Premium Homecare Ltd

17 Gordon Road, Carshalton, SM5 3RG
Review Us
9.6 23 Reviews
  • Premium Homecare Ltd, Carshalton
Care can be an extremely rewarding field to work in. Unlike many other jobs, as a support worker, you are providing a valuable service not just to the people you are caring for, but also to their friends, families and society as a whole.

A support worker can make a difference to a person's quality of life, their mood and their overall health and well-being by being on the front-line of care delivery, helping individuals to overcome the everyday difficulties they face.

Premium Homecare will offer a very competitive pay package, flexible working hours and paid holidays.
Premium Homecare will give their staff all the support needed so that they can do their job can be to the fullest.
Premium Homecare will not only provide up to date training but also allow and encourage further progression.

Premium Homecare staff are very approachable, friendly and willing to lend an ear and hand with any issues.

Be the best you can be, become a support worker for Premium Homecare.
Show Premium Homecare Ltd on the Map

Care Provided by Premium Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22

These prices are only a guideline, please contact Premium Homecare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Premium Homecare Ltd

Person in Charge

  • Zoe Hughes (Area Manager)

Premium Homecare Ltd Reviews (23)

9.6

Premium Homecare Ltd has a Review Score of 9.6 (9.571) out of 10, based on 8 reviews in the last 2 years.
Over all time Premium Homecare Ltd has 23 reviews.

Overall Experience
  • 19
  • 4
  • 0
  • 0
  • 0
Date Published
  • 23
  • 1
  • 1
  • 8
  • 15
Reviewer Connection to Premium Homecare Ltd
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Richard F (Husband of Client) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was much appreciated that my wife's carer had a great deal of experience and could therefore bring welcome advice.
Reply from Mariama Hawa Mustapha, Director at Premium Homecare Ltd
Thank you for your positive feedback, much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A P (Son of Client) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Premium Homecare to look after my father ad he is needing more help lately. Premium Homecare are always polite and helpful and take good care of my father. Also, any questions management are always very helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J W (Nephew of Client) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been given the support he needs by Premium Homecare Ltd which will help him gain independent lively hood. They had kept the fundamental home and health care standard which really tailored to meet my uncle's needs, they have kept him away from harm, neglect and abuse. He has been treated
with dignity and respect at all times. We as a family do appreciate the service my uncle is getting from Premium Homecare Ltd.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Premium Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Premium Homecare Ltd is calculated as follows: ( (37 Excellents x 5) + (11 Goods x 4) ) ÷ 48 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Premium Homecare Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Hawa Mustapha

Job Title: Registered Manager Joined: 2019

I have been in health and social care sector for the past 15yrs
Started from Carer to field care supervision, coordinator, Payroll assistant, deputy care manager, manager and registered manager.
Qualifications:
Diploma in Business Studies, Level 3 & 5 in Health and social carer and degree in Business and healthcare management.


Registered manager for Premium Homecare Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premium Homecare Ltd to verify any information. View our terms and conditions. Premium Homecare Ltd has an Enhanced Service - more info.