Glorycrown Healthcare Ltd

Glorycrown provided home care services for my mum for 6 months before she had to go into a full-time care home. Their care gave us extra time with mum at home. The carers treated her with dignity and respect and were a valuable part of her life during that period - thank you Glorycrown

My mum receives two care visits each day for personal care. Due to her dementia, she does not always understand the support being offered and will sometimes refuse assistance. The carers are consistently patient, kind and respectful in these situations. They take time to encourage and reassure her without making her feel pressured, and they always treat her with dignity and compassion. From my experience, the carers work hard to provide the best possible care while respecting my mum's wishes and maintaining a positive relationship with her. I appreciate their professionalism, understanding and dedication in what can often be challenging circumstances.

All actions were quickly amended and any advice was given if needed. Total care, dedicated and professional care company. Your are 5 star.

I have no hesitation in recommending Glory Crown for supporting those at the end of life, such a difficult time, made easier by having a dedicated team visiting your home.

The staff are very good at their job. They spend time with my wife and myself. They are well trained in what they do. All in all every member of staff do a very good job. We are very happy with service we receive.

Very punctual, always pleasant and cheerful willing to do anything I ask. Very happy.

I have been with Glorycrown for about three and a half years. Have had a very good service from them. The carers and management are kind and very helpful. I am happy to continue using them.

I am satisfied with the care provided.

Having listened very carefully to my mother, the Manager selected a member of her team to visit, with a view to changing the team member if they didn't click. My mother and companion clicked instantly. They seemed to have the same sense of humour, enjoyed walking out together, and generally liked each other. I was delighted and for the following 6 months, the companion did not fail my mother in any way. Always on time, courteous, and willing. A wonderful match, which as it happened , lasted until my mother passed away 6 months later. Throughout that time, the office staff kept in touch to check everything was as it should be.

Promotion of independence and wellbeing is at the heart of the care plan.

My sister and I have been delighted with all of the care and support that Glorycrown provided for our Dad. All tasks were carried out with care and attention, maintaining our Dad's dignity all the time. Their approach to our Dad was always gentle, kind and with a smile. We appreciated their communication with us and as they saw changes in our Dad they made helpful observations and suggestions to ensure our Dad was receiving the best possible service and care.

Kind regards,

My sister has received care and support from Glorycrown for about eight months, since June 2024. From the outset, she has been very happy with the service and the friendly, supportive and flexible attitude of all the staff.

Glorycrown cared for my mother from June 2020 until December 2023. As a family, we are so grateful that we found them! Their philosophy is to support a person to remain independent and to make her own decisions and they live that philosophy to the full. The carers consulted my mum on every decision, large or small, and ensured her contentment and health for the last three and a half years of her life with their kindness and attention to detail. They contacted me or another relative about any concerns - physical, mental, emotional, nutritional, we could rely on them for total, thoughtful attention to my mum's needs and well-being. Other visitors were also struck by the gentle, thorough, friendly, and professional care my mum received, it seems from comments and comparisons that Glorycrown's standards and attention to detail are rare. Totally heartfelt recommendation.

I am also pleased with the communication I receive from the staff and nothing is too much trouble either.

After a bad experience of care at home for Mum who is steadily developing dementia, it was so wonderful to find Glorycrown. The care and support that they have given Mum has been amazing and I would highly recommend them. Mum has not always been easy to please but the staff are always polite, kind and patient with her. They are punctual and often go over and above in completing their tasks. The caring ethos of this company is excellent. They have also supported me during some difficult times with Mum.

Frankly, they have become practically part of the family.

I am very pleased with the care provided by Glorycrown and it's staff and have had no hesitation in recommending their services to acquaintances seeking to engage carers.

I live continents away from my mother and with her increasing dementia it's hard to understand, through phone calls with her, how her care is going. So it was a fabulous opportunity to visit and spend a period of time with her and meet her carers, watching their interactions with her. Additionally, they have a web-based application that I can log into and see who is there and read the notes from their previous visits. It was deeply reassuring to see the care and respect they show to her and how each visit is aligned to getting my mum to do as much as she is capable of while ensuring her comfort and safety. They are kind and caring, professional and respectful and always clear in their communications with us about her needs and health. My older sister works closely with them around adjustments to care and scheduling of special needs and their responsiveness is phenomenal. I am so deeply grateful for the carers and the company that supports us and my mum so very well.

I have been very impressed with Glorycrown Healthcare Ltd since. We began using them for my husband's care. They are very careful to listen to my concerns regarding him, and both the carers and administrative staff go the extra mile to help us. Any problems are quickly dealt with, and we are kept informed of any potential timing issues so they can be easily resolved. I wouldn't hesitate to recommend them to anyone looking for care.