Eden Ivy Care Ltd

I and my family have known of and used Eden Ivy for 3 years both for the care needs of my wife in her terminal illness and of late myself during the treatment of my carcinoma and I have only praise for their care. They maintain a very high standard of care and as an ex-nurse, I have at times been extremely difficult and they have handled my anxiety with understanding and sympathy They have a multi-cultural range of staff from diverse countries and yet they all are bi-lingual before visiting clients on their own, and despite their diversity, the standards of care is consistent I have never heard a cross word spoken by them. They should be applauded for their care. The management is not heavy and has support structures built with an experienced central control manager. to direct help to any t member of the team. who is in difficulties. The teams adjust their work schedules to overcome any difficulties and maintain communication with each other on the progress of their work. Is reassuring to the client that he is in safe hands and that continuity is a constant priority when allocating staff to client which builds a rapport between client/carer and clarifies the client's needs. Value for money is difficult to assess in a caring environment as it depends on what the assessor values are but if it means that the services it gets far exceed the price I pay. Then it is a resounding yes, I have in my time worked and associated with many care agencies and consider Eden Ivy the agency the one that sets the standard for others to follow and it is my hope that they will be by my side until I succumb to my illness I would. Highly commend Eden Ivy to any potential clients.

Eden Ivy provided care at home for Mum who has multiple sclerosis for over 3 years. The management is fantastic at recruiting skilled caring professional carers, excellent at giving them clear instructions, amazing at communicating with family and putting both the client and her carers at the heart of everything. As a family we always felt reassured the care tasks were being carried out efficiently and never had to worry about anything. The team always kept us informed if products needed replacing or there were any concerns with Mum. Mum would never have been able to live at home with such disabilities if she hadn’t received such reliable daily support from Eden Ivy. Thank you.

Very caring people. Couldn’t fault the carers or the office staff. Very compassionate, patient and loving. Very considerate of my husband’s dignity and needs. Would have no hesitation in recommending them to people.

A really lovely surprise for my Dad’s 90th. One of the carers brought him in a card, balloon and cupcakes. How lovely is that. Dad has some lovely carers who come to her and some of them are very supportive of his wife too.

Every one of the carers who look after Mum is kind and caring. They treat her with dignity. They treat her dignity. The owner of the company often comes to look after Mum too, so she is fully aware of her condition. They are also very good at supporting Dad. We are extremely happy with the service provider.

I would recommend Eden Ivy Care to anyone needing care at home. The manager and her wonderful team are by far some of the most compassionate, kind, empathetic, and caring people I’ve known.

Eden Ivy Care Ltd were appointed by our NHS Trust to provide care for my terminally ill father. The family was nervous about the care he might received, but the whole team from day one were brilliant, both with my father and the family. They made a difficult time easier and I felt they treated my father how they would want a loved one cared for. We only knew the team for a short period, but if there was an option to select more than five stars, I would gladly do so. Amazing people and team. Thank you.

I would highly recommend this care agency. All of the carers who have cared for my mum have been lovely. I believe that they have all been hand-picked for being kind, caring and gentle. They all respect my mum and her house. They all love their job and speak highly of the owner. Thanks so much, I feel safe with Mum in your hands.

Eden Ivy were looking after Dad for nearly two years now and we cannot praise them enough for the care and attention Dad received during this time. Without exception, they are all caring, kind and gentle. Dad had complex needs due to his Parkinson's and Dementia and the Eden Ivy team provided the perfect care for Dad whilst maintaining his dignity. It is fair to say we really felt like they were family in the way they looked after him and there was genuine sadness when he passed away. They provide outstanding care and we highly recommend them.

The carers have been so kind and caring. They have understood Mum's needs and her hesitations and helped her overcome them. It is hard to suddenly need carers changing your pads etc but they quickly put her at ease and helped keep her dignity.

We have been using Eden Ivy Care for 3 years on and off and solely for the last 2 years. We couldn't rate them high enough. They looked after our dad in such a way that we felt almost as if they were family but extremely professional too.

The wonderful team of lovely ladies at Eden Ivy has been looking after my mum and supporting my dad for about a year. They are all so kind, caring and compassionate and their help has been invaluable. They have shown so much patience and dedication to looking after my mum, even on her most stubborn days. My dad has always spoken so highly of them. The whole team is well organised and professional and nothing is ever too much trouble - they're amazing and they really do care. I wouldn't hesitate to recommend them.

The team at Eden Ivy have been providing care for my father-in-law for a year. Recently, he had a mini-stroke and quite a few falls. As a family, we had to make some changes to his daily living, it is no longer safe for him to go upstairs and now has a bed and commode downstairs. The help, support and advice received from all the team have been invaluable. The last few weeks have been difficult for him and ourselves. Eden Ivy has shown compassion for his feelings and ours. Kept us informed of any concerns. We are forever thankful and blessed to have such caring and compassionate carers looking after him.

A good experience all round. Caring, kind, experienced staff. Went beyond the call of duty.

The care provided by Eden Ivy is excellent. All of the carers are lovely and deal with Mum with respect - it brightens her day to be with them and makes my life easier to know that she's so well looked after.

We were so lucky to find Eden Ivy! The carers are so lovely and go above and beyond and I can see the ladies really do care for mum and dad and they have become part of our family. Eden Ivy is very well run and well organised and very professional and the owner is always on hand to help and to step in herself too when needed. I have no hesitation at all in recommending them! Thank you very much Eden Ivy for all your care and compassion and all the laughs too!

Very impressed and very pleased with Eden Ivy and the care they give to my mother-in-law and father-in-law. All the staff are very friendly and caring and very professional too. I don't know what we'd do without them. Thank you very much!

They looked after my mum for 18 months and their care and concern for her made both hers and my life so much better. They are all very cheerful and made my mum happy. All the staff including the manager were so concerned about my mum's deterioration and supported her when she fell over and had to go into hospital. Thank you on behalf of her, me, and my kids.

We have had wonderful service in very troubling times. All the staff go the extra mile in care and kindness. We couldn't ask for more.

Caring, compassionate, always treated with dignity. All the carers and management are professional and skilled at all times, and nothing is any trouble. This agency is exceptional, and I would recommend them wholehearted.