Home Care Provider Owned by Professional Carers in Merseyside
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Professional Carers Locations in Merseyside (1)
Professional Carers Wirral
1.8
1 review
223a & 225a Seaview Road, Wallasey, Wallasey CH45 4PD
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
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Professional Carers Reviews in Merseyside (1)
Reviews posted for members of Professional Carers
Review of
Professional Carers Wirral
from D W (Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good' standard of care.
Unfortunately, they have a lot of big complexes, for assisted living.
They
take more than they can manage.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Staff don't get enough time to get from one care call to another. Which, can be the other end of Seacombe, to New Brighton at times. This then impacts the staff and clients, as staff don't get paid, if they over set hours. So staff try their best to make up lost time. If they go over set hours, they don't get paid.
In turn eventually leave. Clients can have late lunch calls, eg, as late as between 2-3 pm.
Found inaccurate records keeping saying all tasks were completed when they were not.
Don't always go by Care Quality Commission (CQC) reviews.
Do your own research. Look through Relatives, and friends' past/present reviews on companies. I learned the hard way.
Reply from Gary Nagle, Director at Professional Carers Wirral
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
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Awards / Recognitions (0)
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