Diamond Home Assist LLP
Unit 1B, The Alba Business Pavilion, Alba Campus, Livingston EH54 7HG

Care Provided by Diamond Home Assist LLP
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Companionship
- Feeding & Drinking Assistance
Household Services
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Service costs vary between council districts. For more information regarding our pricing, please get in contact with us and we would be happy to discuss this with you.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Owner
- Diamond Home Assist LLP
- Private Owned
Person in charge
- Emma Hurry (Registered Manager)
Diamond Home Assist LLP Reviews (21)
Diamond Home Assist LLP has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years.
Over all time Diamond Home Assist LLP has 21 reviews.
To have the support of carer for my husband is beneficial to allow me to have time to myself knowing my husband is being cared for. Carers have been kind and understanding. My husband bonds with them really well as they know how to cope with situations wich may arise each week.
Thank you for your kind words. We're so pleased that our carers are able to provide support that gives you peace of mind and allows you some time for yourself. It's wonderful to hear that your husband has such a good relationship with the team and feels comfortable during each visit. We really appreciate your feedback.
Diamond staff are fabulous with my dad. Their support has greatly helped both my dad and myself, giving me peace of mind and extra support for appointments and correspondence. Dad has developed a good relationship with the staff and looks forward to the visits.
Thank you so much for your kind review. We're delighted to hear that our team has made such a positive difference for both your dad and yourself. It's wonderful to know your dad looks forward to his visits. We truly appreciate your feedback.
Diamond Home Assist, Has been a excellent support to myself and my mother-in-law. They have treated my mother-in-law with the most respect and dignity. They have gone over and above with their support. I would have no hesitation to recommend them to any family in need of support. My kind regards and respect to all the staff. Fantastic team work
June
Thank you for taking the time to leave such a lovely review. We are so pleased that we can support your mother-in-law in a way that works well for both her and your family. We truly appreciate your kind words and look forward to continuing to provide our support.
See him. I would 100% recommend Diamond to anyone. The whole process from start to finish on getting this set up was so easy too and all the staff have fantastic. A massive thank you to you all for what you have done for my dad so far!
Thank you so much for taking time to write this wonderful review about the service that Diamond has provided for your dad so far. We are so glad to hear the process was smooth and dad is benefitting from his time with the team. It really does mean a lot to hear this lovely feedback. Thank you!
My review was a fantastic experience which covered all the main points of my support. I value my support from Diamond as I enjoy chatting to the staff while they are completing the house hold tasks.
Thank you for taking the time to review the service and provide us with feedback on your support experience. We are so glad you enjoy your support and feel as though our review process is beneficial to the service provided for you.
I started using Diamond in September and can honestly say it has changed the quality of my life. I am currently housebound, severely obese and disabled. Life before Diamond was hard just doing normal daily tasks like making coffee, dinner and doing washing etc was nearly impossible. Diamond has taken over these tasks and also helped with my mental health by listening to and supporting me on a daily basis. I am so happy I found them and look forward to a better life ahead.
Thank you for taking the time to submit this lovely review. We are so glad we have been able to make a positive influence on your life. The Diamond team also look forward to supporting you through the rest of your journey.
Excellent service
Thank you for taking the time to leave a review. We appreciate your response and are glad we can provide a service suited to yours and your partners needs.
Great friendly service in the people you can trust. Diamond helped me in having respite and taking my Mum out on trips to the cafe to socialise. Diamond and her carers are warm people, which is refreshing to see. Can recommend them. Keep up the great work.
Thank you for taking the time to write such a lovely review. We have really enjoyed the short time we have supported mum and look forward to continuing the service, providing you with the required respite and helping mum further socialise in the community.
The carers from this company look after my Mother’s social care needs as well as keeping the house clean. Mum will be 100 in August and the care she receives allows her to remain in her own home. The ladies are all very kind and flexible allowing for her needs to be met as she requires and not in a rigid way. It allows her to feel she has an element of control over her life. The reports are informative and allow me to react to any issues promptly.
Thank you for taking the time to leave us a review regarding your mum's support. It is so great to hear Mum's needs are being met and we are delighted to have her as a client! For nearly 100 years old, she is so incredibly independent and we love being able to be a part of her support system...
