Only the locations & reviews in Merseyside for Professional Carers are being shown.
"Great care was taken when checking catheter, bed sores and adjustment to clothing to ensure that the patient was comfortable and not in any..."Read all 44 reviews
Professional Carers is Wirral’s largest domiciliary home care provider, delivering high-quality, community-based care to adults aged 18 and over, both in their own homes and across multiple extra care... Read more
Care ProvidedProfessional Carers has a Group Review Score of 9.8 (9.795) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Professional Carers must have a Review Score.
Great care was taken when checking catheter, bed sores and adjustment to clothing to ensure that the patient was comfortable and not in any discomfort. By asking and verbally reassuring the patient.
Dear John, thank you for taking the time to feedback about our services. I know from our discussions you appreciated the carers and I am so pleased to hear they where reassuring and made your partner comfortable. This feedback is so important to us, so thank you once again!
Wishing you all the...
Had great service from your staff. Kind, friendly and compassionate.
Dear Andy, thanks so much for the 5 star review and taking the time to do this. Your feedback will be shared with our teams and will mean the world to them. Thanks again!
Best wishes, Carly
The care increased as needed and was delivered with friendly faces, sensitive care, and thorough professionalism throughout. Mum knew that when the time came, she wanted a peaceful passing - and assisted living facility played a big part in making that happen for her.
Dear Abby, Thank you so much for your heartfelt feedback. It means a great deal to us to know that we were able to support your mum in accordance with her wishes during such an important time. Providing compassionate, dignified end-of-life care is one of the greatest responsibilities we have, and...
We are both extremely grateful for the excellent care she received and would highly recommend the service.
Dear Sean, thank you so much for taking the time to share your experience. We were so sorry to hear about your mum's fall, but we're pleased that our team could be there to support her during such a frightening time. It's also wonderful to hear that your mum is recovering well following her...
All the staff are very dedicated, polite, caring and considerate. I have no hesitation in recommending Professional Carers.
Dear Keith, thank you so much for your wonderful feedback and recommendation. It means a great deal to us that you trusted Professional Carers to support your mother over such an important period of her life. We're delighted to hear that our team consistently provided compassionate and professional...
We are in our first weeks of using Professional carers, morning and evening and have nothing but praise for them; often over and above their remit. For example, my husband had a fall, the carer rang for an ambulance and stayed with us until nearly midnight when the ambulance finally arrived. I cannot thank her enough. The management team has been supportive and instils confidence.
Thank you so much for your kind feedback. We're delighted to hear that your experience with Professional Carers has been such a positive one from the very beginning. We're especially pleased that our team was able to support you during such a difficult situation. Our carers are committed to going...
Of course invoicing was on time, easy to contact the finance team too. Great audit & paperwork for the family records.
Thank you so much for your wonderful feedback and for choosing Professional Carers once again. It means a great deal to us that you returned to our service following your positive experience in 2023. We're delighted that we were able to respond quickly during a difficult and unexpected situation...
Amazing company absolute top tier service, looked after my nan with the upmost care and respect! All carers were unbelievable at there job couldn't of asked for better! We struggled to find a good enough company to cope with my nan and her needs, found professional carers, spoke to Julie and she went absolutely above and beyond to help us and get everything in place with my nans care as soon as possible, I honestly can not thank professional carers enough for everything they done for us as a family!
It's especially lovely to hear your kind words about Julie. We know how stressful it can be...
Professional carers were a fantastic help to my Nan. After breaking her hip and being returning home they made her return so much easier. All of the staff were polite, caring and considerate. It put our minds at ease as a family whilst we were at work that she was in good hands. Couldn't thank them enough.
Thank you so much for your lovely feedback. Your recommendation truly means a great deal to us. We're delighted to hear that our team was able to provide the support, reassurance, and high standard of care that your family needed. We will be sure to share your kind words with the team. Kind regards, Carly
Brilliant service from start to finish. After my mum had a fall we contacted Karly in the office who arranged for the carers to come out twice daily. The carers were lovely, friendly and treated me mum with dignity couldn't of asked for anything more
Dear Pauline,
Thank you so much for taking the time to leave this wonderful 5-star review.
We are delighted to hear that we were able to provide your mum with the support she needed during her recovery. Helping her regain the confidence to live independently again was our shared goal, and...
