Serenity Care Solent Ltd

Care has always been a family tradition, lovingly passed down through the generations.

Beverley’s Nan, Joy, along with her Uncle Ron and Auntie Cath, owned a care home in Launceston, Cornwall, for many years. As a child, Beverley spent countless summer holidays helping her family there, experiencing first-hand the warmth, dedication, and compassion that defined their approach to care. Joy was a remarkable woman who proudly celebrated her 100th birthday in 2024. Sadly, she passed away in 2025. She truly was an inspiration, and her legacy continues to guide everything Beverley does.

Inspired by Joy, Ron, and Cath—and by the values instilled in her from a young age—Beverley began her own journey in care. She first worked weekends in a nursing home in Alverstoke while studying Health and Social Care at college, where she achieved her NVQ Level 2 and Level 3 qualifications.

After completing college, Beverley moved into full-time work as a Carer in a nursing home in Hill Head, spending three years building on the skills she had learned and developing her natural ability to provide care with empathy and understanding.

She later transitioned into community-based care with Hampshire County Council before taking on a new challenge: supporting a private customer with physical disabilities who required 24-hour care. During this role, she also progressed into assistant managerial responsibilities, further strengthening her leadership and specialist care skills.

Determined to continue growing, Beverley stepped into the demanding position of Care Coordinator for a national home care company. Her dedication and capability quickly saw her progress to Registered Care Manager of a busy branch delivering more than 1,000 hours of care each week. During this time, she worked towards and achieved her QCF Level 5 in Care Management, all while ensuring that both customers and staff were supported with genuine compassion and respect.

Beverley’s commitment and excellence were recognised on two occasions when her branch was awarded Regional Branch of the Year.

In 2019, Beverley took the biggest step of her career and founded Serenity Care Solent, bringing with her more than 25 years of experience in the care sector. Her vision was clear: to provide the highest standard of home care to people in their own homes, delivered with kindness, dignity, and a truly personal touch.

Today, Beverley is proud to be fulfilling that passion through her own company, continuing the legacy of her family and honouring the inspiration of her beloved Nan Joy. Serenity Care Solent stands as a testament to those values—quality care, heartfelt support, and a commitment to making a genuine difference in people’s lives.

Beverley Mander

Chantelle brings a wealth of experience, dedication and compassion to her role at Serenity Care. She joined the company in 2021 as a carer and, through her commitment, knowledge and genuine passion for care, progressed into an office-based role in 2023. She now proudly serves as Deputy Manager for our Lee-on-the-Solent branch, supporting our Gosport services.

Throughout her time with Serenity Care, Chantelle has played a vital role in ensuring the consistent delivery of high-quality, person-centred care to clients in their own homes. Her background in field supervision means she has a deep understanding of both the practical and emotional aspects of care, enabling her to effectively support our teams and advocate for our clients.

Chantelle acts as a key link between the office team, care staff and the families we support. She regularly reviews care packages, oversees risk assessments, and ensures care plans remain accurate, responsive and tailored to each individual’s needs. Her proactive approach ensures that any changes in a client’s condition or circumstances are identified promptly and managed with professionalism and sensitivity.

In her leadership role, Chantelle continues to mentor and support care staff, helping to uphold the high standards Serenity Care is known for. She works collaboratively with health and social care professionals, families and our internal teams to maintain continuity, quality and trust across the service.

Chantelle’s dedication, attention to detail and genuine passion for care make her an invaluable part of the Serenity Care leadership team and a strong support to both our staff and the communities we serve.

Holly joined Serenity Care earlier this year (2025) with a strong background in care and care coordination. Holly has brought a caring and supportive way of working to the role and is already popular with the customers and carers.

As one of our Care Coordinators, Holly plays a key role in delivering seamless, high-quality, person-centred care to clients. They manage care visit schedules, provide essential support to carers, and maintain ongoing communication with both clients and care staff. By working closely with families, healthcare professionals, and various teams within Serenity Care, they help ensure each client receives consistent and compassionate care. In addition, they oversee service quality, address any concerns that may arise, and contribute to building a culture rooted in respect, reliability, and dignity throughout the care process.

Katie joined us in 2026 and brings with her a genuine and caring attitude, along with a wealth of experience in care. She is a fantastic addition to the team, and we look forward to working together.

Jeanette has a huge amount of experience in care both in and out of the office, her current role is essential to the smooth running of the office and of our recruitment. Daily communication with potential new carers as well as general administration duties.

Stephen works behind the scenes on compliance, marketing and the operational side of the company, he has come from a business development background where compliance was high on the agenda.

Stephen has been working with the company since its start in 2019 and joined full-time at the end of 2021.