The support from Diamond makes me happy because I get to do things I would otherwise be unable to do. I enjoy my time with the girls as they are very understanding and I love my girly days. Happy with the service.
Thank you for this lovely review! We are so pleased you enjoy your support time and getting your girly days out. We know all the staff love their time with you just as much. We look forward to many more memories.
Diamond looked after my aunt until a few weeks ago when she, unfortunately, went into 24/7 care. Living so far away it was amazing to know the girls were going in daily to ensure she was OK and had eaten. Once home from work, I checked the app and instantly got updated on how she had been. I do not think she would have stayed at home this long without them.
Hi Barbara, thank you for taking the time to submit such a lovely review. It was an absolute pleasure to support your aunt. We wish her all the best in her new surroundings.
Fantastic company, the girls are amazing and friendly. My grandma loves the company and spending time with the girls. It gives my family great peace of mind knowing they are going in to visit my grandma.
Thank you for taking the time to submit this lovely review! We are thrilled to hear the service is benefiting both your grandma and the family. All the team really enjoy supporting your grandma and hearing all her wonderful stories. We look forward to every visit!
My support worker is so supportive and she understands me so well. She kept me going mentally for months until my health got gradually better. I’m now going through new challenges and she’s been by my side again. Nothing is too much for her. She’s more than a diamond to me.
Thank you for this lovely review. We agree, she is an absolute diamond!
I like all the people from Diamond Home Assist who help me. I trust them and I rely on them. If a home support person cannot come to my flat when they said they would they always let me know. I feel that I can talk to the staff about personal things which are important to me and they have my best interests at heart.
All staff look forward to your support calls and will greatly appreciate this feedback.
Diamond Home Assist are really good with what they do, they provide me with the support that is good for me. Their staff are very helpful and friendly, I get on really well with the ladies that support me. I would definitely recommend Diamond Home Assist.
It is so lovely to hear how much you are enjoying the service and the time you have with your support workers. The team look forward to continuing to assist you in your support needs.
The management team are easy to approach and supportive. I have been with Diamond Home Assist for a number of years and the support workers are all very supportive. I look forward to the support worker coming each week to support me with household tasks and a chat. I could not do without their support keeping myself as independent as possible. Diamond Home Assist have good support workers and management team with regular reviews.
It is lovely to hear your positive and kind words about the service provided to you. Working with clients to help them remain independent is extremely important to us, so we are happy to hear this is something that is being achieved...
The support provided is excellent. Support Workers are always kind and caring towards my mum and think of activities for her to enjoy and take part in. Thanks so much for all your support. The family appreciates the continuity of staff and regular support times.
We are delighted to hear how well the support is going and that the team work well with your mum to arrange activities suited to her needs. We will be sure to pass on your kind words to the team. Everyone looks forward to continuing service with your mum and making sure her support needs are met.
I have domestic assistance as a carer to free up time for myself and quality time with my disabled husband. The girls are always friendly, punctual and efficient and a pleasure to have in my home on a 4 weekly basis.
We are glad that you are happy with your service and support workers. Additionally, we are pleased that we can provide this service for you, allowing you to enjoy quality time with your husband, as we are aware of how important this is.
Every support worker arrives on time. If they are delayed I receive a call or text letting me know. The support workers know my routine and are very efficient at putting me on my exercise machine. All support workers treat me with respect and understand my limitations.
Thank you for this lovely review, we look forward to continuing to work with you to achieve your future goals.
Very good. Good support staff.
In regards to value for money, we completely understand money is a tough issue right now and...
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 19 March 2026- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Very Good
(5)
- How good is our staff team? Very Good
(5)
- How well is care and support planned? Good
(4)
News (0)
There are no news items for Diamond Home Assist LLP.
Awards / Recognitions (3)
- Recipient: Diamond Home Assist LLPDate: Wednesday 31 May 2023
- Recipient: Diamond Home Assist LLPDate: Friday 21 Apr 2023
- Recipient: Diamond Home Assist LLPDate: Tuesday 10 May 2022
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Diamond Home Assist LLP
How many Carers does Diamond Home Assist LLP employ?
Diamond Home Assist LLP employs 56 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Diamond Home Assist LLP to verify any information. View our terms and conditions. Diamond Home Assist LLP has a Basic Service - more info.