





Eden Ivy Care offers home care services to people in their own homes in Kent, including Bexley, Dartford, Gravesend and the Swanley area. As well as flexible home care and companionship services, the team can also create specialist packages for those with ongoing health issues or disabilities.
Their core values focus on care, compassion, competence, communication, courage and commitment. All staff are fully trained before they begin and undertake further training throughout their careers. Also have Enhanced DBS checks, GPS monitoring and meet CareCERT Guidelines.
Care Provided by Eden Ivy Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £20.50
Prices to be confirmed after an initial assessment with the Registered Manager
Contact Eden Ivy Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Owner
- Eden Ivy Care Ltd
- Private Owned
Person in charge
- Mandy Tehara (Operations & Registered Manager)
Eden Ivy Care Ltd Reviews (49)
Eden Ivy Care Ltd has a Review Score of 9.8 (9.829) out of 10, based on 15 reviews in the last 2 years.
Over all time Eden Ivy Care Ltd has 49 reviews.
Mum wasn’t the easiest client to deal with and her dementia made her very stroppy at times, but every carer that came into the house treated her with respect and kindness.
I can’t express the gratitude I feel for their care of Mum and myself, especially towards the end of Mum's life. I would not have been able to keep her at home without them. They not only cared for Mum, but they supported me too.
I would recommend Eden Ivy Care to anyone needing care at home. The manager and her wonderful team are by far some of the most compassionate, kind, empathetic, and caring people I’ve known.
Thank you so much for your kind comments, it was a pleasure and privilege to care for your mum so that she was able to stay at home. We are glad that we were able to give you support too. We really appreciate that you have taken the time to leave such a wonderful review and I will pass on your compliments and thanks to the whole team.
Eden Ivy Care Ltd were appointed by our NHS Trust to provide care for my terminally ill father. The family was nervous about the care he might received, but the whole team from day one were brilliant, both with my father and the family. They made a difficult time easier and I felt they treated my father how they would want a loved one cared for. We only knew the team for a short period, but if there was an option to select more than five stars, I would gladly do so. Amazing people and team. Thank you.
Thank you for your feedback! It is always good to hear that our team goes above and beyond to provide care for our clients. I will be sure to pass on your feedback to my lovely team; it will mean a lot to all of them. Your dad was a lovely man and we do miss him. Thanks again for taking the time to reach out and share your experience.
I would highly recommend this care agency. All of the carers who have cared for my mum have been lovely. I believe that they have all been hand-picked for being kind, caring and gentle. They all respect my mum and her house. They all love their job and speak highly of the owner. Thanks so much, I feel safe with Mum in your hands.
Thank you once again.
Eden Ivy were looking after Dad for nearly two years now and we cannot praise them enough for the care and attention Dad received during this time. Without exception, they are all caring, kind and gentle. Dad had complex needs due to his Parkinson's and Dementia and the Eden Ivy team provided the perfect care for Dad whilst maintaining his dignity. It is fair to say we really felt like they were family in the way they looked after him and there was genuine sadness when he passed away. They provide outstanding care and we highly recommend them.
Thank you very much for your comment. We had the privilege of caring for your father, whom we will miss. We are very lucky to have an amazing team here at Eden Ivy who loved caring for your dad and had no hesitation in going above and beyond. So please keep in touch, and Eden Ivy Care is thankful for letting us be part of your dads' life.
The carers have been so kind and caring. They have understood Mum's needs and her hesitations and helped her overcome them. It is hard to suddenly need carers changing your pads etc but they quickly put her at ease and helped keep her dignity.
Thank you so much for your review. We're pleased to hear that! We'll pass on your feedback to my team. It helps the team to continue to improve and appreciate their hard work. Once again, thank you so much.
We have been using Eden Ivy Care for 3 years on and off and solely for the last 2 years. We couldn't rate them high enough. They looked after our dad in such a way that we felt almost as if they were family but extremely professional too.
We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re providing good care to our Eden Ivy clients. I am fortunate to have a good care team, and they're always there not only for our clients but for their loved ones too.
The wonderful team of lovely ladies at Eden Ivy has been looking after my mum and supporting my dad for about a year. They are all so kind, caring and compassionate and their help has been invaluable. They have shown so much patience and dedication to looking after my mum, even on her most stubborn days. My dad has always spoken so highly of them. The whole team is well organised and professional and nothing is ever too much trouble - they're amazing and they really do care. I wouldn't hesitate to recommend them.
Thank you for your kind words. We truly appreciated dad's positive compliments and kindness to all of us at Eden Ivy care.
The team at Eden Ivy have been providing care for my father-in-law for a year. Recently, he had a mini-stroke and quite a few falls. As a family, we had to make some changes to his daily living, it is no longer safe for him to go upstairs and now has a bed and commode downstairs. The help, support and advice received from all the team have been invaluable. The last few weeks have been difficult for him and ourselves. Eden Ivy has shown compassion for his feelings and ours. Kept us informed of any concerns. We are forever thankful and blessed to have such caring and compassionate carers looking after him.
Thank you for the amazing review! The Eden Ivy Care team put in the hard work to keep our clients well, safe and happy. Your feedback means a lot to us!
