Home Care Providers Owned by Professional Carers in Merseyside

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Only the locations & reviews in Merseyside for Professional Carers are being shown.

Professional Carers Locations in Merseyside (1)

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1 Home Care Providers owned by Professional Carers in Merseyside
Professional Carers Wirral
223a & 225a Seaview Road, Wallasey CH45 4PD
"We are in our first weeks of using Professional carers, morning and evening and have nothing but praise for them; often over and above..."Read all 39 reviews

Professional Carers is Wirral’s largest domiciliary home care provider, delivering high-quality, community-based care to adults aged 18 and over, both in their own homes and across multiple extra care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Professional Carers Reviews in Merseyside (39)

9.8

Professional Carers has a Group Review Score of 9.8 (9.772) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Professional Carers must have a Review Score.

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Showing 39 reviews matching selected criteria
Review of Professional Carers Wirral from Helen C (Wife of Client) published on 20 July 2026 Submitted via Postal Card
Overall Experience

We are in our first weeks of using Professional carers, morning and evening and have nothing but praise for them; often over and above their remit. For example, my husband had a fall, the carer rang for an ambulance and stayed with us until nearly midnight when the ambulance finally arrived. I cannot thank her enough. The management team has been supportive and instils confidence.

Reply from Gary Nagle, Director at Professional Carers Wirral

Thank you so much for your kind feedback. We're delighted to hear that your experience with Professional Carers has been such a positive one from the very beginning. We're especially pleased that our team was able to support you during such a difficult situation. Our carers are committed to going...  

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Review of Professional Carers Wirral from Alison P (Daughter of Client) published on 8 June 2026 Submitted via Website
Overall Experience
This review relates to the second time I'veused professional carers, following a previous, excellent service in 2023.
In 2025 we had an emergency care issue for my mother in law, suddenly alone, ill health and immobile. Professional carers provided a fast responsive service. Home Assessment completed and daily support arranged. The staff were amazing, friendly treated her with dignity and respect. We felt assured that mum in law was in safe hands and looked after in our absence.
"The girls" as she called them, chatted to her and she enjoyed their visits. Of particular importance, the carers reported a concern back to us which we managed. Again, demonstrating the importance of having experienced, thoughtful and respectful carers in her home.

Of course invoicing was on time, easy to contact the finance team too. Great audit & paperwork for the family records.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your wonderful feedback and for choosing Professional Carers once again. It means a great deal to us that you returned to our service following your positive experience in 2023. We're delighted that we were able to respond quickly during a difficult and unexpected situation...  

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Review of Professional Carers Wirral from T K (Granddaughter of Client) published on 5 June 2026 Submitted via Website
Overall Experience

Amazing company absolute top tier service, looked after my nan with the upmost care and respect! All carers were unbelievable at there job couldn't of asked for better! We struggled to find a good enough company to cope with my nan and her needs, found professional carers, spoke to Julie and she went absolutely above and beyond to help us and get everything in place with my nans care as soon as possible, I honestly can not thank professional carers enough for everything they done for us as a family!

Reply from Gary Nagle, Director at Professional Carers Wirral
Thank you so much for your wonderful feedback. We're delighted to hear that we were able to provide the care and support your nan needed, and that our team made such a positive difference to your family.

It's especially lovely to hear your kind words about Julie. We know how stressful it can be...  

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Review of Professional Carers Wirral from S G (Granddaughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Professional carers were a fantastic help to my Nan. After breaking her hip and being returning home they made her return so much easier. All of the staff were polite, caring and considerate. It put our minds at ease as a family whilst we were at work that she was in good hands. Couldn't thank them enough.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your lovely feedback. Your recommendation truly means a great deal to us. We're delighted to hear that our team was able to provide the support, reassurance, and high standard of care that your family needed. We will be sure to share your kind words with the team. Kind regards, Carly

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Review of Professional Carers Wirral from Pauline M (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Brilliant service from start to finish. After my mum had a fall we contacted Karly in the office who arranged for the carers to come out twice daily. The carers were lovely, friendly and treated me mum with dignity couldn't of asked for anything more

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Pauline,

Thank you so much for taking the time to leave this wonderful 5-star review.

We are delighted to hear that we were able to provide your mum with the support she needed during her recovery. Helping her regain the confidence to live independently again was our shared goal, and...  

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Review of Professional Carers Wirral from Katie C (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

My mum became end of life and we managed to get her home with the help of professional carers. The carers were great with my mum's comfort calls. They spoke to my mum , even though she was unconscious , They were kind, caring and gave us real peace of mind. Highly recommended.

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Katie, thank you for taking the time to leave this wonderful 5-star review. We would also like to extend our deepest condolences to you and your family on the loss of your mum. We understand how challenging and emotional it can be to care for a loved one at the end of their life, and we are...  

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Review of Professional Carers Wirral from Lisa F (Niece of Client) published on 29 May 2026 Submitted via Website
Overall Experience

Couldn't have asked more from the staff who provided care for my Aunty. The staff were reliable, compassionate and dedicated to their work. The service exceeded our expectations and our family would definitely recommend.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you for leaving this 5 star feedback. We're so pleased to hear that our team was able to provide the care and support your aunty deserved during such an important time. To us, care is more than just providing support - it's about building trust, preserving dignity, and making a positive...  

