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Glorycrown Healthcare Ltd

S07 Knightrider House, Knightrider Street, Maidstone ME15 6LU
Glorycrown Healthcare Ltd Logo
Glorycrown Healthcare Ltd logo
Her choice and preference was respected. It feels good to see her happy at the care of Glorycrown.Ian W(Son of Client/Service User)
Glorycrown Healthcare Ltd, Maidstone
Exceptional care. Very professional.David H(Son of Client/Service User)
Glorycrown Healthcare Ltd, Maidstone
They were always cheerful and had a ready smile. I would not hesitate in recommending them to anyoneHilary A(Daughter-in-law of Client/Service User)
Glorycrown Healthcare Ltd, Maidstone

Glorycrown Healthcare Ltd is a provider of home care services and supported living to those with health and social care needs in Kent and surrounding areas.

The aim is to offer the highest standards of individualised care, recognising people's culture, diversity and human rights.

Their wide range of services includes complex care, home help and companionship, personal care as well as full-time live-in care.

Care Provided by Glorycrown Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30.90
  • Weekly Live-in Care Fees: from £1,540
30 or 45 minutes prices upon request.

These prices are a guideline, please contact Glorycrown Healthcare ltd to find out the exact price according to your requirements.

The price(s) shown are provided by the agency. Contact Glorycrown Healthcare Ltd for full pricing details and T&Cs.

Contact Glorycrown Healthcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Glorycrown Healthcare Ltd
  • Private Owned

Person in charge

  • Sibongile Mabena (Manager)

Glorycrown Healthcare Ltd Reviews (37)

9.7

Glorycrown Healthcare Ltd has a Review Score of 9.7 (9.681) out of 10, based on 11 reviews in the last 2 years. Over all time Glorycrown Healthcare Ltd has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from J C (Daughter of Client) published on 15 June 2026 Submitted via Website
Overall Experience
From the first phone call to the End of Life care, Glory Crown were amazing. The management staff along with the carers were fantastic. Nothing was too much trouble and we were always listened to. The live in carer gave everything to my mum . She was so good ( well good was an understatement) , the relationship blossomed and she treated my mum like she was one of her own. We could not managed without you.

All actions were quickly amended and any advice was given if needed. Total care, dedicated and professional care company. Your are 5 star.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

What a beautiful review thank you so much for sharing this. It brings us such joy to hear that the bond between your mum and her live-in carer grew into something so special. That kind of relationship, where your mum was treated just like family, is exactly what we strive for and it means...  

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Review from Kim B (Daughter of Client) published on 15 June 2026 Submitted via Website
Overall Experience
The staff from Glory Crown supported me to care for my 89 year old mother during her last months. Both my mother and I were very nervous about having care at home, however from the initial assessment I had full trust in the team. A detailed care plan was written with care and compassion and carried out to the letter at each of the four daily visits. The team of carers who came each day were kind and professional and extended that kindness to myself as well as my mother.

I have no hesitation in recommending Glory Crown for supporting those at the end of life, such a difficult time, made easier by having a dedicated team visiting your home.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you so much for taking the time to share this it truly means the world to our team. Supporting your mum and you during such a precious and tender time was an honour, and we are so glad we could bring some comfort and reassurance when it mattered most. Your kind words will mean a great deal to every member of the team who cared for your mum. Wishing you all the very best.

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Review from A W (Husband of Client) published on 23 March 2026 Submitted via Postal Card
Overall Experience

The staff are very good at their job. They spend time with my wife and myself. They are well trained in what they do. All in all every member of staff do a very good job. We are very happy with service we receive.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you so much for your kind words. We are truly pleased to hear that you and your wife are happy with the care and support provided. Our team takes great pride in delivering high-quality, person-centred care, and it means a lot to know that their efforts are making a positive difference.

We really appreciate your feedback and your trust in us.

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Review from Patricia H (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

Very punctual, always pleasant and cheerful willing to do anything I ask. Very happy.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for your kind feedback. We are delighted to hear that you are happy with the support and that our carers are punctual, pleasant and helpful. Your comments mean a lot to our team at Glorycrown Healthcare

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Review from Y O (Client / Service User) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I have been with Glorycrown for about three and a half years. Have had a very good service from them. The carers and management are kind and very helpful. I am happy to continue using them.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for your lovely feedback and for trusting Glorycrown Healthcare for the past three and a half years. We are delighted to hear that you are happy with the care, and your kind words mean a lot to our carers and management team

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Review from K A (Husband of Client) published on 16 March 2026 Submitted via Postal Card
Overall Experience

I am satisfied with the care provided.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for your feedback. We are delighted to hear that you are satisfied with the care provided.

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Review from P S (Daughter of Client) published on 12 January 2026 Submitted via Website
Overall Experience
The Manager of Glory Care interviewed my 92 yr old mother and myself at home. She noted all our wishes, agreed on the number of days, and I was completely delighted in her handling of my mother. Mother's wishes were for a companion: to go out for short walks, chat, have a cup of tea and oversee the late afternoon meal.

