Home Care Providers Owned by Professional Carers

Group Review Score

Professional Carers brings compassionate services for people requiring care at home.

Caring, trained home care staff can provide support care if you want to remain living independently in your home.

Home care services include personal care such as help showering, getting out of bed and dressing.

Staff also provide support with eating and drinking, medication, household tasks and going to medical and social appointments.

Professional Carers Locations (2)

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2 Home Care Providers owned by Professional Carers
Professional Carers Wirral
223a & 225a Seaview Road, Wallasey CH45 4PD
"Professional carers were a fantastic help to my Nan. After breaking her hip and being returning home they made her return so much easier...."Read all 39 reviews
Visiting Care from £32.14 / hour

Professional Carers is Wirral’s largest domiciliary home care provider, delivering high-quality, community-based care to adults aged 18 and over, both in their own homes and across multiple extra care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Professional Carers Edinburgh
Unit 3, 55 The Loan, South Queensferry EH30 9SD
"Professional Carers have been caring for my mum for just over a year now and visit her 4 times daily. I can't praise them highly enough..."Read all 8 reviews
Visiting Care from £32.14 / hour

Professional Carers Edinburgh is a leading domiciliary home care provider based in the South Queensferry area. Delivering high-quality, community-based care to adults aged 18 and over, in their own homes,... Read more

Care Provided
  • Dementia
  • Visiting Care

Professional Carers Reviews (47)

9.8

Professional Carers has a Group Review Score of 9.8 (9.776) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Professional Carers must have a Review Score.

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Showing 47 reviews matching selected criteria
Review of Professional Carers Wirral from Alison P (Daughter of Client) published on 8 June 2026 Submitted via Website
Overall Experience
This review relates to the second time I'veused professional carers, following a previous, excellent service in 2023.
In 2025 we had an emergency care issue for my mother in law, suddenly alone, ill health and immobile. Professional carers provided a fast responsive service. Home Assessment completed and daily support arranged. The staff were amazing, friendly treated her with dignity and respect. We felt assured that mum in law was in safe hands and looked after in our absence.
"The girls" as she called them, chatted to her and she enjoyed their visits. Of particular importance, the carers reported a concern back to us which we managed. Again, demonstrating the importance of having experienced, thoughtful and respectful carers in her home.

Of course invoicing was on time, easy to contact the finance team too. Great audit & paperwork for the family records.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your wonderful feedback and for choosing Professional Carers once again. It means a great deal to us that you returned to our service following your positive experience in 2023. We're delighted that we were able to respond quickly during a difficult and unexpected situation...  

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Review of Professional Carers Wirral from T K (Granddaughter of Client) published on 5 June 2026 Submitted via Website
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Amazing company absolute top tier service, looked after my nan with the upmost care and respect! All carers were unbelievable at there job couldn't of asked for better! We struggled to find a good enough company to cope with my nan and her needs, found professional carers, spoke to Julie and she went absolutely above and beyond to help us and get everything in place with my nans care as soon as possible, I honestly can not thank professional carers enough for everything they done for us as a family!

Reply from Gary Nagle, Director at Professional Carers Wirral
Thank you so much for your wonderful feedback. We're delighted to hear that we were able to provide the care and support your nan needed, and that our team made such a positive difference to your family.

It's especially lovely to hear your kind words about Julie. We know how stressful it can be...  

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Review of Professional Carers Edinburgh from Peter F (Son of Client) published on 4 June 2026 Submitted via Website
Overall Experience

Professional Carers have been caring for my mum for just over a year now and visit her 4 times daily. I can't praise them highly enough with the care that they provide and she looks forward to their arrival. I don't know what we would have done without them all and can't thank them enough for what they do for her.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh
Thank you so much for your lovely feedback. It's wonderful to hear that your mum looks forward to her carers visits and has built such positive relationships with the team.

Knowing that we've been able to support your mum over the past year and provide reassurance for your family means so much to...  

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Review of Professional Carers Edinburgh from C C (Daughter of Client) published on 4 June 2026 Submitted via Website
Overall Experience

Professional Carers are professional, pro-active and, above all, caring. My mother has been supported by this organisation for some years now, and I have always found the carers approachable. They have Mum's best interests at heart, and monitor her for any health changes; if they have any concerns, they contact me immediately. As we live 400 miles away, this is reassuring, and I have full confidence in them.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh
Thank you so much for your lovely feedback. It means a great deal to us to know that you feel your mum has been so well supported over the years and that our team has helped give you peace of mind, especially with you living so far away.

We're so pleased that you find our carers approachable and...  

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Review of Professional Carers Wirral from S G (Granddaughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Professional carers were a fantastic help to my Nan. After breaking her hip and being returning home they made her return so much easier. All of the staff were polite, caring and considerate. It put our minds at ease as a family whilst we were at work that she was in good hands. Couldn't thank them enough.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your lovely feedback. Your recommendation truly means a great deal to us. We're delighted to hear that our team was able to provide the support, reassurance, and high standard of care that your family needed. We will be sure to share your kind words with the team. Kind regards, Carly

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Review of Professional Carers Wirral from Pauline M (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Brilliant service from start to finish. After my mum had a fall we contacted Karly in the office who arranged for the carers to come out twice daily. The carers were lovely, friendly and treated me mum with dignity couldn't of asked for anything more

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Pauline,

Thank you so much for taking the time to leave this wonderful 5-star review.

