
Azure Care are so very reliable, flexible to their clients' needs and go the extra mileSharon W(Daughter of Client/Service User)

Our whole experience has been nothing short of exceptionalC A(Son of Client/Service User)

The respite care Azure provide has been an absolute godsendDaniel P(Son of Client/Service User)

Azure Care are so very reliable, flexible to their clients' needs and go the extra mileSharon W(Daughter of Client/Service User)

Our whole experience has been nothing short of exceptionalC A(Son of Client/Service User)

The respite care Azure provide has been an absolute godsendDaniel P(Son of Client/Service User)

Azure Care supports adults across Medway & Kent to live safely, comfortably and independently in their own homes. The team provides care that is kind, consistent, and centred on the person, so every individual is supported with dignity and respect.
The Care Quality Commission (CQC) rated Azure Care Outstanding overall. In the December 2025 inspection report, the service was also rated Outstanding for Caring and Outstanding for Effective. Based on CQC...
Azure Care supports adults across Medway & Kent to live safely, comfortably and independently in their own homes. The team provides care that is kind, consistent, and centred on the person, so every individual is supported with dignity and respect.
The Care Quality Commission (CQC) rated Azure Care Outstanding overall. In the December 2025 inspection report, the service was also rated Outstanding for Caring and Outstanding for Effective. Based on CQC ratings published at that time, Azure Care is the only home care provider in Medway with an Overall Outstanding rating as at December 2025.
Support is thoughtfully shaped around what matters to each person, whether that is help with personal care, medication, meals, companionship, dementia care, complex care, live-in care, or returning home after a hospital stay. The aim is always to help people feel safe, valued and at ease in familiar surroundings.
Families often say what makes Azure Care different is the team's warmth and reliability. Wherever possible, clients see the same small group of carers, so they build real relationships over time. Carers are chosen for their compassion and skills, and they receive ongoing training and supervision so care remains safe, consistent, and professional.
Azure Care works closely with health and social care professionals so that support adapts as needs change. Care plans are reviewed regularly, and families are kept informed, helping to provide genuine peace of mind.
At the heart of Azure Care is a simple belief. Care should feel human. Every person deserves patience, kindness and the chance to live well at home for as long as possible.
Care Provided by Azure Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
We are happy to discuss the fees for your bespoke care package.
The price(s) shown are provided by the agency. Contact Azure Care for full pricing details and T&Cs.
Contact Azure Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Azure Care Ltd
- Private Owned
Person in charge
- Parvinder Dusanj (Managing Director)
Azure Care Reviews (35)
Azure Care has a Review Score of 10 (9.986) out of 10, based on 24 reviews in the last 2 years.
Over all time Azure Care has 35 reviews.
Carers always visit my Parent with positive attitude and always happy to help. After having a bad experience with other agencies, Azure has been the best and the support has been excellent for a parent with Dementia.
Carers always visit my Parent with positive attitude and always happy to help. After having a bad experience with other agencies, Azure has been the best and the support has been excellent for a parent with Dementia.
Many thanks, Kiran & the team at Azure Care
Very happy with the service and carers.
Very happy with the service and carers.
Many thanks,
Kiran & the team at Azure Care
I'm very happy with the carers and would recommend to my friends.
I'm very happy with the carers and would recommend to my friends.
Many thanks, Kiran & the Azure Care team
The personal care I receive is excellent. Carers really attentive and helpful, I get 2 regular carers and they know my routines and likes. I would definitely recommend Azure Care to others.
The personal care I receive is excellent. Carers really attentive and helpful, I get 2 regular carers and they know my routines and likes. I would definitely recommend Azure Care to others.
Thank you so much for your kind words. We are delighted to hear that you feel well supported and that the consistency of your regular carers has made such a positive difference. Providing attentive, person-centred care that respects individual routines and preferences is incredibly important to us....
Thank you so much for your kind words. We are delighted to hear that you feel well supported and that the consistency of your regular carers has made such a positive difference. Providing attentive, person-centred care that respects individual routines and preferences is incredibly important to us. Your recommendation truly means a lot to the whole team at Azure Care.Many thanks, Kiran & the team at Azure Care
I am very happy with carers. They do an excellent job.
I am very happy with carers. They do an excellent job.
Many thanks,
Kiran & the team at Azure Care.
I cannot fault the care given to my son. The carers are so kind, caring and efficient. The care is of a very high standard and always with genuine concern for the welfare and happiness of my son.
I cannot fault the care given to my son. The carers are so kind, caring and efficient. The care is of a very high standard and always with genuine concern for the welfare and happiness of my son.
