Alina Homecare Bristol South

Mum has made an amazing recovery which I am sure wouldn't have been possible without Alina's support.

Excellent.

My mum has improved tremendously since Alina started to visit. I felt they took time to understand mum's wishes, character, likes, and dislikes. They have tried as far as possible to provide continuity, even when we increased the frequency of visiting. Mum has been well-matched with 2 main carers who manage to balance sympathy with gentle persuasion and encouragement to do what she can for herself. When her care needs changed I was able to explain concerns I had to the office who took note and acted on my concerns. The app is brilliant so I know how mum is before I phone her for a check. I have spoken briefly to the carer the first few visits as I live 90 miles away and she was polite and reassuring. Highly recommended.

Fantastic service. Everyone I have had contact with is professional/polite and punctual. They are all brilliant and nothing is too much trouble. So glad I found this agency.

All our carers had different levels of skills in all areas of caring. My husband was always treated kindly, sympathetically, and with respect. We formed close relationships through trust and communication.

The care provided to my husband is excellent. The carers carry out their task efficiently and with kindness.

Compassionate and thoughtful care. They always show kindness. All the staff I have met are helpful and if they think there might be a problem they telephone me to check. My Aunt, who is in their care, is happy and very well looked after.

What a wonderful team of carers. We couldn’t have asked for anyone nicer to look after our mum in her last couple of months. Mum felt at complete ease, related to them all really well and we felt at ease knowing she was in great hands. Thank you to all at Alina Care. You really did make a difference to her life.

I was very satisfied with the personal care my husband received and also impressed by the sympathetic approach he received from the carers.

This is the first time my mum has used a care agency and I am so glad I picked Alina. I have had to change some of the times around or add times in at the last minute and the girls in the office are brilliant at accommodating this. My mum says all the carers are very kind, patient and caring. The girls are always on time. The whole Alina team are very hardworking and I would highly recommend Alina to anyone looking for a good care agency.

All the carers who looked after my mother in law in her last few days were amazing, well trained and nothing was too much trouble for them and really helped us in our time of need. Highly professional and trained well for all care needs. The office staff were also great when asking any questions we needed to at the time. From the first assessment which went smoothly to having the care in place within days. Big thank you to all the staff and management.

Excellent communication, flexibility and staff. This company has been a major support for my mum and a relief to our family. They have delivered all that was agreed in the original meeting and are always there via email or telephone to assist and answer anything we may need.

I cannot recommend Alina Homecare Bristol South highly enough. The manager and her team have been caring for my parents for the last 9 months. Through the most difficult times of COVID and the changing needs of my parents, they have been patient, caring and kind. The manager and her team communicate clearly and are proactive in reaching out to the family with suggestions and solutions. We have worked together to care for my parents. I don't know what we would have done without them.

Excellent service from each carer. Exceptional standard from everyone. Everyone has been easy to get on with, accommodating and nothing was too much trouble for them. Would love to keep on, however, unfortunately, due to the cost of service, we have to find another provider.

My mother gets on well with the carers who visit her and I have been able to request various tasks to be undertaken on a specific day by ringing the office beforehand as my mother is hard of hearing and does not communicate well by telephone.

On behalf of the family thank you, especially in these testing times.

Alina has been coming to help my dad for several months now and I can honestly say that they are true angels. Nothing to too much trouble and they are constantly checking if there is anything else they can do for Dad. They persist with his showers although we know he has a stubborn streak. The ladies in the office are so helpful and always on the end of the phone. Well done to everyone.

I needed care for my mum on the weekends. I contacted Alina and within a couple of weeks, they had assessed my mum and care was in place. The carers are absolutely lovely. They take time with mum and don't rush her. They are caring and kind.

Such a relief to get the help and support I needed to remain living independently at home. I'm very happy with the care given by all the women employed by Alina Homecare. They are always courteous and kind and what is really important they always listen to what you are saying and always check if there is anything else they can do for you before they leave.

Very pleased with all the staff even the office. Always on time, nothing is too much trouble. Always happy, can not praise this provider enough. A very carefully well-chosen group of ladies. I would recommend this company without a second thought.