback and will share this with the team, it only helps them to continue doing wonderful work. It is our pleasure to provide care for you and give you the support and help you need.
The care that I have received from Premium Care was first class. Following a fall I had to have a four times a day care package for six weeks. All my carers were helpful, and encouraging when I felt low. They were cheerful and I looked forward to seeing them, they were the main part of helping me to recover successfully.
We are really pleased to hear you feel the team in Sutton are providing 5-star care for you and they have been helpful and encouraging throughout your time with us. We will be sure to pass on your kind words to the branch who in turn will share them with the team.
Kindest regards
Some carers have a bad press, our carer must be one in a million. Could not ask for anything better.
Thank you for your positive feedback on our care worker. We will let the carer know about your feedback regarding the care she is giving to your mum.
The carers are so lovely, so happy and full of positive energy, they are always attending to our family members needs and always go the extra mile, there communication and updates are always so warming and you can tell just how much they care about their clients, another thing I would like to add is how involved the management is with the clients they come out the calls and introduce themselves. Its very comforting to know that our family members are well cared and catered for when family cant always be around 24/7, I cannot recommend this company enough, each and everyone of them brings such uniqueness to the care they deliver, we are so grateful to have them as part of our lives!
Thank you for your positive feedback and we at Premium Homecare will ensure to continue providing quality care for your grandmother.
The team attending him have been very professional and shown compassion. Very helpful.
Thank you so much for your kind words. We do have some amazing staff and as a company, we continue to support our clients and also family through end-of-life care. We will pass this message on to our employees.
I am very pleased with the carer. they are punctual and friendly, and very patient. I wouldn't hesitate to recommend this company.
Premium Homecare Ltd are a very professional organisation. Since my mum has gone out of hospital, they have shown a very caring attitude towards her care and nothing seems too much for them in making sure that all her needs are met. They are gradually building up my mum's confidence so she can lead as near as normal life as possible.
Thank you ever so much for your wonderful compliment. Premium Homecare always strives to provide tailored and professional care to our service users hence the reason why we were able to care and promote your mum's independence. We also appreciate your trust in our care workers in providing care for...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2025- Caring Good
- Effective Good
- Responsive Requires improvement
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Premium Homecare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Premium Homecare Ltd.
Meet the Team (1)
Started from Carer to field care supervision, coordinator, Payroll assistant, deputy care manager, manager and registered manager.
Qualifications:
Diploma in Business Studies, Level 3 & 5 in Health and social carer and degree in Business and healthcare management.
Registered manager for Premium Homecare Ltd.
Frequently Asked Questions about Premium Homecare Ltd
How many Carers does Premium Homecare Ltd employ?
Premium Homecare Ltd employs 32 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premium Homecare Ltd to verify any information. View our terms and conditions. Premium Homecare Ltd has an Enhanced Service - more info.