My mum became end of life and we managed to get her home with the help of professional carers. The carers were great with my mum's comfort calls. They spoke to my mum , even though she was unconscious , They were kind, caring and gave us real peace of mind. Highly recommended.
Dear Katie, thank you for taking the time to leave this wonderful 5-star review. We would also like to extend our deepest condolences to you and your family on the loss of your mum. We understand how challenging and emotional it can be to care for a loved one at the end of their life, and we are...
Couldn't have asked more from the staff who provided care for my Aunty. The staff were reliable, compassionate and dedicated to their work. The service exceeded our expectations and our family would definitely recommend.
Thank you for leaving this 5 star feedback. We're so pleased to hear that our team was able to provide the care and support your aunty deserved during such an important time. To us, care is more than just providing support - it's about building trust, preserving dignity, and making a positive...
Thank you for making my auntie's final days as peaceful and comfortable as possible.
Thank you so much for your heartfelt words. We are deeply touched by your feedback, and it truly means a great deal to our entire team.
Supporting families during such emotional and difficult times is a responsibility we never take lightly, and we're honoured to have been able to care for your...
My lovely mum has had the pleasure of being cared for by the lovely team at Professional Carers. She says it is the highest light of her day when the ladies come to see her. It is also so reassuring for all family knowing she is so well cared for. Not only are the carers fabulous but the managers and supervisors are some of the best people I have ever met. Thank you all for treating my mum like one of your own.
Wow - well where do we start! Thank you so much for your incredibly kind words. Reading feedback like this truly makes our day! To receive 5 stars across the board is fantastic and I am so pleased to hear how much your mum enjoys the visits from our team. Knowing that she feels so well cared for...
Professional Carers were amazing looking after my parents when the time came. We found them to be caring and thoughtful but most of all kind. Mum and Dad were so well looked after by this company when I was at work. They helped with personal care but also household tasks too. Thank you!
Dear Pamela, Thank you so much for your lovely feedback. We're truly grateful that we were able to support both your mum and dad during such an important time.
It means a great deal to hear that our team provided not only practical support, but also kindness and reassurance while you were at...
Professional carers looked after my mum, they provided an excellent service. The carers went above and beyond for her and my mum built up a fantastic rapport with them. The office staff were amazing as well nothing was too much they were so helpful in changing call times if we had appointments to attend. Would recommend this care company to anyone looking for help in their own homes.
Thank you for taking the time to leave this 5 star review! Your kind words and feedback truly means the world to us and I'm so pleased to hear that you would recommend our services. Wishing you and the family all the best. Kind regards, Carly.
The staff have been wonderful. We had a gap while she was in hospital and when we restarted it was like seeing old friends again. My mum thought of them as friends. They were only in just over a year but made that year very comfortable for her. I just wish the company would allow travel time between appointments as it's difficult for them to give the full time that you pay for.
We also appreciate your honest comments regarding visit times. We do as standard factor in travel time into our carers' schedules;...
I would definitely recommend their services without a doubt.
Small acts of kindness, compassion, and simply being there for someone can...
Excellent care provider. The staff go above and beyond to care for their clients. I would highly recommend them. Professional careers provides high quality in caring for all. One of the best care providers in wirral.
Dear Colette, thank you for your kind feedback. It means a great deal to us to know when we are doing things well, so to hear you recommend our services is fantastic! Best wishes, Carly, Registered Manager and Director of Care at Professional Carers
As a professional homecare worker myself, but not for this company, I visit many clients who are looked after by this company. The carers are very professional, hard working, and very caring. They go above and beyond for the clients I visit, and they often say they don't know what they would do without them. I would highly recommend this company, and if any of my family were to be in need of help, it would most definitely be this company I would turn too.
Dear Amanda, thank you so much for your thoughtful feedback. This means the world to us! As a carer yourself, you will understand the value care workers bring but also the pressures we are faced with. To hear how you recognise the great work we are doing is absolutely brilliant. Thanks again for your kind words. Best wishes, Gary, Director @ Professional Carers
At Professional Carers, we know that care is about far more than meeting day-to-day needs — it’s about supporting the moments, memories, and traditions that matter most to the people...
As we enter April, we’re making significant new investments in our people, including increases to pay across Professional Carers. We’ve introduced a new tiered pay structure for our frontline teams,...
...That our staff have left us over the last couple of week using sites such as indeed, google and glassdoor. “The training is amazing… staff feel confident and supported.” “Management...
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