Care Provided by Home Instead (Ivybridge)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

60 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Prices

Please contact the office to discuss your care requirements. Speak to one of our team who will be able to give you more information about our fees and how you might qualify for funding or support to pay for your care

Contact Home Instead (Ivybridge) to get a personalised quote:

Good to Know

Group / Owner

Home Instead
Private Owned

Person in charge

Martin Allison (Director)

Home Instead (Ivybridge) Reviews (27)

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9.3

Home Instead (Ivybridge) has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Home Instead (Ivybridge) has 27 reviews.

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Showing 27 reviews matching selected criteria

Review from Steve M (Son of Client) published on 1 March 2023 Submitted via Website•

Overall Experience

The service my mum and I have received from the Home Instead (Ivybridge) team has been excellent. They have been professional and effective at all times from care to administration. The team show great compassion in everything they do; what is in my mum's best interest is clearly foremost in their minds. It has been a great relief, to me, to know I have their support.

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↩Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you Steve it's lovely for us to receive this type of feedback. It's also nice to have you mention that our administration support has also been of a high standard. It's key that the office is there to support clients, clients' families, medical professionals and of course our wonderful care professionals.

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Management

Treated with Dignity

Value for Money

No Rating

Review from Jo S (Daughter of Client) published on 3 February 2023 Submitted via Website•

Overall Experience

Very professional company. Came and accessed the needs of the client. Staff are caring, kind, knowledgeable, and willing to help with everything needed to make the person feel happy. Great customer service too, with check-ins with clients to make sure they are happy and if there is any change in their needs.

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↩Reply from Amanda Nichol, Registered Care Manager at Home Instead (Ivybridge)

Thank you for your kind words, we are delighted to be able to help provide this wonderful service.

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Management

Treated with Dignity

Value for Money

Review from Neil T (Friend of Client) published on 12 January 2023 Submitted via Website•

Overall Experience

Excellent client relationship with my friend; she looks forward to the carer's visit. I was happy to recommend Home Instead to my friend and her family. Nothing has been too much trouble for the Home Instead team in Ivybridge.

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↩Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for your lovely feedback; we are delighted to receive this review. It's great that we are making a positive impact.

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Management

Treated with Dignity

Value for Money

Review from Prue A (Niece of Client) published on 12 January 2023 Submitted via Website•

Overall Experience

My uncle has been provided with the services of Home Instead for over two years.
In that time, he has been cared for with humour, empathy and imagination by a variety of people.
They are friendly and responsive to his needs and our concerns.

He is in excellent hands.

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↩Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for such positive feedback. One of the seven wonders of the world is your uncle's amazing appetite!

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Management

Treated with Dignity

Value for Money

Review from D M (Nephew of Client) published on 12 January 2023 Submitted via Website•

Overall Experience

Our family has been delighted with the quality of care given to an elderly relative during the past two years by Home Instead (Ivybridge). As well as highly professional, it has been warm, compassionate, and imaginative; and everything has been managed with a great sense of humour. Apart from helping him with his medication and meals, his carers have arranged trips out for lunch and to the shops, visits to neighbours assisted with reading and writing (he is seriously visually handicapped) and appointments with the doctor. Nothing has been too much trouble: everyone has been willing to go the extra mile. It's hugely reassuring to know that he's in such good hands, particularly since no member of the family lives close by.

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↩Reply from Martin Allison, MD at Home Instead (Ivybridge)

It really is our pleasure. Thank you for the lovely feedback it will be warmly received by our wonderful team.

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Management

Treated with Dignity

Value for Money

Review from Anna S (Daughter of Client) published on 19 December 2022 Submitted via Website•

Overall Experience

Home Instead carers are providing excellent client-centred care to my elderly parents, both of whom have differing needs. The team are flexible, caring, shows initiative, and above all, are always warm and friendly. I cannot thank them enough for the care they provide.

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↩Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you, Anna, that's lovely feedback, I'm so pleased we are able to help.

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Management

Treated with Dignity

Value for Money

Review from Helaena P (Granddaughter of Client) published on 7 December 2022 Submitted via Website•

Overall Experience

My nan has Alzheimer's and has daily visitors from Home Instead (Ivybridge) to support her in getting up and preparing lunch.
They encourage her to do activities and, when possible, take her on trips out for lunch, which makes a huge difference to her day.
Being flexible, they were able to provide extra visits whilst I took my mum (her primary carer) away on a much-needed holiday this summer.

We are planning to go away this winter, knowing she is in good hands.

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↩Reply from Amanda Nichol, Registered Care Manager at Home Instead (Ivybridge)

Thank you very much for your review. We are delighted to hear such positive feedback.

Staff

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Management

Treated with Dignity

Value for Money

No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2022

Overall
Outstanding

CaringGood
EffectiveGood
ResponsiveOutstanding
SafeGood
Well-ledOutstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Home Instead (Ivybridge).

Meet the Team (4)

Martin & Anne-Marie AllisonJob Title FoundersJoined 2019

Martin previously spent over thirty years working in the fields of marketing and advertising where he developed a range of skills that he is putting to good use in managing the Home Instead Ivybridge, Kingsbridge, Plymstock and Plympton office.

He is supported in this role by his wife Anne-Marie who comes from a background in teaching. Together they are passionate about providing outstanding care for their clients and firmly believe that with the right care and support, our senior community can lead fulfilling and happy lives. Read less

Katie HewittJob Title Client Services ManagerJoined 2019

Responsible for the smooth running of our friendly office. Having run a group for people experiencing symptoms of dementia, Katie has an excellent understanding of the different types of dementia and how they affect the individual and their friends and family. “I find it easy to talk to people and I love making a difference in people’s lives”

Katie has a passion for helping people feel comfortable and is able to reassure and encourage people to be the very best version of themselves. Read less

Wendy JacobsJob Title RecruitmentJoined 2021

Wendy deals with all things recruitment for Home Instead Ivybridge. Wendy is responsible for all new Care Professionals and their journey on board with us.

"I’ve found a new passion in care, as I started in gyms and fitness, and its exciting to be able to help other people find that same passion.” Read less

Natasha BulliedJob Title SchedulerJoined 2020

Natasha is responsible for client and Care Professionals' schedules. Natasha makes sure all Care Professionals know where they need to be and all clients know in advance which Care professionals they have for their visit.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Ivybridge) to verify any information. View our terms and conditions. Home Instead (Ivybridge) has an Enhanced Service -what an Enhanced Service includes.

Home Instead (Ivybridge)

Care Provided by Home Instead (Ivybridge)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Other Care Provided

Funding & Fees

Prices

Good to Know

Group / Owner

Person in charge

Home Instead (Ivybridge) Reviews (27)

Regulatory Rating

Care Quality Commission (CQC) Rating

Inspection ratings

News (0)

Awards / Recognitions (13)

Accreditations

Meet the Team (4)