Having listened very carefully to my mother, the Manager selected a member of her team to visit, with a view to changing the team member if they didn't click. My mother and companion clicked instantly. They seemed to have the same sense of humour, enjoyed walking out together, and generally liked each other. I was delighted and for the following 6 months, the companion did not fail my mother in any way. Always on time, courteous, and willing. A wonderful match, which as it happened , lasted until my mother passed away 6 months later. Throughout that time, the office staff kept in touch to check everything was as it should be.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for sharing such a touching review. It was an honour to support your mother and to ensure her wishes for companionship were listened to and respected.

We are delighted to hear that the companionship match was such a wonderful one and that your mother felt comfortable, happy, and well...  

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Review from S S (Daughter of Client) published on 2 January 2026 Submitted via Website
Overall Experience
The Glorycrown team are a group of trained carers who value the individual service user and their family.
The care given is excellent, thoughtful and consistent. The staff are gentle and kind. In an emergency situation they know what course of action to take.

Promotion of independence and wellbeing is at the heart of the care plan.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you so much for taking the time to share this wonderful feedback. We truly appreciate your kind words. At Glorycrown Healthcare, we are committed to delivering consistent, person-centred care that values each individual and the people who love them. It means a great deal to know that our...  

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Review from Katie C (Daughter of Client) published on 24 December 2025 Submitted via Website
Overall Experience

My sister and I have been delighted with all of the care and support that Glorycrown provided for our Dad. All tasks were carried out with care and attention, maintaining our Dad's dignity all the time. Their approach to our Dad was always gentle, kind and with a smile. We appreciated their communication with us and as they saw changes in our Dad they made helpful observations and suggestions to ensure our Dad was receiving the best possible service and care.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd
Thank you so much for taking the time to share such a thoughtful and kind review. It truly means a great deal to us.

We are honoured to have supported your Dad and are delighted to hear that you felt his care was delivered with dignity, kindness, and respect at all times. Ensuring that every...  

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Review from Debbie J (Daughter of Client) published on 29 April 2025 Submitted via Website
Overall Experience
I just thought I had to email you and say how wonderful the carer is. She is so friendly, very caring and has got a lovely personality. Mum really likes her too as she talks to her in a non patronising way, which is really good for Mum's confidence.
Just thought we would tell you as so many people complain about things these days and don't always remember to give praise.
Thank you,

Kind regards,

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Hi Debbie Thanks very much for your positive feedback. It means so much to us to hear this. We did pass on your feedback to the carer.It was such a pleasure to support your mum.Your appreciation encourages us to keep doing our very best every day. Thank you again for your lovely message!

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Review from J T (Brother of Client) published on 24 March 2025 Submitted via Website
Overall Experience

My sister has received care and support from Glorycrown for about eight months, since June 2024. From the outset, she has been very happy with the service and the friendly, supportive and flexible attitude of all the staff.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for this wonderful review. It is always a pleasure to support our clients

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Review from Eleanor H (Daughter of Client) published on 17 May 2024 Submitted via Website
Overall Experience

Glorycrown cared for my mother from June 2020 until December 2023. As a family, we are so grateful that we found them! Their philosophy is to support a person to remain independent and to make her own decisions and they live that philosophy to the full. The carers consulted my mum on every decision, large or small, and ensured her contentment and health for the last three and a half years of her life with their kindness and attention to detail. They contacted me or another relative about any concerns - physical, mental, emotional, nutritional, we could rely on them for total, thoughtful attention to my mum's needs and well-being. Other visitors were also struck by the gentle, thorough, friendly, and professional care my mum received, it seems from comments and comparisons that Glorycrown's standards and attention to detail are rare. Totally heartfelt recommendation.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for such a wonderful review. It was a pleasure to support your mum. We are delighted to know that we made a positive impact on everyone. Thank you.

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Review from K B (Daughter of Client) published on 29 April 2024 Submitted via Website
Overall Experience
I cannot praise this company enough for the care they are giving my mum. All the carers are polite, kind and considerate of my mum who is gravely ill.
Mum always enjoys a chat and a giggle with whoever tends her and she looks forward to seeing them each day.

I am also pleased with the communication I receive from the staff and nothing is too much trouble either.

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Review from M H (Daughter of Client) published on 6 March 2024 Submitted via Website
Overall Experience

After a bad experience of care at home for Mum who is steadily developing dementia, it was so wonderful to find Glorycrown. The care and support that they have given Mum has been amazing and I would highly recommend them. Mum has not always been easy to please but the staff are always polite, kind and patient with her. They are punctual and often go over and above in completing their tasks. The caring ethos of this company is excellent. They have also supported me during some difficult times with Mum.

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Review from Beverly F (Daughter of Client) published on 27 November 2023 Submitted via Website
Overall Experience
We have found the carers to be very professional. They talk my aged father-in-law through with anything they will be doing for him.
They are always so light-hearted, friendly and willing to change or adapt the routine as needed.

Frankly, they have become practically part of the family.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for such a wonderful review. It is a pleasure to look after your father-in-law.

