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Home Care Providers Owned by Professional Carers in City of Edinburgh

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Only the locations & reviews in City of Edinburgh for Professional Carers are being shown.

Professional Carers Locations in City of Edinburgh (1)

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1 Home Care Providers owned by Professional Carers in City of Edinburgh

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Professional Carers Edinburgh
Unit 3, 55 The Loan, South Queensferry EH30 9SD
9.712 Reviews
Professional Carers Edinburgh
Professional Carers Edinburgh
"My partner has been with Professional Carers for nearly two years and is very happy with the quality care they provide her to enable her to..."Read all 12 reviews

Professional Carers Edinburgh is a leading domiciliary home care provider based in the South Queensferry area. Delivering high-quality, community-based care to adults aged 18 and over, in their own homes,... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Waking)

Professional Carers Reviews in City of Edinburgh (12)

9.8

Professional Carers has a Group Review Score of 9.8 (9.757) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Professional Carers must have a Review Score.

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Showing 12 reviews matching selected criteria
Review of Professional Carers Edinburgh from Kenny N (Partner of Client) published on 20 August 2026 Submitted via Website•
Overall Experience

My partner has been with Professional Carers for nearly two years and is very happy with the quality care they provide her to enable her to live independently, as I am. The carers and management are very friendly and supportive of her needs and very accommodating to her changing needs due to her illness. Very clear care notes on the system that I can read when I am away. Very worthy of 5 stars review. Quality care in a professional friendly manner

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh
Wow, nearly two years already - where has the time gone!

Thank you so much for taking the time to leave such a lovely review. We still remember when you first transferred your partners care to us and how important it was for you both to find a care provider you could feel comfortable with and...  

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Review of Professional Carers Edinburgh from Michael C (Client / Service User) published on 26 June 2026 Submitted via Postal Card•
Overall Experience

Some staff did not know what to do, carers. Other staff were exceptional, good carers.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you for taking the time to leave a review and for sharing your experience. We appreciate your kind comments about the exceptional members of our care team and are pleased to see that dignity, care and support and management were all rated positively.

We are, however, disappointed to read...  

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Review of Professional Carers Edinburgh from Sandra A (Client / Service User) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

I have found that my carers are very helpful and good support when needed. When it comes to shower time I am treated with the utmost respect which makes me feel comfortable with the help in showering me.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for sharing your experience. We're delighted to hear that your carers provide such helpful support when you need it.

It is especially meaningful to know that you feel comfortable, respected and well cared for during your personal care visits. Treating people with dignity and...  

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Review of Professional Carers Edinburgh from David M (Client / Service User) published on 15 June 2026 Submitted via Postal Card•
Overall Experience

Very pleased with the care we get from Professional Carers Edinburgh. We would be sorry to leave them.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you for your kind feedback. We're so pleased to hear that you've been happy with the care and support provided by our team.

Knowing that you would be sorry to leave us is a wonderful compliment and means a great deal to everyone involved in your care. Thank you for placing your trust in us, it's a privilege to support you, and we'll be sure to share your lovely comments with the team.

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Review of Professional Carers Edinburgh from Peter F (Son of Client) published on 4 June 2026 Submitted via Website•
Overall Experience

Professional Carers have been caring for my mum for just over a year now and visit her 4 times daily. I can't praise them highly enough with the care that they provide and she looks forward to their arrival. I don't know what we would have done without them all and can't thank them enough for what they do for her.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh
Thank you so much for your lovely feedback. It's wonderful to hear that your mum looks forward to her carers visits and has built such positive relationships with the team.

Knowing that we've been able to support your mum over the past year and provide reassurance for your family means so much to...  

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Review of Professional Carers Edinburgh from C C (Daughter of Client) published on 4 June 2026 Submitted via Website•
Overall Experience

Professional Carers are professional, pro-active and, above all, caring. My mother has been supported by this organisation for some years now, and I have always found the carers approachable. They have Mum's best interests at heart, and monitor her for any health changes; if they have any concerns, they contact me immediately. As we live 400 miles away, this is reassuring, and I have full confidence in them.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh
Thank you so much for your lovely feedback. It means a great deal to us to know that you feel your mum has been so well supported over the years and that our team has helped give you peace of mind, especially with you living so far away.

We're so pleased that you find our carers approachable and...  

