CRC Care Ltd

Fleming Suite, Gatehouse Building, Westway Business Park, 35 Porterfield Road, Renfrew PA4 8DJ
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9.7 26 Reviews
  • CRC Care Ltd, Renfrew
CRC Care Ltd is a leading provider of home care services in Scotland, dedicated to supporting individuals to maintain their independence within the comfort of their own homes. They offer a comprehensive range of services tailored to meet the unique needs of each individual. These services include Personal Care, Medication administering & prompting, Domestic Services/Home Help, Food Preparation & Serving, Companionship, Dementia Care and Live in Care to name a few. Daily care services available throughout the year; live-in care for round-the-clock assistance; overnight services for additional reassurance; and respite care to allow family caregivers to take a break.

CRC Care Ltd is committed to enhancing the quality of life for service users, even specialising in support for individuals living with dementia, Parkinson’s disease, motor neurone disease, and multiple sclerosis. The team prioritises a person-centred approach that promotes dignity, safety, and well-being.

The company invests in highly trained and compassionate care staff, selecting individuals for their skills, aptitude, and dedication to meeting clients’ needs. With a focus on professional development and continuous training, CRC Care Ltd ensures the delivery of high-quality care services 365 days a year.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.50
  • Weekly Live-in Care Fees: from £1550

Full Services Offered & Pricing details available on request. Please contact us for our services offered & pricing document.

These prices are only a guideline, please contact CRC Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • CRC Care Ltd

Person in charge

  • Satyabhama Leena Domun (Registered Service Manager)

Admission Criteria

  • None

CRC Care Ltd Reviews (26)

9.7

CRC Care Ltd has a Review Score of 9.7 (9.720) out of 10, based on 20 reviews in the last 2 years.
Over all time CRC Care Ltd has 26 reviews.

Overall Experience
  • 18
  • 7
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  • 1
Date Published
  • 26
  • 14
  • 20
  • 20
  • 6
Reviewer Connection to CRC Care Ltd
  • 13
  • 5
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Total of 26, showing 1-20
Review from J S (Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My present carers who are angels.
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  • Treated with Dignity
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Review from A M (Client) assisted by family/friend published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive - always treated with dignity.
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Review from Wilma C (Wife of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are veyr happy with the respite care and support we receive from CRC Care. My husband has built up a good relationship with his carers and find the staff to be very courteous, polite and knowledgeable.
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Review from T K (Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have received care from CRC Care Ltd for approximately 2 years. The care I receive is excellent. I am treated with dignity and respect (which makes personal care so much easier to receive). The carers are well trained, kind and pleasant. They always take moment to chat (they may be the only faces
I see in a week). Finally, I have a dog (in training as a support animal) and they are wonderful to him which is very touching to me. I highly recommend CRC.
Reply from David Longwe, Senior Manager at CRC Care Ltd

Thank you so much for your kind words and for taking the time to share your experience with CRC Care Ltd. We are delighted to hear that you feel supported, respected, and well cared for by our team. Our carers take great pride in providing compassionate, person-centred care, and it's wonderful to know that their kindness and professionalism have made such a positive difference to you - and even to your lovely dog! We'd absolutely love to see some photos of him as he continues his training as a support animal because he's a much-loved part of our visits too!Thank you again for your recommendation and for trusting us with your care. We look forward to continuing to support you with the same high standard of service for years to come.Warm regards,The CRC Care Ltd Team

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Review from Maureen M (Client) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class friendly support & care. Doing a difficult job.
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Review from M R (Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers provide excellent personal care. I am transferred from bed to wheelchair using hoist. This is done efficiently and with care. Carers encourage and support my independence. They are aware of my individual needs. I cannot rate Value for Money as my care is provided free in Scotland.
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Review from Christopher W (Husband of Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always received very good care, very happy with service.
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Review from M Y (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care I get and staff are always kind.
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Review from Agnes M (Client) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I get on with everyone who comes to me. They are doing a great job and are good at helping me. We have a good laugh. I would not manage the things they do for me.
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Review from C M (Daughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the service provided by CRC Care Ltd. From the outset communication was easy and friendly and the team understood our needs and were clear about what they could to support them. The staff who came to the house as carers and home helps made our parents feel relaxed
and reassured. They were friendly and went beyond the cursory chat and had proper conversations so our parents felt they had a positive relationship with them. As we don't live nearby, it was very reassuring for us that our parents were being kept an eye on and cared for by such lovely people.
Reply from Satyabhama Domun, Service Manager at CRC Care Ltd