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Review of Professional Carers Wirral from M S (Niece of Client) published on 28 May 2026 Submitted via Website
Overall Experience
On behalf of my family, I would like to express our deepest gratitude for the exceptional care and compassion shown to my auntie during the final stage of her life. From the moment she came into your care, every member of staff treated her with dignity, kindness, and genuine respect.
During what was an incredibly difficult and emotional time for our family, your team provided not only outstanding care for my auntie but also comfort and support for those around her. The patience, understanding, and empathy shown by everyone made a world of difference and gave us peace of mind knowing she was being cared for so lovingly.
Nothing was ever too much trouble, and it was clear that every member of staff was dedicated to ensuring her comfort and wellbeing. The warmth and professionalism shown throughout her time in your care will never be forgotten.

Thank you for making my auntie's final days as peaceful and comfortable as possible.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you so much for your heartfelt words. We are deeply touched by your feedback, and it truly means a great deal to our entire team.

Supporting families during such emotional and difficult times is a responsibility we never take lightly, and we're honoured to have been able to care for your...  

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Review of Professional Carers Wirral from Jayne M (Daughter of Client) published on 27 May 2026 Submitted via Postal Card
Overall Experience

My lovely mum has had the pleasure of being cared for by the lovely team at Professional Carers. She says it is the highest light of her day when the ladies come to see her. It is also so reassuring for all family knowing she is so well cared for. Not only are the carers fabulous but the managers and supervisors are some of the best people I have ever met. Thank you all for treating my mum like one of your own.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Wow - well where do we start! Thank you so much for your incredibly kind words. Reading feedback like this truly makes our day! To receive 5 stars across the board is fantastic and I am so pleased to hear how much your mum enjoys the visits from our team. Knowing that she feels so well cared for...  

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Review of Professional Carers Wirral from Pamela B (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience

Professional Carers were amazing looking after my parents when the time came. We found them to be caring and thoughtful but most of all kind. Mum and Dad were so well looked after by this company when I was at work. They helped with personal care but also household tasks too. Thank you!

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Pamela, Thank you so much for your lovely feedback. We're truly grateful that we were able to support both your mum and dad during such an important time.

It means a great deal to hear that our team provided not only practical support, but also kindness and reassurance while you were at...  

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Review of Professional Carers Wirral from Kerri J (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience

Professional carers looked after my mum, they provided an excellent service. The carers went above and beyond for her and my mum built up a fantastic rapport with them. The office staff were amazing as well nothing was too much they were so helpful in changing call times if we had appointments to attend. Would recommend this care company to anyone looking for help in their own homes.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Thank you for taking the time to leave this 5 star review! Your kind words and feedback truly means the world to us and I'm so pleased to hear that you would recommend our services. Wishing you and the family all the best. Kind regards, Carly.

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Review of Professional Carers Wirral from Sonia S (Daughter of Client) published on 22 May 2026 Submitted via Postal Card
Overall Experience

The staff have been wonderful. We had a gap while she was in hospital and when we restarted it was like seeing old friends again. My mum thought of them as friends. They were only in just over a year but made that year very comfortable for her. I just wish the company would allow travel time between appointments as it's difficult for them to give the full time that you pay for.

Reply from Gary Nagle, Director at Professional Carers Wirral
Dear Sonia, we're delighted to hear that the team made such a positive difference to your mum's life and that the carers became such familiar and trusted faces.

We also appreciate your honest comments regarding visit times. We do as standard factor in travel time into our carers' schedules;...  

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Review of Professional Carers Wirral from Donna K (Friend of Client) published on 22 May 2026 Submitted via Website
Overall Experience
I truly don't know where to start what excellent essential services professional carers Wirral are, nothing and I mean nothing is to much for any of the friendly, caring staff members.
They have been so kind to my friend making a very difficult time easier to cope with. Always happy to help with anything that my friend needed even if it was just a caring ear, a friendly smile or reassuring advice.

I would definitely recommend their services without a doubt.

Reply from Gary Nagle, Director at Professional Carers Wirral
Dear Donna, thank you so much for your heartfelt feedback. We're truly grateful for your kind words and so pleased that our team has been able to provide support and reassurance during such a difficult time for your friend.

Small acts of kindness, compassion, and simply being there for someone can...  

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Review of Professional Carers Wirral from Collette K (Friend of Client) published on 18 May 2026 Submitted via Website
Overall Experience

Excellent care provider. The staff go above and beyond to care for their clients. I would highly recommend them. Professional careers provides high quality in caring for all. One of the best care providers in wirral.