Many thanks,
Kiran & the team at Azure Care.
would highly recommend.
nothing was to trouble and felt so at ease with everyone..
would highly recommend.
nothing was to trouble and felt so at ease with everyone..
All our best to you both, Kiran & the team at Azure Care.
We are extremely happy with the service and care we receive from Azure care.
We are extremely happy with the service and care we receive from Azure care.
We look forward to another dance with you very soon.
Many thanks, Kiran & the team at Azure Care.
I am happy with carers. I am very happy to join the Azure care, Office team always helpful and professional. Whole team is amazing.
I am happy with carers. I am very happy to join the Azure care, Office team always helpful and professional. Whole team is amazing.
We are so pleased to hear that you are happy with the carers and that the office team have been helpful along the way. Looking after your loved one is a privilege, and we will continue to do our very best for him.
Thank you for trusting Azure Care.
Warm wishes,
Kiran & the team at Azure Care
The management team is always...
The management team is always helpful, Whenever I feel low, I know I can reach out to them, and they are there for me. They take the time to listen and even visit me to offer emotional support, which I truly value.
I would highly recommend Azure Care to others. The level of care, compassion, and support I receive is excellent, and I am very grateful for everything they do.
Thank you so much for taking the time to share your experience with us. Reading your words has genuinely touched the whole team.
It has been our absolute privilege to support you over the past four and a half years. You have become such a valued part of the Azure Care family, and the...
Dear Kellie,Thank you so much for taking the time to share your experience with us. Reading your words has genuinely touched the whole team.
It has been our absolute privilege to support you over the past four and a half years. You have become such a valued part of the Azure Care family, and the trust you place in our carers and management team means more to us than we can put into words.
We firmly believe that good care goes beyond the practical tasks. Being there for you on the harder days, listening properly, and showing up when it matters is just as important as anything else we do. We are so glad you feel that, because it is exactly what we set out to deliver every single day. Your kindness in recommending us will help other families find the support they need, and for that we are truly grateful.
Warm wishes,
Kiran & the team at Azure Care
The excellent ladies always start my day in an amazing way!
The excellent ladies always start my day in an amazing way!
Thank you for the lovely review Clive. The team are always delighted to visit and will be super happy to hear your kind words. Thank you for trusting us with supporting you.
I am not someone who leaves reviews for organisations but I've felt compelled to leave a review for Azure Care. Our whole experience has been nothing short of exceptional, from initial contact, initial in-person meeting, the introduction of my mum's carers and the kindness and professionalism shown...
I am not someone who leaves reviews for organisations but I've felt compelled to leave a review for Azure Care. Our whole experience has been nothing short of exceptional, from initial contact, initial in-person meeting, the introduction of my mum's carers and the kindness and professionalism shown by both careers who come every day to look after my mum. We've had previous experience of care for my father and this is a whole other level. The carers are super-diligent and have a wonderful manner with my mum - it's like she's being looked after by her own daughters. Nothing is too much trouble and they are reliable, proactive and fastidious about how they go about their work and making a record of what's happened. You have free access to an app where you can see the rota for the coming week and all their notes for previous visits. It's absolutely amazing. I cannot praise them highly enough (and I'm not that easy to please). Thank you to the whole team.
Thank you so much for taking the time to share this. It has been a privilege to support your mum and to get to know your family. We understand how important it is to feel reassured when a loved one is in someone else's care, and we're so pleased the team have provided the warmth, reliability and...
Thank you so much for taking the time to share this. It has been a privilege to support your mum and to get to know your family. We understand how important it is to feel reassured when a loved one is in someone else's care, and we're so pleased the team have provided the warmth, reliability and professionalism she deserves.
Your kind words about the carers will mean a great deal to them. They take real pride in treating people with dignity and keeping families informed and reassured.
Thank you again for trusting us to be part of your mum's care journey.
AZURE Care have been providing home care for my wife for the past seven months . The carers that come each day show real profeshanlism in there aproach and actions to any situation that they find at each visit.Somtimes the situation is normal other times it can be quite stresful and messy, and...
AZURE Care have been providing home care for my wife for the past seven months . The carers that come each day show real profeshanlism in there aproach and actions to any situation that they find at each visit.Somtimes the situation is normal other times it can be quite stresful and messy, and they just deal with it . They are always cheerful. They have a calming attitude ,sympathetic and compasant way of working. They are an excellent company
Thank you, Terence, for taking the time to share such kind words about the support your wife has received over the past seven months.
It has been a privilege to support you both during what we know can sometimes be challenging and unpredictable moments. We are especially pleased to hear that our...
Thank you, Terence, for taking the time to share such kind words about the support your wife has received over the past seven months.