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Review of Professional Carers Edinburgh from Leanne M (Next of Kin) published on 29 May 2026 Submitted via Website•
Overall Experience

Pro carers have made my life so much easier and less stressful knowing SP is getting excellent care everyone always go over and above with everything they do. I can't thank management and care team enough. Without them SP wouldn't be able to stay at home.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to share this wonderful feedback. It means the world to us to hear that the care and support we provide benefits both you and your loved one, while enabling them to remain happy and comfortable in their own home. Feedback like yours highlights exactly why we do what we do, and we are truly grateful for your kind words and continued trust in our team.

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Review of Professional Carers Edinburgh from Jackie L (Daughter of Client) published on 29 May 2026 Submitted via Postal Card•
Overall Experience

Hi there I am really happy with the team that care for my elderly mother and really appreciate everything they do for her.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you for your kind words. We're really pleased to hear how happy you are with the team caring for your mother. Your appreciation means a great deal to us, and we'll be sure to pass your lovely feedback on to the carers. It's a privilege to support your mum, and we're grateful for your trust in our team.

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Review of Professional Carers Edinburgh from Joyce M (Daughter of Client) published on 28 May 2026 Submitted via Postal Card•
Overall Experience

Are very excellent looking after Mary my mother. Anything I would like to discuss I can pop in the office. Joyce

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to leave us this lovely feedback, it means a lot to us. We are so pleased that you place your trust in us to help care for your mum and I'm so glad to hear that you find the support from our office team valuable too.

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Review of Professional Carers Edinburgh from S S (Daughter of Client) published on 28 May 2026 Submitted via Website•
Overall Experience

Professional carers have been providing support to my dad for the last two years. Both dad and I are very happy with the service provided. Carers are always compassionate and caring in providing my dads care needs, ensuring he remains as independent as he can be. Communication between myself and co-ordinators has been excellent with regular reviews of dads care needs and checking in to make sure we remain satisfied. I have a background in nursing and have been very impressed and would have no hesitation in recommending professional carers

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you very much for your thoughtful review and kind words about both our carers and office team. We're so pleased to hear that the care and support provided is helping your dad remain as independent as possible whilst ensuring his needs are being met.

Thank you again for your feedback and recommendation, it really is appreciated.

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Review of Professional Carers Edinburgh from Senga H (Niece of Client) published on 28 May 2026 Submitted via Website•
Overall Experience

The guys are amazing. I wouldn't be able to live my own life without these guys looking after my uncle too and I am for ever grateful for all they do for him. My uncle was very nervous about having people come in to help at first but these guys soon made him very comfortable about it and he looks forward to them coming everyday. These guys go above and beyond for us.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for taking the time to share your feedback. We're so glad your uncle feels happy and comfortable with the team now and that the support has helped give you some peace of mind too.

It means a lot to know our carers have made such a positive difference for both of you. Thank you again for placing your trust in us to provide his care.

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Review of Professional Carers Edinburgh from A S (Granddaughter of Client) published on 28 May 2026 Submitted via Website•
Overall Experience
I cannot recommend this team enough. Every request was dealt with in such a friendly, professional and prompt manner, nothing seemed to be too much for the team to provide. Everyone from the visiting carers to the team in the office was fantastic with providing care for my grandmother. We don't know what we would have done without you all.

Keep up the good work, and know that you are very much appreciated.

↩Reply from India Livingstone, Registered Manager at Professional Carers Edinburgh

Thank you so much for your lovely review and your kind words. We are incredibly proud of both our carers and office team and your feedback will mean so much to everyone involved.

Thank you again for your trust and support - it's very much appreciated

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Awards / Recognitions (2)

  • 29 May 2026Recipient: Professional Carers
  • 10 May 2024Recipient: Professional Carers

News (3)

News

  • 26 May 2026

    At Professional Carers, we know that care is about far more than meeting day-to-day needs — it’s about supporting the moments, memories, and traditions that matter most to the people...

  • 01 Apr 2026

    As we enter April, we’re making significant new investments in our people, including increases to pay across Professional Carers. We’ve introduced a new tiered pay structure for our frontline teams,...

  • 17 Mar 2026

    ...That our staff have left us over the last couple of week using sites such as indeed, google and glassdoor. “The training is amazing… staff feel confident and supported.” “Management...

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