The care team are true to the company name “Serenity”. Calm, peaceful and tranquil caring people
Fi B (Daughter of Client)
Serenity carers are professional/polite and care for the people they look afte
Graham G (Son of Client)
He loves the carers coming in; they are very polite and chat with him
Jeanette O (Daughter-in-law of Client)
At Serenity Care, we are dedicated to delivering person-centred care that is thoughtfully tailored to the unique needs, preferences, and lifestyle of each individual we support. We believe that no two people are the same, which is why every care plan is carefully designed in collaboration with the the person or persons receiving care and their loved ones to ensure a personalised and respectful approach that promotes independence, dignity, and overall well-being.
Our visiting home care services are charged at an hourly rate, with a minimum call duration of 30 minutes . These shorter visits are charged at a much lower rate than a full hour, ensuring flexibility and cost-effectiveness for those who may only require brief support with daily routines, such as medication prompts, meal preparation, personal care, or companionship.
We also offer comprehensive overnight care options to provide reassurance and assistance throughout the night. Clients can choose between sleep-in nights, where a carer is present in the home and available if needed, or waking nights, where the carer remains awake and alert throughout the night to offer continuous support. Pricing for overnight care is available on a per-night or weekly basis and is determined according to the specific level of support required.
At Serenity Care, our live-in care service offers round-the-clock, one-to-one support in the comfort and familiarity of your own home. A dedicated, carefully matched carer lives with you to provide personalised assistance throughout the day and night, ensuring your physical, emotional, and social needs are fully met. Whether you need help with personal care, mobility or medication support,
Our services extend to both individuals and couples, allowing families to stay together while receiving the care they need. Whether you require short-term assistance, long-term support, or specialised care, Serenity Care is here to create a solution that fits seamlessly into your life.
These prices are only a guideline, please contact Serenity Care Solent Ltd to find out the exact price for your requirements.
Serenity Care Solent Ltd has a Review Score of 9.9 (9.917) out of 10, based on 24 reviews in the last 2 years.
Over all time Serenity Care Solent Ltd has 42 reviews.
4.0 out of 5
Thank you for taking the time to post a review of our services, it means a lot, we are pleased that you are happy with our service and we aim to continue to provide the highest level of person centred care.
5.0 out of 5
Thank you for such a lovely and kind-worded review, our aim is to ensure that the care we provide is person-centred and tailored to individuals, it makes us feel proud to know that the care provided is just what your nan wants.
The Review Score of 9.9 (9.917) out of 10 for Serenity Care Solent Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Serenity Care Solent Ltd is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
With over 30 years of experience in adult social care, Beverley founded Serenity Care Solent with a vision to provide compassionate, person-centred home care to adult individuals and couples in their own homes. She is passionate about providing high-quality home care that makes a real difference in the lives of our customers and their families. Beverley leads the team with an unwavering commitment to ensuring our clients receive the highest standards of care for their individual needs.
Chantelle is one of our Field Care Supervisors and has a wealth of experience in care, joining Serenity Care in 2021 and moving to an office position in 2023, Chantelle plays a vital role in ensuring the delivery of high-quality, person-centred care to clients in their own homes. She serves as a key link between the office team, care staff, and clients, regularly visiting service users to assess their needs, monitor care plans, and ensure that care is delivered safely and effectively. As one of our Field Care Supervisors, Chantelle supports and mentors carers in the field, offering guidance, conducting spot checks, and delivering training to uphold high standards. She is also responsible for carrying out risk assessments, updating care plans, collaborating with other care professionals, and responding promptly to any changes in a client’s condition or feedback from families. Her proactive approach helps maintain consistency, quality, and trust throughout the care service.
Stephen works behind the scenes on compliance, marketing and the operational side of the company, he has come from a business development background where compliance was high on the agenda.
Stephen has been working with the company since its start in 2019 and joined full-time at the end of 2021.
Jeanette has a huge amount of experience in care both in and out of the office, her current role is essential to the smooth running of the office and of our recruitment. Daily communication with potential new carers as well as general administration duties.
Marshie has been with Serenity Care since 2023, joining us from a life time career in care, she initially started as one of our care coordinators and has progressed onto become our Care & Training Supervisor, as the job title suggestions this involves training our new carers, in addition Marshie supports customer meetings and assessments and is fully involved with care plans and compliance.
Jess has been with Serenity Care since 2023 as a carer and has progress into the office and become one of our Field Care Supervisors in 2024, Jess plays a vital role in ensuring the delivery of high-quality, person-centred care to clients in their own homes. They act as a key link between the office team, care staff, and clients, regularly visiting service users to assess their needs, monitor care plans, and ensure that care is being delivered safely and effectively. As Field Care Supervisor she supports and mentors carers in the field, providing guidance, spot checks, and training to maintain high standards. She is also responsible for conducting risk assessments, updating care plans, working with other care professionals and responding promptly to any changes in a client’s condition or feedback from families. Their proactive approach helps maintain consistency, quality, and trust across the care service.
Holly joined Serenity Care earlier this year (2025) with a strong back ground in care and care coordinating, Holly has brought a caring and support way of working to role and is already popular with the customers and carers.
As the one of our Care Coordinators Holly plays a key role in delivering seamless, high-quality, person-centred care to clients. They manage care visit schedules, provide essential support to carers, and maintain ongoing communication with both clients and care staff. By working closely with families, healthcare professionals, and various teams within Serenity Care, they help ensure each client receives consistent and compassionate care. In addition, they oversee service quality, address any concerns that may arise, and contribute to building a culture rooted in respect, reliability, and dignity throughout the care process.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Serenity Care Solent Ltd to verify any information. View our terms and conditions. Serenity Care Solent Ltd has an Enhanced Service - more info.