It has been a privilege to support you both during what we know can sometimes be challenging and unpredictable moments. We are especially pleased to hear that our team's professionalism, calm approach and compassion have helped bring reassurance and comfort into your home. Providing care with dignity, sensitivity and genuine warmth is at the heart of everything we do.
Your feedback means a great deal to our carers and office team, who work hard each day to ensure every visit is handled with respect, kindness and professionalism.
Thank you again for placing your trust in us and for recommending Azure Care.
We are extremely pleased with the professionalism, dedication, and friendly care provided to our mum during this period. Personally, I don't think I could have managed without the support your team gave us.
While we were initially concerned that my mother might a bit shy about having carers, she...
We are extremely pleased with the professionalism, dedication, and friendly care provided to our mum during this period. Personally, I don't think I could have managed without the support your team gave us.
While we were initially concerned that my mother might a bit shy about having carers, she has been happy being looked after by your team from day one. From chats about cooking and make-up to mini head massages she enjoyed spending time with them.
We would not hesitate to recommend your services. The original assessment, back up support from the office and day to day care certainly warrants the"Outstanding" level you have been awarded by your association.
Thank you so much for your lovely words.
It was truly an honour to support your mum and to be welcomed into your family at such an important time. We are so pleased she felt comfortable with the team and enjoyed their company. Those small moments of connection mean just as much to us as the care...
Thank you so much for your lovely words.
It was truly an honour to support your mum and to be welcomed into your family at such an important time. We are so pleased she felt comfortable with the team and enjoyed their company. Those small moments of connection mean just as much to us as the care itself.Your trust meant a great deal, and your appreciation will mean the world to the carers and office team who supported you.
Thank you again for allowing us to care for your mum.
Every carer who has visited has been attentive and genuinely kind,...
Every carer who has visited has been attentive and genuinely kind, and I have never had any hesitation or worry about leaving Dad in their hands. The respite care Azure provide has been an absolute godsend, allowing the rest of our family to have some semblance of normal life. I can't recommend them highly enough.
Thank you so much for your kind words. It brings the whole team genuine joy to know that our care has helped not only your father, but your entire family. Supporting someone living with Alzheimer's requires patience, warmth and consistency, and we are proud to provide care that gives you confidence...
Thank you so much for your kind words. It brings the whole team genuine joy to know that our care has helped not only your father, but your entire family. Supporting someone living with Alzheimer's requires patience, warmth and consistency, and we are proud to provide care that gives you confidence and peace of mind.
We are especially glad that the respite support has given your family the space to rest and regain a sense of normality. Knowing this has made a difference means the world to us - it's truly why we do what we do!
Thank you for your trust and recommendation. It is a privilege to support your father and your family.
Azure are the best care company we have used to support our 97 year old mum's needs. The staff from the office to the carers are always polite, helpful and really go out of their way to accommodate mum's needs. Recently she has needed 24/7 care and the two carers covering this have been...
Thank you all .
Supporting your mum, especially as her needs have changed to 24/7 care, has been a real privilege for our team. We are so pleased to hear how supported and respected she has felt, and that the carers working closely with her have built such a positive and trusting relationship. Genuine kindness,...
Supporting your mum, especially as her needs have changed to 24/7 care, has been a real privilege for our team. We are so pleased to hear how supported and respected she has felt, and that the carers working closely with her have built such a positive and trusting relationship. Genuine kindness, consistency, and dignity are at the heart of how we deliver care, so your words mean a great deal to us.
Your recognition of both our office team and carers is also truly appreciated. Everyone involved works hard to ensure care feels personal, responsive, and reassuring, not just for the person receiving support but for their family as well.
Thank you again for your trust and for allowing us to be part of your mum's care journey.
I'm very happy with the care I receive from my carers they all treat me well and give me dignity when needed, I do have some carers I see more of but I get on with them all. It's really nice to be able to talk to my carers.
I'm very happy with the care I receive from my carers they all treat me well and give me dignity when needed, I do have some carers I see more of but I get on with them all. It's really nice to be able to talk to my carers.
Dignity, kindness, and genuine connection are at the heart of what we aim to provide, so it is especially meaningful to hear...
Thank you for taking the time to share such thoughtful feedback. We are really pleased to hear that you feel comfortable, respected, and well supported by your care team.Dignity, kindness, and genuine connection are at the heart of what we aim to provide, so it is especially meaningful to hear that you value being able to talk openly with your carers and build familiar relationships.
Your feedback will be shared with the team, who will be proud to know the difference their care and consistency make. Thank you for trusting us to support you.
Azure have been providing wonderful care for my uncle and auntie for over 6 months now. It is a great comfort to our family living over 200 miles away and unable to get to visit as much as we would like to know our relatives are in such good hands. Right from the start when we first met with Azure...