We are delighted to hear that we were able to provide your mum with the support she needed during her recovery. Helping her regain the confidence to live independently again was our shared goal, and...  

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Review of Professional Carers Wirral from Katie C (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

My mum became end of life and we managed to get her home with the help of professional carers. The carers were great with my mum's comfort calls. They spoke to my mum , even though she was unconscious , They were kind, caring and gave us real peace of mind. Highly recommended.

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Katie, thank you for taking the time to leave this wonderful 5-star review. We would also like to extend our deepest condolences to you and your family on the loss of your mum. We understand how challenging and emotional it can be to care for a loved one at the end of their life, and we are...  

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Review of Professional Carers Edinburgh from Leanne M (Next of Kin) published on 29 May 2026 Submitted via Website
Overall Experience

Pro carers have made my life so much easier and less stressful knowing SP is getting excellent care everyone always go over and above with everything they do. I can't thank management and care team enough. Without them SP wouldn't be able to stay at home.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to share this wonderful feedback. It means the world to us to hear that the care and support we provide benefits both you and your loved one, while enabling them to remain happy and comfortable in their own home. Feedback like yours highlights exactly why we do what we do, and we are truly grateful for your kind words and continued trust in our team.

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Review of Professional Carers Edinburgh from Jackie L (Daughter of Client) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Hi there I am really happy with the team that care for my elderly mother and really appreciate everything they do for her.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you for your kind words. We're really pleased to hear how happy you are with the team caring for your mother. Your appreciation means a great deal to us, and we'll be sure to pass your lovely feedback on to the carers. It's a privilege to support your mum, and we're grateful for your trust in our team.

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Review of Professional Carers Wirral from Lisa F (Niece of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Couldn't have asked more from the staff who provided care for my Aunty. The staff were reliable, compassionate and dedicated to their work. The service exceeded our expectations and our family would definitely recommend.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you for leaving this 5 star feedback. We're so pleased to hear that our team was able to provide the care and support your aunty deserved during such an important time. To us, care is more than just providing support - it's about building trust, preserving dignity, and making a positive...  

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Review of Professional Carers Edinburgh from Joyce M (Daughter of Client) published on 28 May 2026 Submitted via Postal Card
Overall Experience

Are very excellent looking after Mary my mother. Anything I would like to discuss I can pop in the office. Joyce

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to leave us this lovely feedback, it means a lot to us. We are so pleased that you place your trust in us to help care for your mum and I'm so glad to hear that you find the support from our office team valuable too.

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Review of Professional Carers Edinburgh from S S (Daughter of Client) published on 28 May 2026 Submitted via Website
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Professional carers have been providing support to my dad for the last two years. Both dad and I are very happy with the service provided. Carers are always compassionate and caring in providing my dads care needs, ensuring he remains as independent as he can be. Communication between myself and co-ordinators has been excellent with regular reviews of dads care needs and checking in to make sure we remain satisfied. I have a background in nursing and have been very impressed and would have no hesitation in recommending professional carers

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you very much for your thoughtful review and kind words about both our carers and office team. We're so pleased to hear that the care and support provided is helping your dad remain as independent as possible whilst ensuring his needs are being met.

Thank you again for your feedback and recommendation, it really is appreciated.

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Review of Professional Carers Edinburgh from Senga H (Niece of Client) published on 28 May 2026 Submitted via Website
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The guys are amazing. I wouldn't be able to live my own life without these guys looking after my uncle too and I am for ever grateful for all they do for him. My uncle was very nervous about having people come in to help at first but these guys soon made him very comfortable about it and he looks forward to them coming everyday. These guys go above and beyond for us.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to share your feedback. We're so glad your uncle feels happy and comfortable with the team now and that the support has helped give you some peace of mind too.

It means a lot to know our carers have made such a positive difference for both of you. Thank you again for placing your trust in us to provide his care.

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Review of Professional Carers Edinburgh from A S (Granddaughter of Client) published on 28 May 2026 Submitted via Website
Overall Experience
I cannot recommend this team enough. Every request was dealt with in such a friendly, professional and prompt manner, nothing seemed to be too much for the team to provide. Everyone from the visiting carers to the team in the office was fantastic with providing care for my grandmother. We don't know what we would have done without you all.

Keep up the good work, and know that you are very much appreciated.

Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for your lovely review and your kind words. We are incredibly proud of both our carers and office team and your feedback will mean so much to everyone involved.

Thank you again for your trust and support - it's very much appreciated

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Review of Professional Carers Wirral from M S (Niece of Client) published on 28 May 2026 Submitted via Website
Overall Experience

On behalf of my family, I would like to express our deepest gratitude for the exceptional care and compassion shown to my auntie during the final stage of her life. From the moment she came into your care, every member of staff treated her with dignity, kindness, and genuine respect.