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Review from Rosemary H (Daughter of Client) published on 24 November 2023 Submitted via Website
Overall Experience
Glorycrown Healthcare and it's staff provided my mother with an excellent service consisting of personal care and help with meals. This care enabled my mother to fulfill her wish, to remain in her own home during the last six months of her life.
The carers really did care, their visits were always reliable, but they were also able to provide flexibility in response to my mother's care needs, going out of their way to provide care for an emergency situation.
The carers were polite, cheerful, kind and excellent at communicating both with my mother and myself; management responded quickly and efficiently to any queries I had.

I am very pleased with the care provided by Glorycrown and it's staff and have had no hesitation in recommending their services to acquaintances seeking to engage carers.

Reply from Sibongile Mabena, Registered Manager at Glorycrown Healthcare Ltd

Thank you very much for this wonderful review. It was a pleasure to be able to support your mum and fulfill her wishes.

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Review from Sheila O (Daughter of Client) published on 30 May 2023 Submitted via Website
Overall Experience

I live continents away from my mother and with her increasing dementia it's hard to understand, through phone calls with her, how her care is going. So it was a fabulous opportunity to visit and spend a period of time with her and meet her carers, watching their interactions with her. Additionally, they have a web-based application that I can log into and see who is there and read the notes from their previous visits. It was deeply reassuring to see the care and respect they show to her and how each visit is aligned to getting my mum to do as much as she is capable of while ensuring her comfort and safety. They are kind and caring, professional and respectful and always clear in their communications with us about her needs and health. My older sister works closely with them around adjustments to care and scheduling of special needs and their responsiveness is phenomenal. I am so deeply grateful for the carers and the company that supports us and my mum so very well.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you so much for this wonderful review. It is always a pleasure to support your mum. She is an amazing woman.

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Review from Karen L (Wife of Client) published on 30 May 2023 Submitted via Website
Overall Experience

I have been very impressed with Glorycrown Healthcare Ltd since. We began using them for my husband's care. They are very careful to listen to my concerns regarding him, and both the carers and administrative staff go the extra mile to help us. Any problems are quickly dealt with, and we are kept informed of any potential timing issues so they can be easily resolved. I wouldn't hesitate to recommend them to anyone looking for care.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you very much for such a wonderful review. Glorycrown always tries to go that extra mile.

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Review from Carole S (Daughter of Client) published on 30 May 2023 Submitted via Website
Overall Experience

Glorycrown carers look after my mother extremely well. They are very thorough and professional. I would highly recommend this care company. The carers are always friendly and kind. They always let me know if there is any change in timings. Overall, a very well-run company.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you very much for taking the time to give us such a wonderful review. It is always a pleasure to see you and your mum.

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Review from Paul R (Son of Client) published on 26 May 2023 Submitted via Website
Overall Experience

My mum has Alzheimer's and has been looked after by Glorycrown for nearly 2 years now since she came out of hospital in the summer of 2021. The standard of care and support is excellent and the kindness and flexibility shown by all the carers is heart-warming. Glorycrown is so much more caring and engaged than the big-branded franchise carers we used at first. My mum has a small team of carers who rotate and my dad (who has Parkinson's so needs all the help he can get!) uses a website to see who's coming each day. At the annual review, I was asked to voice any observations/concerns and whilst I didn't have any concerns I did have a couple of suggestions which were listened to and actioned. Highly recommended.

Reply from Sibongile Mabena, Registered manager at Glorycrown Healthcare Ltd

Thank you for such a wonderful review. At Glorycrown we put our service users and family first. Always there to help. We welcome suggestions, compliments and complaints so as to improve our services.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 December 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (4)

Meet the Team (1)

Sibongile (Favour) Mabena Job Title: Registered Manager Joined: 2020
Sibongile (Favour) Mabena

Favour has more than 29 years of experience as a Registered General Nurse, having worked across a wide range of health and social care settings, including community nursing, complex care, and long-term condition management. Throughout her career, she has consistently championed high standards of care, safeguarding, and compassionate practice.

Her vision and passion to see people’s choice, dignity, and independence respected, regardless of age, illness, or disability, led to the establishment of Glorycrown Healthcare Ltd. Favour strongly believes that care should be tailored to the individual, not the system, and that people are best supported when their voices, preferences, and life experiences are truly valued.

Favour is deeply committed to enabling people to live safely and independently within their own homes for as long as possible. She takes a hands-on approach to leadership, remaining actively involved in care planning, quality assurance, and supporting both service users and their families. She is equally passionate about developing and supporting care staff, promoting reflective practice, and fostering a culture of respect, professionalism, and continuous improvement.

Above all, Favour is driven by the belief that good care changes lives—not just through tasks completed, but through meaningful relationships, trust, and genuine human connection.

Frequently Asked Questions about Glorycrown Healthcare Ltd

How many Carers does Glorycrown Healthcare Ltd employ?

Glorycrown Healthcare Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Glorycrown Healthcare Ltd to verify any information. View our terms and conditions. Glorycrown Healthcare Ltd has an Enhanced Service - more info.