Professional Carers Edinburgh

India joined Professional Carers in 2022, bringing 11 years of experience in the social care sector to her role. She began her career as a Community Carer before progressing into Care Coordinator and Care Manager roles, giving her a deep understanding of both frontline care and leadership.

Originally studying Nursing, India worked part-time in social care alongside her degree. It was during this time that she discovered her true passion lay in social care, where she could build meaningful relationships and deliver genuinely person-centred support. She is committed to respecting individuals’ choices and empowering them to make informed decisions about their care.

India holds multiple qualifications in Health and Social Care and is currently working towards her SVQ Level 4, with plans to pursue the Care Services Leadership and Management Award once complete. She is passionate about ongoing development, both for herself and her team and is continually seeking ways to learn, grow, and enhance the care and support her team provides.

India shares, "I believe outstanding care starts with a supported and valued workforce. By leading by example, I aim to create a positive and inclusive environment where both staff and service users can thrive, ensuring every individual receives the highest quality care while feeling respected, informed, and empowered." Read less

Colm joined Professional Carers in September 2026, bringing with him a wealth of experience across various areas of health and social care. Throughout his professional career, he has worked in a variety of settings, including hospitals and residential care, before more recently moving into domiciliary care.

Reflecting on his experience, Colm explains: "Having worked in different care settings, I have come to realise the importance of supporting service users to remain in the comfort and familiarity of their own homes, which is why joining Professional Carers was the ideal opportunity for me."

"I believe in continually developing my skills and knowledge to ensure we provide the highest standards of support to the service users in our care. I am passionate about helping people maintain their independence, dignity and quality of life in their own homes."

Colm holds an SVQ Level 3 qualification in Health and Social Care, which has provided him with a strong foundation of knowledge and practical skills to deliver safe, person-centred care.

Colm adopts a supportive and approachable management style, believing in leading by example, treating everyone with respect and creating a positive working environment. Read less

Rachel joined Professional Carers in 2025 during an exciting period of growth for the organisation, supporting the expansion of services across Edinburgh and surrounding areas.

As Recruitment & Administration Coordinator, Rachel plays an important role in supporting both the people and operational side of the business. From assisting with recruitment and onboarding to helping ensure day-to-day processes run smoothly, Rachel brings organisation, positivity and a proactive approach to everything she does.

With a passion for supporting others and building strong working relationships, Rachel has quickly become a valued member of the team. Her friendly and approachable nature helps candidates and colleagues feel supported from the very beginning of their journey with Professional Carers.

As the organisation continues its journey of growth, Rachel is helping to strengthen the foundations of the Edinburgh services while ensuring the compassionate, family-led values of Professional Carers remain at the heart of everything delivered. Read less

Lauren joined Professional Carers in 2020 as a bank care worker with no previous experience during the COVID-19 pandemic. At the time, she was working full-time in retail when a friend recommended that she consider a role in care to help meet the increasing demand for essential care services. What began as a way to help during a challenging time quickly became a career she was passionate about.

In 2021, Lauren decided to join the team full-time and completed her SVQ Level 2 in Health and Social Care. Her enjoyment of, and enthusiasm for, delivering high-quality care led to her promotion to On-Site Supervisor in 2023, before progressing to her current role as Care Coordinator in 2024.

Although Lauren has genuinely enjoyed every role throughout her journey, it is in her current position as Care Coordinator that she has truly found her passion. She thrives in a fast-paced environment where no two days are the same and enjoys the challenge of problem-solving to ensure both clients and staff receive the best possible support.

As a Care Coordinator, Lauren is responsible for organising and managing staff rotas, coordinating care packages, liaising with families and healthcare professionals, arranging and implementing new care packages, and responding to changes that arise throughout the day. She also assists with care planning, audits and supervisions, working closely with the care and management teams to ensure services remain safe, responsive and person-centred. Lauren is currently working towards her SVQ Level 4 in Health and Social Care, ensuring she continues to learn and develop as she progresses in her role.

Lauren finds the most rewarding part of her job is knowing that the work undertaken by the team makes a genuine difference in people’s lives. Whether helping a client remain independent in their own home or supporting care staff to provide outstanding care, she is proud to be part of a team that places compassion, accountability, respect and excellence at the heart of everything it does. Read less