During what was an incredibly difficult and emotional time for our family, your team provided not only outstanding care for my auntie but also comfort and support for those around her. The patience, understanding, and empathy shown by everyone made a world of difference and gave us peace of mind knowing she was being cared for so lovingly.

Nothing was ever too much trouble, and it was clear that every member of staff was dedicated to ensuring her comfort and wellbeing. The warmth and professionalism shown throughout her time in your care will never be forgotten.

Thank you for making my auntie's final days as peaceful and comfortable as possible.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your heartfelt words. We are deeply touched by your feedback, and it truly means a great deal to our entire team.

Supporting families during such emotional and difficult times is a responsibility we never take lightly, and we're honoured to have been able to care for your...  

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Review of Professional Carers Wirral from Jayne M (Daughter of Client) published on 27 May 2026 Submitted via Postal Card
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My lovely mum has had the pleasure of being cared for by the lovely team at Professional Carers. She says it is the highest light of her day when the ladies come to see her. It is also so reassuring for all family knowing she is so well cared for. Not only are the carers fabulous but the managers and supervisors are some of the best people I have ever met. Thank you all for treating my mum like one of your own.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Wow - well where do we start! Thank you so much for your incredibly kind words. Reading feedback like this truly makes our day! To receive 5 stars across the board is fantastic and I am so pleased to hear how much your mum enjoys the visits from our team. Knowing that she feels so well cared for...  

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Review of Professional Carers Wirral from Pamela B (Daughter of Client) published on 27 May 2026 Submitted via Website
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Professional Carers were amazing looking after my parents when the time came. We found them to be caring and thoughtful but most of all kind. Mum and Dad were so well looked after by this company when I was at work. They helped with personal care but also household tasks too. Thank you!

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Pamela, Thank you so much for your lovely feedback. We're truly grateful that we were able to support both your mum and dad during such an important time.

It means a great deal to hear that our team provided not only practical support, but also kindness and reassurance while you were at...  

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Review of Professional Carers Wirral from Kerri J (Daughter of Client) published on 27 May 2026 Submitted via Website
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Professional carers looked after my mum, they provided an excellent service. The carers went above and beyond for her and my mum built up a fantastic rapport with them. The office staff were amazing as well nothing was too much they were so helpful in changing call times if we had appointments to attend. Would recommend this care company to anyone looking for help in their own homes.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you for taking the time to leave this 5 star review! Your kind words and feedback truly means the world to us and I'm so pleased to hear that you would recommend our services. Wishing you and the family all the best. Kind regards, Carly.

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Review of Professional Carers Wirral from Sonia S (Daughter of Client) published on 22 May 2026 Submitted via Postal Card
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The staff have been wonderful. We had a gap while she was in hospital and when we restarted it was like seeing old friends again. My mum thought of them as friends. They were only in just over a year but made that year very comfortable for her. I just wish the company would allow travel time between appointments as it's difficult for them to give the full time that you pay for.

Reply from Gary Nagle, Director at Professional Carers Wirral
Dear Sonia, we're delighted to hear that the team made such a positive difference to your mum's life and that the carers became such familiar and trusted faces.

We also appreciate your honest comments regarding visit times. We do as standard factor in travel time into our carers' schedules;...  

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Review of Professional Carers Wirral from Donna K (Friend of Client) published on 22 May 2026 Submitted via Website
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I truly don't know where to start what excellent essential services professional carers Wirral are, nothing and I mean nothing is to much for any of the friendly, caring staff members.
They have been so kind to my friend making a very difficult time easier to cope with. Always happy to help with anything that my friend needed even if it was just a caring ear, a friendly smile or reassuring advice.

I would definitely recommend their services without a doubt.

Reply from Gary Nagle, Director at Professional Carers Wirral
Dear Donna, thank you so much for your heartfelt feedback. We're truly grateful for your kind words and so pleased that our team has been able to provide support and reassurance during such a difficult time for your friend.

Small acts of kindness, compassion, and simply being there for someone can...  

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Awards / Recognitions (1)

  • Recipient: Professional CarersDate: Friday 10 May 2024

News (3)

News
  • Posted: Tuesday 26 May 2026At Professional Carers, we know that care is about far more than meeting day-to-day needs — it’s about supporting the moments, memories, and traditions that matter most to the people...
  • Posted: Wednesday 01 Apr 2026As we enter April, we’re making significant new investments in our people, including increases to pay across Professional Carers. We’ve introduced a new tiered pay structure for our frontline teams,...
  • Posted: Tuesday 17 Mar 2026...That our staff have left us over the last couple of week using sites such as indeed, google and glassdoor. “The training is amazing… staff feel confident and supported.” “Management...

Frequently Asked Questions about Professional Carers

Costs for home care providers owned by Professional Carers

Average costs for home care provided by Professional Carers by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Professional Carers, based on 2 out of their 2 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £32.14

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Professional Carers by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Professional Carers, based on 2 out of their 2 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Professional Carers own?

Professional Carers own 2 Agencies.

Which Professional Carers Agencies have the highest review score?

Professional Carers Wirral & Professional Carers Edinburgh have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Professional Carers to verify any information. View our terms and conditions. Professional Carers has an Enhanced Service - more info.