Loading...

Eden Ivy Care Ltd

48 Bexley High Street, Bexley DA5 1AH
Eden Ivy Care Ltd Logo
Eden Ivy Care Ltd logo
Eden Ivy Care Ltd, Bexley
Eden Ivy Care Ltd, Bexley
Eden Ivy Care Ltd, Bexley

Eden Ivy Care offers home care services to people in their own homes in Kent, including Bexley, Dartford, Gravesend and the Swanley area. As well as flexible home care and companionship services, the team can also create specialist packages for those with ongoing health issues or disabilities.

Their core values focus on care, compassion, competence, communication, courage and commitment. All staff are fully trained before they begin and undertake further training throughout their careers. Also have Enhanced DBS checks, GPS monitoring and meet CareCERT Guidelines.

Care Provided by Eden Ivy Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £20.50

Prices to be confirmed after an initial assessment with the Registered Manager

The price(s) shown are provided by the agency. Contact Eden Ivy Care Ltd for full pricing details and T&Cs.

Contact Eden Ivy Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Eden Ivy Care Ltd
  • Private Owned

Person in charge

  • Mandy Tehara (Operations & Registered Manager)

Eden Ivy Care Ltd Reviews (51)

9.9

Eden Ivy Care Ltd has a Review Score of 9.9 (9.857) out of 10, based on 16 reviews in the last 2 years. Over all time Eden Ivy Care Ltd has 51 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Eden Ivy Care Ltd
Loading...
Showing 51 reviews matching selected criteria
Review from Geoffrey A (Partner of Client) published on 13 May 2021 Submitted via Postal Card
Overall Experience

I found your staff nursing my partner excellent and very caring to her. All of the care you nurses have given on all of the night-time care shown her would recommend your firm to anyone who would need your care services.

Reply from Mandy Tehara, Director at Eden Ivy Care Ltd

Thank you so much. I am happy to receive your appreciation and feedback. Your kind words are encouraging and motivating to Eden Ivy Care Team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G K (Client / Service User) published on 1 March 2021 Submitted via Postal Card
Overall Experience

A wonderful service provided by Eden Ivy Care Ltd. All the carers provided are pleasant and helpful, and a pleasure to have in the house.

Reply from Mandy Tehara, Director at Eden Ivy Care Ltd

Thank you so much for taking the time to leave us such a nice review. We are all grateful for your kind words and I agree, I have wonderful carers in our Eden Ivy Care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Y H (Sister of Client) published on 29 January 2021 Submitted via Postal Card
Overall Experience

Eden Ivy Care gave very professional and efficient care to my brother, he benefitted when they visited him. Overall, their quality of care was 100 percent especially in these worrying times with covid. They conducted themselves well with having to use PPE, we could put our trust in them.

Reply from Mandy Tehara, Director at Eden Ivy Care Ltd

Thank you for the kind feedback. Your faith in us is greatly respected and appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M R (Wife of Client) published on 12 January 2021 Submitted via Postal Card
Overall Experience

We have found all the care helpers very kind and understanding of whatever they have done and have all been very pleasant.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Daughter of Client) published on 7 December 2020 Submitted via Postal Card
Overall Experience

I would like to say how extremely pleased I was with the care and attention my mother was given by Eden Ivy - a very professional company and also very reliable.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rosalind F (Daughter of Client) published on 1 October 2020 Submitted via Website
Overall Experience

The care and compassion shown to my mother in the most difficult circumstances was outstanding. Sadly it turned out to be the last days of her life. I have been very appreciative of the support and kindness I have received both during my mother’s illness and since her passing. Thank you Eden Ivy Care and I would recommend you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K R (Daughter of Client) published on 7 September 2020 Submitted via Postal Card
Overall Experience

Carers are very caring and have good communication with Mum and Dad. Mum and Dad are receptive to the carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J D (Daughter of Client) published on 25 August 2020 Submitted via Postal Card
Overall Experience

The manager is amazing. Without her help and support, the stress would be enormous. The standard of care and support from all her team has been exceptional. Mum is being treated with the dignity she deserves. I thank you all from the bottom of my heart.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from C R (Client / Service User) published on 11 August 2020 Submitted via Postal Card
Overall Experience

My care is of the utmost best quality and the carers are the best.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from J B (Client / Service User) published on 3 August 2020 Submitted via Postal Card
Overall Experience

They have helped my son step back and relax. I have loved the help in dressing and washing. It is nice to see another friendly face each day as well as my son. They are always on time and I can talk to them easily if I have any concerns.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Derek S (Husband of Client) published on 3 August 2020 Submitted via Postal Card
Overall Experience

Carers were always kind, helpful, efficient and cheerful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 November 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Eden Ivy Care Ltd.

Awards / Recognitions (2)

  • Recipient: Eden Ivy Care LtdDate: Wednesday 31 May 2023
  • Recipient: Eden Ivy Care LtdDate: Thursday 31 Mar 2022

Meet the Team (6)

Mandy Tehara Job Title: Registered Care Manager
Mandy Tehara

Mandy has a wealth of experience in-home care and founded Eden Ivy Care out of a desire to make a difference.

Clare Job Title: Senior Carer
Clare

Clare works closely with Laura in providing ongoing support to our carers as they visit our customers.

laura Job Title: Senior Carer
laura

Laura works closely with Clare in providing ongoing support to our carers as they visit our customers.

Collette Job Title: Field Care Supervisor
Collette

Collette provides training and supervision's for our carers along with regular spot checks.

Maisie Job Title: Trainee Field Care Supervisor
Maisie

Maisie provides training and supervision's for our carers along with regular spot checks.

Vicky Job Title: Office Admin
Vicky

Vicky works closely with Tad and completes clerical and administrative tasks.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eden Ivy Care Ltd to verify any information. View our terms and conditions. Eden Ivy Care Ltd has an Enhanced Service - more info.