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Helping Hands Home Care (Wakefield)

11a Wood Street, Wakefield WF1 2EL
Helping Hands Home Care Logo
Helping Hands Home Care (Wakefield) logo
Helping Hands Home Care (Wakefield), Wakefield
Helping Hands Home Care (Wakefield), Wakefield
Helping Hands Home Care (Wakefield), Wakefield

Helping Hands Home Care (Wakefield) offers domiciliary care in the comfort of your own home, covering Batley, Dewsbury, Castleford, Darton, Knottingley, Mapplewell, Middlestown, Milnthorpe, Netheron, Normanton, Norristhorpe, Ossett, Pontefract, Tingley, Walton, Woolley and the surrounding areas.

Whether you need 30-minute visits throughout the week to support with cooking and cleaning, short-term care whilst your usual caregiver takes a break or round-the-clock support with live-in care; these caring professionals will provide unique...  

Care Provided by Helping Hands Home Care (Wakefield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35.20
  • Weekly Live-in Care Fees: from £1,825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Wakefield) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Wakefield) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Helping Hands Home Care (Wakefield) Reviews (25)

8.5

Helping Hands Home Care (Wakefield) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Helping Hands Home Care (Wakefield) has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Sue S (Daughter of Client) published on 2 September 2021 Submitted via Website
Overall Experience

I can't thank the manager and the Helping Hands team enough for the care they provided for my dad in his home. They were so responsive and caring, with excellent communication, especially when there was an issue. I would have no hesitation in recommending them.

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Management
Treated with Dignity
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Review from B R (Client / Service User) published on 26 August 2021 Submitted via Postal Card
Overall Experience

Happy to have all my carers. They are all so good to me.

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Management
Treated with Dignity
Value for Money
Review from Gordon T (Husband of Client) published on 26 August 2021 Submitted via Postal Card
Overall Experience

Pleased with the service. Very good.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from Marion R (Client / Service User) published on 26 August 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the care given by the carers. This includes the acts of kindness by one staff member in particular on 11/8/21.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Friend of Client) published on 19 July 2021 Submitted via Postal Card
Overall Experience

Medication administration generally satisfactory, but has to be carefully monitored to ensure tablets have all been administered. Provision of meals - not all the carers are capable of cooking a balanced meal using only a microwave and seem unable to read and undertake the instructions on packets and then serve the meals to look attractive, ie. mix all the food together and don't add salad, extra veg and gravy, even though they are all available. Do not ensure food is eaten before the call is ended. Household duties - no tie-up between carers; don't work together and leave it for next one to do, hence tasks never done. Even though deep cleaning is listed still not carried out, hence areas left in dirty conditions. General - too much time is used upon call by writing a detailed history of what they have done. Suggest an app could be used on their phone, which they could have a tick list and it would be accessible by the office team and other career and authorised people.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 July 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Wakefield).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Wakefield).

Meet the Team (1)

Margaret Smith Job Title: Branch Care Manager
Margaret Smith
I have worked with Helping Hands for nearly five years, starting as a carer and progressing
to Branch Manager in January 2024. With experience in care since age 18, including brain
injury support, I find Helping Hands exceptional, valuing carers and providing outstanding
care. A mum of three grown-up children, I enjoy spending time with them, walking, and

socialising with friends. Helping Hands truly goes above and beyond for everyone.

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