Reply from Carly Peckham, Director of Care and Registered Manager at Professional Carers Wirral

Dear Colette, thank you for your kind feedback. It means a great deal to us to know when we are doing things well, so to hear you recommend our services is fantastic! Best wishes, Carly, Registered Manager and Director of Care at Professional Carers

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Review of Professional Carers Wirral from Amanda R (Friend of Client) published on 18 May 2026 Submitted via Website
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As a professional homecare worker myself, but not for this company, I visit many clients who are looked after by this company. The carers are very professional, hard working, and very caring. They go above and beyond for the clients I visit, and they often say they don't know what they would do without them. I would highly recommend this company, and if any of my family were to be in need of help, it would most definitely be this company I would turn too.

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Amanda, thank you so much for your thoughtful feedback. This means the world to us! As a carer yourself, you will understand the value care workers bring but also the pressures we are faced with. To hear how you recognise the great work we are doing is absolutely brilliant. Thanks again for your kind words. Best wishes, Gary, Director @ Professional Carers

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Review of Professional Carers Wirral from Natalie B (Granddaughter of Client) published on 18 May 2026 Submitted via Website
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The care and compassion shown to my grandad have been outstanding. Every member of staff has been understanding, attentive, and supportive, always making sure his needs are fully met. It gives our family real peace of mind knowing he is being looked after with such kindness and respect. We are truly grateful for the dedication and professionalism shown every day. Highly recommended.

Reply from Gary Nagle, Director at Professional Carers Wirral
HI Natalie, Thank you for your wonderful feedback. We're incredibly proud to hear that your grandad has been so well supported by our team.

Providing compassionate, respectful care and giving families confidence and reassurance is at the heart of what we do. Your kind words about our staff's...  

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Review of Professional Carers Wirral from Julie M (Client / Service User) published on 7 May 2026 Submitted via Postal Card
Overall Experience

I have been with PC's quite a while and despite various issues, they have always been resolved promptly, professionally, and to my full satisfaction. Staff and carers alike are polite, courteous and clearly have my interests at heart; they care for me very well - thank you.

Reply from Carly, Director of Care and Registered Manager at Professional Carers Wirral

Dear Julie, thank you for taking the time to leave us a review on homecare.co.uk. We truly appreciate your honesty and feedback. I'm pleased that both the team and I have been able to address the issues you experienced and ensure the care package we provide continues to meet your needs, interests,...  

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Review of Professional Carers Wirral from Jira J (Daughter-in-law of Client) published on 6 May 2026 Submitted via Website
Overall Experience
Professional Carers currently support my mum with daily pop in visits, helping with things like her showering, breakfast, her medication and at teatime and bedtime. The care they provide is truly exceptional. My mum can be quite stubborn at times, but she soon warmed to the ladies and gents and now loves to have them visit.

The staff are kind, friendly, and genuinely caring. Nothing is ever too much trouble, and they consistently go above and beyond to ensure my mum is comfortable and well looked after.

Reply from Gary Nagle, Director at Professional Carers Wirral

Thank you so much for sharing your experience. We're delighted to hear how well your mum has settled with the team and that she now looks forward to their visits. Thank you for placing your trust in us-it's a privilege to support your mum. Best wishes, Gary

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Review of Professional Carers Wirral from Cheryl M (Daughter of Client) published on 28 April 2026 Submitted via Website
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From June 2025 until Mums passing in March 2026 the care Mum received was very good. We could not have managed without them. They were lovely friendly people who cared for Mum respectfully and some felt like friends. I liked that where posssible, there were not too many different Carers coming, keeping to the same faces. I would definitely recommend using Professional Carers to look after your loved ones. Shout out to Wendy, Cat, Stuart, Lokkie to name a few of the lovely staff who we were fortunate to have looking after our precious Mum. Thank you all xxx

Reply from Gary Nagle, Director at Professional Carers Wirral

Dear Cheryl,

Thank you so much for taking the time to share your feedback about the team and the care provided to your late mum. It truly means a great deal to all of us to know that we were able to make a positive difference during such an important time.

Please accept our sincere...  

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Review of Professional Carers Wirral from S J (Friend of Client) published on 17 April 2026 Submitted via Postal Card
Overall Experience

Having a close friend who was very sick I cannot give more praise to the staff who helped her. They were kind, listened and made her life a lot easier, also for the family gave them information that also helped them, cannot fault them.

Reply from Gary Nagle, Director at Professional Carers Wirral

Thank you for your thoughtful feedback. We're incredibly grateful to have been able to support your friend and be there during such an important time. Our team always aims to provide reassurance and guidance not just to those we care for, but to their loved ones as well. It means a great deal to...  

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Awards / Recognitions (2)

  • Recipient: Professional CarersDate: Friday 29 May 2026
  • Recipient: Professional CarersDate: Friday 10 May 2024

News (3)

News
  • Posted: Tuesday 26 May 2026At Professional Carers, we know that care is about far more than meeting day-to-day needs — it’s about supporting the moments, memories, and traditions that matter most to the people...
  • Posted: Wednesday 01 Apr 2026As we enter April, we’re making significant new investments in our people, including increases to pay across Professional Carers. We’ve introduced a new tiered pay structure for our frontline teams,...
  • Posted: Tuesday 17 Mar 2026...That our staff have left us over the last couple of week using sites such as indeed, google and glassdoor. “The training is amazing… staff feel confident and supported.” “Management...

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