Home Care Providers Owned by Professional Carers
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Professional Carers Locations (2)
Professional Carers Wirral
7.4
3 reviews
223a & 225a Seaview Road, Wallasey, Wallasey CH45 4PD
"Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the…" Read all 3 reviews
Professional Carers is Wirral’s largest domiciliary home care provider, delivering high-quality, community-based care to adults aged 18 and over, both in their own homes and across multiple extra care schemes. The organisation currently delivers over… Read more about Professional Carers Wirral
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £19.28 / hour
Professional Carers Edinburgh
Unit 3, 55 The Loan, South Queensferry EH30 9SD
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £19.28 / hour
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Professional Carers Reviews (3)
Reviews posted for members of Professional Carers
Review of
Professional Carers Wirral
from Keith W (Son of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been provided with superb love, care and support by the Professional carers team at home for five years. The dedication by the onsite carers and the office based team is beyond wonderful. The App that Professional Carers use is such a brilliant piece of technology to enable my family to engage
with the needs mum has so collectively we can all contribute to keep mum living at home.
The Professional Carers as an organisation / company are truly a patient focused and caring team of people.
Reply from Gary Nagle, Director at Professional Carers WirralDear Keith, we really appreciate you getting in touch and taking the time to leave this review. It means a lot to us to know that our support has made a positive difference to your mum since she has been with us. Our frontline carers and operations support teams behind the scenes are deeply committed to providing care that is not only reliable but genuinely compassionate, so your words really mean a lot to us.
We're also really pleased to hear how helpful you've found our digital tools. Supporting families to stay informed and involved is a big part of how we work, and it's wonderful to know this has helped you.
Thank you again and best wishes, Gary
We're also really pleased to hear how helpful you've found our digital tools. Supporting families to stay informed and involved is a big part of how we work, and it's wonderful to know this has helped you.
Thank you again and best wishes, Gary
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Review of
Professional Carers Wirral
from C H (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been with Professional carers for over 6 years, from in the community to now in a extra care facility. They listen and adapt quickly, the care has been amazing.
Everyone is easy to approach and the activities they provide have been much fun.
Everyone is easy to approach and the activities they provide have been much fun.
Reply from Gary Nagle, Director at Professional Carers WirralThank you for your kind feedback. Supporting your mum over the years has been a privilege, and we're really pleased to know that she continues to feel comfortable and well supported. Our team works hard to build positive relationships and create meaningful experiences, so it's wonderful to hear that this has been felt by your family. Your comments will be shared with the staff, who will really appreciate the recognition. Thanks again for taking the time to leave this review.
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Review of
Professional Carers Wirral
from D W (Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They
take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Reply from Gary Nagle, Director at Professional Carers WirralDear D.W., thank you for taking the time to send this review and I am sorry to hear that your experience with Professional Carers was not a positive one. I do however wish to say that a lot of your claims are factually incorrect, and in isolation, with no evidence to support this. As a provider we did our very best to address your concerns however you failed to reply or engage with us on response. As an organisation, many of our service users are highly impressed and thankful for the amazing work provided by our frontline care teams [evidence of which can be shown]. We work hard to ensure our staff are delivering safe and effective care, in line with our core values. Our staff retention is high and turnover is low, likewise our staff do get paid if they over run on their calls, so I am unsure where you got this information from, which is incorrect. I wish you the best of luck with your new agency and hope they are able to fulfil your requirements.
Best wishes...
Best wishes...
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Frequently Asked Questions about Professional Carers
Costs for home care providers owned by Professional Carers
Average costs for home care provided by Professional Carers by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Professional Carers, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £19.28 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Professional Carers own?
Professional Carers own 2 Agencies.
Which Professional Carers Agencies have the highest review score?
Professional Carers Wirral & Professional Carers Edinburgh has the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Professional Carers to verify any information. View our terms and conditions. Professional Carers has a Basic Service – more info.