Leah Care

The Hub, Roffey Park Institute, Forest Road, Horsham RH12 4TB
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10 43 Reviews
  • Leah Care, Horsham
Operating in Horsham, Billingshurst and the surrounding areas, Leah Care specialises in providing home care and daily living assistance to a variety of individuals.

They understand that no one care plan fits all and will take the time to get to know you to develop a care plan tailored to your specific needs.

Whether you need daily or weekly assistance due to ageing, illness, recovery, rehabilitation or someone to keep you company, their experienced, highly trained care workers will provide an individualised service you can trust, with continuity of care, allowing you to feel better in the comfort of your own home.
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Care Provided by Leah Care

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Dependent on Assessment

Good to Know

Owner

  • Leah Care Services Ltd

Person in charge

  • Stuart Marchant (Care Manager)

Leah Care Reviews (43)

10

Leah Care has a Review Score of 10 (9.976) out of 10, based on 14 reviews in the last 2 years.
Over all time Leah Care has 43 reviews.

Overall Experience
  • 43
  • 0
  • 0
  • 0
  • 0
Date Published
  • 43
  • 1
  • 7
  • 14
  • 29
Reviewer Connection to Leah Care
  • 17
  • 7
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Jeanette P (Daughter of Client) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very happy having Leah Care visiting twice a day. The carers were very kind, friendly and thorough, especially with her personal care and medication. They all had time for a chat and a laugh together. I would highly recommend them.
Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care are very pleased to hear about your experience and appreciate your feedback. We will pass on your comments to the care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Caroline K (Wife of Client) published on 1 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Leah Care is a charming, considerate, understanding, and caring little company. They carry out their tasks with great kindness and good humour, I could not wish for better in any way for my husband. My husband left the hospice with a prognosis of a few weeks and is happily still very much with us,
5 months later! Apart from the wonderful care he received in the hospice, I put this down to Leah Care’s personal care and good humour in his home environment.
Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and feedback on our services. It is always so nice to hear how much our support means. I will pass on your kind words to our care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark B (Son of Client) published on 25 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother has recently started using this organisation. After having a care provider previously my mother was very anxious about going through the process again and having new carers. Right from the first phone call and speaking to the company we were put at ease. All of the carers that come
to see my mother are fantastic and can not do enough for her and my mother looks forward to them coming in every day. The manager is excellent and always communicates regularly with my mother. We are very pleased that we changed companies as we can not fault them.
Reply from Stuart Marchant, Care Manager at Leah Care

Thank you for your review and kind words. Leah Care are very pleased to hear about your experience and appreciate your feedback. We will pass on your comments to the care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.976)

Overview of Review Score

The Review Score of 10 (9.976) out of 10 for Leah Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.976 for Leah Care is calculated as follows: ( (81 Excellents x 5) + (2 Goods x 4) ) ÷ 83 Ratings = 4.976
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Leah Care is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

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