A good experience all round. Caring, kind, experienced staff. Went beyond the call of duty.
Thank you so much. We are so glad to hear that you had a good experience with the Eden Ivy team. We appreciate every client's feedback, and our clients are at the heart of what we do.
The care provided by Eden Ivy is excellent. All of the carers are lovely and deal with Mum with respect - it brightens her day to be with them and makes my life easier to know that she's so well looked after.
Hi Jacqueline, thank you so much for your kind words! We are so glad to hear that your Mum had a good experience with our lovely ladies. We appreciate your feedback and our clients are at the heart of what we do. Thank you for supporting and trusting Eden Ivy Care team.
We were so lucky to find Eden Ivy! The carers are so lovely and go above and beyond and I can see the ladies really do care for mum and dad and they have become part of our family. Eden Ivy is very well run and well organised and very professional and the owner is always on hand to help and to step in herself too when needed. I have no hesitation at all in recommending them! Thank you very much Eden Ivy for all your care and compassion and all the laughs too!
Hi Nicola, thank you so much for your amazing review! We are so happy to hear that you and your parents had a good experience with our dedicated and hard-working carers. I will be sure to share your compliments with all my lovely ladies. We have been through a busy week and your compliments just...
Very impressed and very pleased with Eden Ivy and the care they give to my mother-in-law and father-in-law. All the staff are very friendly and caring and very professional too. I don't know what we'd do without them. Thank you very much!
Hi John, thank you so much for your nice words! We are so glad to hear that you and your parents–in–law had a good experience with Eden Ivy team. We appreciate every client’s feedback and our clients are at the heart of what we do. We truly appreciate your support and compliments.
They looked after my mum for 18 months and their care and concern for her made both hers and my life so much better. They are all very cheerful and made my mum happy. All the staff including the manager were so concerned about my mum's deterioration and supported her when she fell over and had to go into hospital. Thank you on behalf of her, me, and my kids.
It was a pleasure serving and supporting your mum. She was such an adorable lady and will be missed dearly. I appreciate you taking the time to see us in the office and sharing your feedback with our team. Your feedback means a lot to my team and me. Thank you.
We have had wonderful service in very troubling times. All the staff go the extra mile in care and kindness. We couldn't ask for more.
Thank you for the kind feedback. Your faith in us is greatly respected and appreciated and means a lot to us all at Eden Ivy Care.
Caring, compassionate, always treated with dignity. All the carers and management are professional and skilled at all times, and nothing is any trouble. This agency is exceptional, and I would recommend them wholehearted.
Thank you so much. We really appreciate you taking the time out to share your experience with us. We value the trust you put in our Eden Ivy Care. Great teamwork for their invaluable work and support they do to all our clients and families.
Simply the best! The manager and her team have been an incredible support for my parents. The care is of a very high standard and always delivered with respect and compassion. Thank you so much. I don't know what we would do without you.
Thank you so much for taking the time to leave us this amazing review. Your review means a lot to my team and me.
Mum looks forward to her visits 3-times a day from her carers. All of the carers spend time getting to know Mum and her needs. They are all polite and well-spoken. All the carers come already updated with the latest requirements. We would like to thank them very much for their care so far.
Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We have an amazing team at Eden Ivy Care.
Brilliant service, wouldn’t be without now. Originally my wife was opposed to care but has taken to it like a duck to water. Enjoys the morning banter that sets her up for the day. Not regimented, you say what you need help with.
We would love to continue providing great service to excellent clients like you. Thanks again!
I found your staff nursing my partner excellent and very caring to her. All of the care you nurses have given on all of the night-time care shown her would recommend your firm to anyone who would need your care services.
Thank you so much. I am happy to receive your appreciation and feedback. Your kind words are encouraging and motivating to Eden Ivy Care Team.
A wonderful service provided by Eden Ivy Care Ltd. All the carers provided are pleasant and helpful, and a pleasure to have in the house.
Thank you so much for taking the time to leave us such a nice review. We are all grateful for your kind words and I agree, I have wonderful carers in our Eden Ivy Care team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 November 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Eden Ivy Care Ltd.
Awards / Recognitions (2)
- Recipient: Eden Ivy Care LtdDate: Wednesday 31 May 2023
- Recipient: Eden Ivy Care LtdDate: Thursday 31 Mar 2022
Meet the Team (6)
Mandy has a wealth of experience in-home care and founded Eden Ivy Care out of a desire to make a difference.
Clare works closely with Laura in providing ongoing support to our carers as they visit our customers.
Laura works closely with Clare in providing ongoing support to our carers as they visit our customers.
Collette provides training and supervision's for our carers along with regular spot checks.
Maisie provides training and supervision's for our carers along with regular spot checks.
Vicky works closely with Tad and completes clerical and administrative tasks.
Frequently Asked Questions about Eden Ivy Care Ltd
How many Carers does Eden Ivy Care Ltd employ?
Eden Ivy Care Ltd employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eden Ivy Care Ltd to verify any information. View our terms and conditions. Eden Ivy Care Ltd has an Enhanced Service - more info.