CRC Care Ltd

Fleming Suite, Gatehouse Building, Westway Business Park, 35 Porterfield Road, Renfrew PA4 8DJ
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9.7 35 Reviews
  • CRC Care Ltd, Renfrew
CRC Care Ltd is a leading provider of home care services in Scotland, dedicated to supporting individuals to maintain their independence within the comfort of their own homes. They offer a comprehensive range of services tailored to meet the unique needs of each individual. These services include Personal Care, Medication administering & prompting, Domestic Services/Home Help, Food Preparation & Serving, Companionship, Dementia Care and Live in Care to name a few. Daily care services available throughout the year; live-in care for round-the-clock assistance; overnight services for additional reassurance; and respite care to allow family caregivers to take a break.

CRC Care Ltd is committed to enhancing the quality of life for service users, even specialising in support for individuals living with dementia, Parkinson’s disease, motor neurone disease, and multiple sclerosis. The team prioritises a person-centred approach that promotes dignity, safety, and well-being.

The company invests in highly trained and compassionate care staff, selecting individuals for their skills, aptitude, and dedication to meeting clients’ needs. With a focus on professional development and continuous training, CRC Care Ltd ensures the delivery of high-quality care services 365 days a year.
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Care Provided by CRC Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.50
  • Weekly Live-in Care Fees: from £1550

Full Services Offered & Pricing details available on request. Please contact us for our services offered & pricing document.

These prices are only a guideline, please contact CRC Care Ltd to find out the exact price for your requirements.

Contact CRC Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact CRC Care Ltd to get a personalised quote.

Good to Know

Owner

  • CRC Care Ltd
  • Privately Owned

Person in Charge

  • Satyabhama Leena Domun (Registered Service Manager)

CRC Care Ltd Reviews (35)

9.7

CRC Care Ltd has a Review Score of 9.7 (9.735) out of 10, based on 29 reviews in the last 2 years.
Over all time CRC Care Ltd has 35 reviews.

Overall Experience
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Date Published
  • 35
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Reviewer Connection to CRC Care Ltd
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Total of 35, showing 1-20
Review from Sandra R (Daughter of Client) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers to be fabulous with Dad, they are very friendly and helpful and meet Dad's needs on a daily basis. Dad's words: I would be lost without these men, I am not able to get washed and dressed, they assist and feed me every day. Dad likes to know who is coming each day and looks forward
to seeing the boys. I am very happy at the care and attention Dad receives as due to work I am not able to get Dad up and ready. Thank you, we appreciate the team Dad has.
Reply from Vhari Mckinnon, Deputy Manager at CRC Care LtdHi Sandra,

Thank you so much for taking the time to share such a thoughtful and kind review. We're absolutely delighted to hear how well supported your Dad feels by our care team, and it truly means a lot to us to read in his own words about the difference they make to his everyday life.

Our carers take great pride in providing consistent, friendly and dignified care, so it is wonderful to know that your Dad enjoys seeing familiar faces and feels comfortable and supported each day. Your kind feedback about the team and the reassurance this gives you while balancing work commitments is sincerely appreciated.

Your feedback means a great deal to us, and we will be sure to pass your lovely comments to the staff team involved, as feedback like this is incredibly motivating for them. Thank you again for your trust in CRC Care Ltd - it is a privilege to support your Dad and your family.