As a family we have really noticed a big improvement in my uncles overall wellbeing since he and my auntie have been under the care of Azure.
I couldn't recommend them more highly.
Thank you so much for your kind and heartfelt words. We know how difficult it can be to care from a distance, so we're really pleased that our support has brought you and your family peace of mind. From the very beginning, we've set out to provide care that makes a real, lasting difference - not...
Thank you so much for your kind and heartfelt words. We know how difficult it can be to care from a distance, so we're really pleased that our support has brought you and your family peace of mind. From the very beginning, we've set out to provide care that makes a real, lasting difference - not just with daily tasks, but in how people feel, connect, and live day to day.It's especially lovely to hear that you've noticed such a positive change in your uncle's wellbeing. That's exactly the outcome we work towards - care that builds confidence, improves quality of life, and offers families reassurance. Whether it's staying in touch, stepping in when needed, or simply being a kind, familiar face, we're proud to be there for your auntie and uncle. Thank you again for your recommendation - it truly means a great deal to all of us at Azure Care.Many thanks, Kiran and the Azure Care team
With the care and support from the team at Azure Care, she has become stronger in her body, but more...
With the care and support from the team at Azure Care, she has become stronger in her body, but more importantly, regained her confidence to help her live independently. The girls are super friendly and encourage mum with her every day tasks, such as chair exercises designed to build up her strength, but most importantly provide reassurance and support with every visit and earn mums trust. A year on and mum can now move around her home independently, and this is down to the encouragement and help that the team offer at every visit.
From a personal perspective, I find the staff extremely flexible and approachable, allowing adaptions to mums weekly rota at short notice but also regularly taking the time to review the level of care mum requires and suggesting changes that puts mum first.
Thank you so much for your kind words. It's been a privilege to support your mum over the past year and to see her regain not only her strength, but also her confidence. At Azure Care, we always aim to go beyond just delivering care - we focus on achieving meaningful outcomes that enable people to...
Thank you so much for your kind words. It's been a privilege to support your mum over the past year and to see her regain not only her strength, but also her confidence. At Azure Care, we always aim to go beyond just delivering care - we focus on achieving meaningful outcomes that enable people to live the life they choose, with as much independence as possible. It's heartening to know that our team's encouragement and trusted support have made such a difference.We also appreciate your recognition of our flexible and responsive approach. Regularly reviewing care needs and making thoughtful adjustments is central to how we work, ensuring our service remains safe, effective, and well-led. Thank you again for your trust in us - your feedback means a great deal to the whole team.Warm regards,Kiran & the Azure Care Team
My Sister and I started using Azure care for my Mother back in May 2024. Finding the right care agency can be very challenging and stressful. As soon as I met with Azure they put my mind at rest. I found them to be professional, knowledgeable caring and very supportive. The wonderful staff look...
There is so no doubt that we definitely made the right decision choosing Azure to care for our mum, who suffers with Alzheimer's.Any support and guidance we need as a family navigating through many challenges Azure do not hesitate to help.When mum returned home after a stay in hospital when she had an operation they very promptly helped organise extra care including overnight care.This relieved some of the stress that we were under and reassured us that mum had the care she needed.
I would not hesitate to recommend Azure to anyone looking for care for themselves or a loved one.
Thank you so much for taking the time to share your experience. We're incredibly grateful for your kind words and for the trust you and your sister have placed in us to support your mum.We understand how difficult it can be to find the right care, especially when navigating the challenges of...
Thank you so much for taking the time to share your experience. We're incredibly grateful for your kind words and for the trust you and your sister have placed in us to support your mum.We understand how difficult it can be to find the right care, especially when navigating the challenges of Alzheimer's. It means a great deal to know that you've felt supported and reassured throughout your journey with us. Our team is committed to providing compassionate, responsive, and person-centred care, and your feedback is a touching reflection of that.We're especially pleased to hear that we were able to ease some of the pressure during your mum's return home from hospital. Supporting families through those moments is an important part of what we do.Thank you again for your heartfelt recommendation - it truly means the world to us.Warmest regards,Kiran & the Azure Care Team
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2025Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- 06 Jan 2026
A family-run home care provider in Medway has been recognised among the best in the country after inspectors rated Azure Care Outstanding overall - a distinction held by fewer than...
Awards / Recognitions (4)
- 29 May 2026Recipient: Azure Care
- 28 Nov 2025Recipient: Azure Care
- 28 Nov 2025Recipient: Azure Care
Accreditations
There are no accreditations posted yet for Azure Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Azure Care
How many Carers does Azure Care employ?
Azure Care employs 25 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Azure Care to verify any information. View our terms and conditions. Azure Care has an Enhanced Service -what an Enhanced Service includes.
