Loading...

Home Instead (Ivybridge)

Ground Floor, 61 Fore Street, Ivybridge PL21 9AE
Home Instead (Ivybridge) Logo
Top 20 award
Home Instead (Ivybridge) logo
Home Instead (Ivybridge), Ivybridge
Home Instead (Ivybridge), Ivybridge
Home Instead (Ivybridge), Ivybridge

Home Instead Ivybridge offers in-home care services to Ivybridge, Kingsbridge, Modbury, Plympton, Plymstock, Yealmpton and surrounding areas.

The team at Home Instead Ivybridge believe that everybody has the right to remain in their own home for as long as possible, leading a fulfilling life and surrounded by precious memories and belongings. Their goal is to support people to do this and they believe that home care and live-in care are the...  

Care Provided by Home Instead (Ivybridge)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Please contact the office to discuss your care requirements. Speak to one of our team who will be able to give you more information about our fees and how you might qualify for funding or support to pay for your care

Contact Home Instead (Ivybridge) to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Martin Allison (Director)

Home Instead (Ivybridge) Reviews (27)

9.7

Home Instead (Ivybridge) has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years. Over all time Home Instead (Ivybridge) has 27 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead (Ivybridge)
Loading...
Showing 27 reviews matching selected criteria
Review from Steve M (Son of Client) published on 1 March 2023 Submitted via Website
Overall Experience

The service my mum and I have received from the Home Instead (Ivybridge) team has been excellent. They have been professional and effective at all times from care to administration. The team show great compassion in everything they do; what is in my mum's best interest is clearly foremost in their minds. It has been a great relief, to me, to know I have their support.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you Steve it's lovely for us to receive this type of feedback. It's also nice to have you mention that our administration support has also been of a high standard. It's key that the office is there to support clients, clients' families, medical professionals and of course our wonderful care professionals.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Jo S (Daughter of Client) published on 3 February 2023 Submitted via Website
Overall Experience

Very professional company. Came and accessed the needs of the client. Staff are caring, kind, knowledgeable, and willing to help with everything needed to make the person feel happy. Great customer service too, with check-ins with clients to make sure they are happy and if there is any change in their needs.

Reply from Amanda Nichol, Registered Care Manager at Home Instead (Ivybridge)

Thank you for your kind words, we are delighted to be able to help provide this wonderful service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Neil T (Friend of Client) published on 12 January 2023 Submitted via Website
Overall Experience

Excellent client relationship with my friend; she looks forward to the carer's visit. I was happy to recommend Home Instead to my friend and her family. Nothing has been too much trouble for the Home Instead team in Ivybridge.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for your lovely feedback; we are delighted to receive this review. It's great that we are making a positive impact.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Prue A (Niece of Client) published on 12 January 2023 Submitted via Website
Overall Experience
My uncle has been provided with the services of Home Instead for over two years.
In that time, he has been cared for with humour, empathy and imagination by a variety of people.
They are friendly and responsive to his needs and our concerns.

He is in excellent hands.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for such positive feedback. One of the seven wonders of the world is your uncle's amazing appetite!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D M (Nephew of Client) published on 12 January 2023 Submitted via Website
Overall Experience

Our family has been delighted with the quality of care given to an elderly relative during the past two years by Home Instead (Ivybridge). As well as highly professional, it has been warm, compassionate, and imaginative; and everything has been managed with a great sense of humour. Apart from helping him with his medication and meals, his carers have arranged trips out for lunch and to the shops, visits to neighbours assisted with reading and writing (he is seriously visually handicapped) and appointments with the doctor. Nothing has been too much trouble: everyone has been willing to go the extra mile. It's hugely reassuring to know that he's in such good hands, particularly since no member of the family lives close by.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

It really is our pleasure. Thank you for the lovely feedback it will be warmly received by our wonderful team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anna S (Daughter of Client) published on 19 December 2022 Submitted via Website
Overall Experience

Home Instead carers are providing excellent client-centred care to my elderly parents, both of whom have differing needs. The team are flexible, caring, shows initiative, and above all, are always warm and friendly. I cannot thank them enough for the care they provide.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you, Anna, that's lovely feedback, I'm so pleased we are able to help.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Helaena P (Granddaughter of Client) published on 7 December 2022 Submitted via Website
Overall Experience
My nan has Alzheimer's and has daily visitors from Home Instead (Ivybridge) to support her in getting up and preparing lunch.
They encourage her to do activities and, when possible, take her on trips out for lunch, which makes a huge difference to her day.
Being flexible, they were able to provide extra visits whilst I took my mum (her primary carer) away on a much-needed holiday this summer.

We are planning to go away this winter, knowing she is in good hands.

Reply from Amanda Nichol, Registered Care Manager at Home Instead (Ivybridge)

Thank you very much for your review. We are delighted to hear such positive feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2022
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Ivybridge).

Awards / Recognitions (12)

  • Recipient: Home Instead (Ivybridge)Date: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home Instead (Ivybridge)Date: Friday 31 May 2024

Meet the Team (4)

Martin & Anne-Marie Allison Job Title: Founders Joined: 2019
Martin & Anne-Marie Allison

Martin previously spent over thirty years working in the fields of marketing and advertising where he developed a range of skills that he is putting to good use in managing the Home Instead Ivybridge, Kingsbridge, Plymstock and Plympton office.

He is supported in this role by his wife Anne-Marie who comes from a background in teaching. Together they are passionate about providing outstanding care for their clients and firmly believe that with the right care and support, our senior community can lead fulfilling and happy lives.

Katie Hewitt Job Title: Client Services Manager Joined: 2019
Katie Hewitt

Responsible for the smooth running of our friendly office. Having run a group for people experiencing symptoms of dementia, Katie has an excellent understanding of the different types of dementia and how they affect the individual and their friends and family. “I find it easy to talk to people and I love making a difference in people’s lives”

Katie has a passion for helping people feel comfortable and is able to reassure and encourage people to be the very best version of themselves.

Wendy Jacobs Job Title: Recruitment Joined: 2021
Wendy Jacobs

Wendy deals with all things recruitment for Home Instead Ivybridge. Wendy is responsible for all new Care Professionals and their journey on board with us.

"I’ve found a new passion in care, as I started in gyms and fitness, and its exciting to be able to help other people find that same passion.”

Natasha Bullied Job Title: Scheduler Joined: 2020
Natasha Bullied

Natasha is responsible for client and Care Professionals' schedules. Natasha makes sure all Care Professionals know where they need to be and all clients know in advance which Care professionals they have for their visit.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Ivybridge) to verify any information. View our terms and conditions. Home Instead (Ivybridge) has an Enhanced Service - more info.