With kind regards,
CRC Care Ltd
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Review from Paula M (Daughter of Client) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
CRC are a very good agency, very engaging and responds to any issues quickly. All carers are good, efficient and professional. Could improve on timing of visits. But overall, a great agency to work with.
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Review from Cath E (Wife of Client) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband received care at home from CRC Care, Renfrew over the past year.
Both the female and male carers who attended my husband were professional in their approach and were also, respectful, kind, caring and many had a sense of humour which was lovely and appreciated.
It is difficult for those
of us who have been independent all of our lives, to accept carers coming into our homes, but the quality and kindness of carers truly makes a difference to the changes we have to accept. And the carers from CRC certainly did that for us. My husband sadly passed away in November '25. But we wanted to express our thanks and gratitude to CRC, and particularly to their carers. We appreciate all that you did. With kindest regards and best wishes to all!
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Review from S B (Nephew of Client) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I have been happy with the level of care provided to Cathy by all of the carers. The girls that visit are always pleasant & do what is required for Cathy in order to make her life a little bit easier.
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Review from Lucy S (Granddaughter of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cant thank CRC Care enough the team members who were coming in and dealing with my papa were absolutely fantastic unfortunately due to my papa being in hospital we now have another care system coming in which will be sorted soon
But I would like to say to Faith Caroline and Baba thank you so much
for everything for trying to make my papa laugh on his down days means the world and more and picking myself up and gran when we were feeling down
Yous honestly go above and beyond yous really do and I really do hope to see yous back with my papa as we are missing yous so much
But honestly yous are an amazing bunch of people and we were gutted to hear that you's weren't coming back but hopefully we get yous sorted
I will be recommending yous to everyone who is needing carers cause I wouldn't look anywhere else
Thank you so much again
Reply from David Longwe, Senior Manager at CRC Care LtdThank you so much for your kind and heartfelt review Lucy. We are really happy to know that you were very happy with our care and support for your papa. It was a privilege to support your papa and your family, and we are incredibly proud of Faith, Caroline and Babatunde who are a great asset to our team. Your words about the care, compassion and support they provided - especially during difficult moments - will be shared with them and warmly appreciated.
We wish your papa all the very best and hope circumstances may allow us to support him again in the future. Thank you also for recommending CRC Care; it is the highest compliment we could receive.
Kind Regards
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Review from Margaret Ann W (Daughter of Client) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent compassionate carers. All carers are very professional, friendly, really efficient and always smiling. The support the carers provide is very reliable and the care provided is of a very high standard. Thank you!
Reply from Satyabhama Domun, Registered Service Manager at CRC Care LtdThank you so much, Margaret, for taking the time to share such a heartfelt review. Your kind words about our carers mean more to us than we can express. Feedback like yours truly touches every single one of us at our core and reminds us exactly why we do what we do each day.
We are also delighted to hear that you find our team professional, friendly, reliable, and caring. Knowing that our support makes a positive difference to your family is incredibly uplifting for the whole team.
Thank you again for your thoughtful words. We deeply appreciate you taking the time to leave this review and we look forward to continuing to support your loved one with the same high standard of care.
Warmest regards,
CRC Care Ltd
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Review from John R (Client) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, very satisfactory. One complaint; until recently, my carer kept changing, often from one day to the next. Much better to have the same person every day.
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Review from K B (Granddaughter of Client) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers that come are all very friendly and pleasant. It took my gran a long time to adjust to the new care team with the addition of males. Her dementia worsened to the point she was very upset when carers tried to attend to her, but they remained patient and calm, and my gran is becoming more comfortable
as time goes on. High turnover of staff can be confusing and disconcerting for her.
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Review from L M (Granddaughter of Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers that regularly attend to my grandad are very kind, friendly and thoughtful.
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Review from J S (Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My present carers who are angels.
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Review from A M (Client) assisted by family/friend published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive - always treated with dignity.
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Review from Wilma C (Wife of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are veyr happy with the respite care and support we receive from CRC Care. My husband has built up a good relationship with his carers and find the staff to be very courteous, polite and knowledgeable.
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Review from T K (Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received care from CRC Care Ltd for approximately 2 years. The care I receive is excellent. I am treated with dignity and respect (which makes personal care so much easier to receive). The carers are well trained, kind and pleasant. They always take moment to chat (they may be the only faces
I see in a week). Finally, I have a dog (in training as a support animal) and they are wonderful to him which is very touching to me. I highly recommend CRC.
Reply from David Longwe, Senior Manager at CRC Care LtdThank you so much for your kind words and for taking the time to share your experience with CRC Care Ltd. We are delighted to hear that you feel supported, respected, and well cared for by our team. Our carers take great pride in providing compassionate, person-centred care, and it's wonderful to know that their kindness and professionalism have made such a positive difference to you - and even to your lovely dog! We'd absolutely love to see some photos of him as he continues his training as a support animal because he's a much-loved part of our visits too!Thank you again for your recommendation and for trusting us with your care. We look forward to continuing to support you with the same high standard of service for years to come.Warm regards,The CRC Care Ltd Team
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Review from Maureen M (Client) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class friendly support & care. Doing a difficult job.
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Review from M R (Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers provide excellent personal care. I am transferred from bed to wheelchair using hoist. This is done efficiently and with care. Carers encourage and support my independence. They are aware of my individual needs. I cannot rate Value for Money as my care is provided free in Scotland.
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Review from Christopher W (Husband of Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always received very good care, very happy with service.
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Review from M Y (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care I get and staff are always kind.
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Review from Agnes M (Client) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get on with everyone who comes to me. They are doing a great job and are good at helping me. We have a good laugh. I would not manage the things they do for me.
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Review from C M (Daughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the service provided by CRC Care Ltd. From the outset communication was easy and friendly and the team understood our needs and were clear about what they could to support them. The staff who came to the house as carers and home helps made our parents feel relaxed
and reassured. They were friendly and went beyond the cursory chat and had proper conversations so our parents felt they had a positive relationship with them. As we don't live nearby, it was very reassuring for us that our parents were being kept an eye on and cared for by such lovely people.
Reply from Satyabhama Domun, Service Manager at CRC Care LtdThank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your family have been happy with the care and support provided by our team. It means a great deal to us to know that your parents felt relaxed, reassured, and enjoyed meaningful conversations with our staff - building those genuine relationships is at the heart of what we do!We also understand how important it is to have peace of mind when you're not living nearby so we're so pleased that we've been able to provide that reassurance. Your feedback is incredibly encouraging for our team, and we'll be sure to share your lovely words with them.Thank you again for your trust and support.
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Review from Helen M (Niece of Client) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent service is provided to both my aunt and uncle. Care is always taken to ensure all their needs are catered for. All the carers coming to the house are professional and their desire to provide quality care with dignity is always evident. My aunt and uncle frequently praise the carers to me
and tell me how safe and well cared for they feel. This gives me and the rest of the family peace of mind. Meals are prepared with care and choices always offered with snacks left for between meals.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for CRC Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for CRC Care Ltd is calculated as follows: ( (129 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 170 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for CRC Care Ltd is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 15 Sep 2025
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about CRC Care Ltd

What Type of Services does CRC Care Ltd offer?

CRC Care Ltd offers Home Care.

How many Carers does CRC Care Ltd employ?

CRC Care Ltd employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CRC Care Ltd to verify any information. View our terms and conditions. CRC Care Ltd has an Enhanced Service - more info.