Thank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your family have been happy with the care and support provided by our team. It means a great deal to us to know that your parents felt relaxed, reassured, and enjoyed meaningful conversations with our staff - building those genuine relationships is at the heart of what we do!We also understand how important it is to have peace of mind when you're not living nearby so we're so pleased that we've been able to provide that reassurance. Your feedback is incredibly encouraging for our team, and we'll be sure to share your lovely words with them.Thank you again for your trust and support.

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Review from Helen M (Niece of Client) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent service is provided to both my aunt and uncle. Care is always taken to ensure all their needs are catered for. All the carers coming to the house are professional and their desire to provide quality care with dignity is always evident. My aunt and uncle frequently praise the carers to me
and tell me how safe and well cared for they feel. This gives me and the rest of the family peace of mind. Meals are prepared with care and choices always offered with snacks left for between meals.
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Review from Carol M (Client) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had three years of CRC in the mornings. During this time, I have been treated by staff members in a kind, helpful manner.
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Review from Irene I (Wife of Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are absolutely delighted with the care my husband received. The two carers who attend are very polite, caring and treat my husband with respect. They spend as much time as my husbands needs never rushing him.
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Review from L A (Wife of Client) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers I have found to be respectful and very caring. They always have a kind word say to husband.
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Review from Elizabeth Y (Wife of Client) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has had very good care and attention from your very knowledgeable staff. Courteous at all times and my husband is very comfortable with their care. We are vary happy to rely on them and their smiles in the morning - lift our day.
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Review from E R (Client) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being a service user I have been treated with the upmost dignity and respect all the staff that attend are very professional and caring and privacy. Staff are very family friendly and approachable.
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Review from G D (Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the care & support I receive from the service. The carers are patient, understanding & aware of my particular needs. All carers are professional, with a kind and supportive manner - excellent communicated. Many many thanks. Your care is so much appreciated.
Reply from David Longwe, Senior Manager at CRC Care Ltd

Thank you very much for your review and kind words about our care team. We'll certainly pass this onto them and take great pleasure in doing so. We are thrilled you're happy with the care & support you're currently receiving from CRC Care Ltd and you are most welcome!

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Review from William G (Client) assisted by family/friend published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care I am currently receiving. The carers are friendly and helpful. They always ask before doing tasks and ask if there is anything else they can do.
Reply from David, Senior Manager at CRC Care Ltd

We're glad you're happy with the care and support you're currently receiving William and thank you for your positive comments about the staff - it's always good to receive feedback from our service users whom we value and care for so much.

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Review from Shirley M (Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good on whole service though some issues with being too heavy with PC. Also not consistent with care staff as the carers here get moved to other areas so break down with the same carers. Happy overall with staff.
Reply from David, Senior Manager at CRC Care Ltd

Thank you for your feedback Shirley and glad that you're overall happy with the staff who attend to you. We will take the feedback on the consistency of care staff onboard and certainly work to improve this urgently! We do always endeavor to keep the same team of care staff to maintain consistency and level of Care/Support.

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Review from M H (Wife of Client) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carer is an amazing person. Kind, attention to detail is fantastic. Always pleasant. We have had several carers who need further training.
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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for CRC Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.720 for CRC Care Ltd is calculated as follows: ( (89 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.72
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CRC Care Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 13 Nov 2024
How well do we support people's wellbeing?
Adequate (3)
How good is our leadership?
Adequate (3)
How good is our staff team?
Adequate (3)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about CRC Care Ltd

What Type of Services does CRC Care Ltd offer?

CRC Care Ltd offers Home Care.

How many Carers does CRC Care Ltd employ?

CRC Care Ltd employs 84 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CRC Care Ltd to verify any information. View our terms and conditions. CRC Care Ltd has an Enhanced Service - more info.