SureCare (Calderdale & Kirklees)

Soul House, 36 Gibbet Street, Halifax HX1 5BA
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9.9 22 Reviews
  • SureCare (Calderdale & Kirklees), Halifax
SureCare Calderdale & Kirklees is committed to delivering high quality standards of care by working with the customers to ensure their needs are fully taken care of. From 30 minute visits to 24 hour live in complex care packages for adults and children.

Their aim is to enable the customers of SureCare Calderdale & Kirklees to continue living an independent lifestyle in the comfort of their own homes and local communities. They provide vital customer care and support services.

This allows you to rely on dedicated support in the comfort of your own home, eliminating the worry of moving into a residential care setting. From older people looking for care and companionship to those needing help living with disabilities, their teams of care workers can deliver the service that's tailored to you and your specific requirements.

Their belief is that “independence never grows old”.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: £1300 – £1500

Please call for Prices as we provide 30 minutes of care to live in care packages
We offer personalised, tailored services for each of our clients.

These prices are only a guideline, please contact SureCare (Calderdale & Kirklees) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Parjeet Dua (Registered Manager)

SureCare (Calderdale & Kirklees) Reviews (22)

9.9

SureCare (Calderdale & Kirklees) has a Review Score of 9.9 (9.883) out of 10, based on 16 reviews in the last 2 years.
Over all time SureCare (Calderdale & Kirklees) has 22 reviews.

Overall Experience
  • 17
  • 4
  • 1
  • 0
  • 0
Date Published
  • 22
  • 12
  • 16
  • 16
  • 6
Reviewer Connection to SureCare (Calderdale & Kirklees)
  • 10
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from M L (Daughter of Client) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are all very professional and genuinely care about our mum. They are respectful and ensure Mum is treated with dignity. We have no issues with missed calls, and any issues are reported to us on the day.
Reply from Parjeet Dua, Director at SureCare (Calderdale & Kirklees)

Thank you for your feedback. Carers are delighted with family feedback. We will make sure we keep up with good work. Kind regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nancy D (Client) assisted by family/friend published on 27 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are always on time and treat me with respect. Willing to do tasks as requested. Adhere to the covid rules (masks, gloves and aprons) always worn.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for SureCare (Calderdale & Kirklees) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for SureCare (Calderdale & Kirklees) is calculated as follows: ( (83 Excellents x 5) + (11 Goods x 4) ) ÷ 94 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare (Calderdale & Kirklees) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Parjeet

Parjeet Dua

Job Title: Registered Manager Joined: 2019

Proud to have secured a GOOD CQC rating, we have had 95% outstanding feedback from carers and service users.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Calderdale & Kirklees) to verify any information. View our terms and conditions. SureCare (Calderdale & Kirklees) has an Enhanced Service - more info.